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The ITSM Review Monthly Newsletter

August News 

Dear Jaroslav, 

This is your monthly update from the ITSM Review. 

Trending in ITSM

Top 10 most read articles in the last 60 days:

  1. ITSM Tools Universe Preview: How aligned are tool vendors to their customers? 
  2. Group Test Results: Change, Config and Release
  3. How to use rapid communications to meet customer service goals
  4. Technology Review: EasyVista
  5. Building a CSI culture
  6. Next generation service desk - are you prepared?
  7. Outside IT Group Test - the results
  8. Back to Basics: Why your change fell at the first hurdle
  9. IT Maturity: chasing rainbows
  10. New CEO of itSMF says ITSM needs to broaden its outlook
Best Regards,
Martin Thompson
The ITSM Review
+44 (0) 845 130 3166
martin.thompson@itassetmanagement.net

http://uk.linkedin.com/in/martinthompson/
@itammartin

www.theitsmreview.com
www.itassetmanagement.net
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