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David Kay Books
David Kay has posted a list of recommended books covering everything from behavioural economics to presentation delivery and everything in between. There are several on the list that I’ve read, and another that I would recommend is Turn the Ship Around! by L. David Marquet, which is an inspiring account of turning followers into leaders.
Social Now
Social Now was on in Portugal, recently. This is a conference created by a former knowledge manager, now consultant, and the focus was on enterprise social. Scan through the hashtag for some great advice.
Craig Wilkey

Craig Wilkey has shared the corporate taxonomy he created for his organisation in the event it might help others. (That’s how you can tell we’re knowledge managers, by the way.) He explains the differences between taxonomy, ontology and various other technical KM-related terms and how they influence practical decisions. It’s valuable for KM’ers, both as a dictionary and as a reminder of the interconnectivity that KM has with other functions throughout an organisation.

Future of Work #4 — Enterprise Knowledge Management 2.0 + AI-Powered Search & Discovery = Team Intelligence
There’s someone else moving in the same space I am and working to throw some attention on the startups solving enterprise knowledge management problems. Who knew there were VCs focused on this?

By Jessica Lin

And on that note...

Knowledge Tech Spotlight

Knowledge Tech Spotlight
Pinch is an early stage startup focused on capturing those transient gems of tacit knowledge that surface during conversation, before they quickly disappear again. Pinch originated as a sales tool, but I can imagine this being a helpful addition to retros, knowledge cafés, and other structured discussions where hotspots and highlights emerge. It could be the facilitator’s best friend, though the machine learning functionality may not make sense in that context. One to watch!

Bloomfire is an enterprise content management platform, recently announced with new functionality that pulls in competitive and consumer trends relevant to the user’s organisation. From the press release: “Customer insights teams are the core of many enterprises today -- and their goal is to become more proactive, delivering value at the front end of the decision making process,” says Mark Hammer, COO at Bloomfire. “To do that, they require a platform that monitors news important to the enterprise as well as a platform that allows them to house, curate, and make their research and insights easily searchable. The combined News Hub and Bloomfire Insights Platform solution gives this power to insights teams -- and to the enterprise." This is the first time I’ve heard of a KM platform sourcing relevant external news and making it searchable within an organisation’s own content management system. External market forces are a common blind spot and it’s exciting to see a KM platform taking ownership of solving that problem.
Got a lead on new knowledge tech? Reply to this newsletter and I’ll check it out.

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