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The Nest

The most helpful know-how from around the web.
Gathered by Knowledge Bird.
Saturday 27 October, 2018

Happy Weekend!

Partnering with the Knowledge Management (KM) Team is Good Business

This is a great article about leveraging knowledge management practitioners within the organisation by partnering up with other teams’ transformation projects. KM people can help drive communication and adoption to deliver greater benefits to all stakeholders.

By Kim Glover

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The top 10 strategic technology trends for 2019, according to Gartner
Gartner’s Top 10 Strategic Technology Trends raises the term “Intelligent Digital Mesh” to describe the nature of today’s super-connected platforms, people, digital models and services and how they may weave together with potentially autonomous systems. Most businesses are way behind what truly digital transformation can offer their employees and consumers; and reassuringly, it’s evident that humanity will continue to be critically important to success.
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The AirBnB of Corporate Learning: a Social Learning Marketplace

On corporate learning, AirBnB style. This article tells the story of the social learning marketplace developed for 5000 employees by Swisscom. This award-winning approach means the corporate L&D team no longer develop content or deliver training.

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Slides and recording from BSI KM standard webinar now available

Publication of the world’s first international knowledge management standard is imminent and there are links to a webinar and slides here. There are thoughts, particularly in the ITSM space, that standards are rarely raised. Of course, there are cases where compliance with a quality standard is a requirement and that will be made clear by the organisation working within those controls. Where knowledge management is concerned, this is not something knowledge managers will need to comply with in the near term. In my view, ISO 30401:2018 is useful guidance for the practitioner on a career path wanting to specialise in knowledge management, and it will be years before any organisation seeks to conform to the guidance. I do think there is an opportunity for this international standard to become the de facto framework for preparing for automation in knowledge work and some applications of AI. We shall see.

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Best wishes,

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