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Knowledge Bird

The Nest

The most helpful know-how from around the web.
Gathered by Knowledge Bird.
Saturday 8 December, 2018
Improving Enterprise Content Findability through Strategic Intervention
This detailed and lengthy case study follows the steps NASA’s Jet Propulsion Lab took to improve the enterprise’s content management, findability and reuse. It explains the creation of a new “knowledge curator” role within the organisation and the steps they’ve taken to make knowledge more accessible. An interesting note from the Deputy Chief Knowledge Officer is that the future of knowledge management is in understanding how best to network repositories together and leveraging the opportunities that will bring.
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 How to use Confluence Cloud for stakeholder management

Many tools that we use in our roles as knowledge workers are highly configurable. The more configurable something is, the harder it can be to get started building something you need. When there’s a bunch of ways to do something, which way will be best? Atlassian shared a helpful blog post recently on how to communicate with stakeholders via Confluence. We’re always managing stakeholders and plenty of you will be using Confluence, so check out this guide.

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If You Want to Get Better at Something, Ask Yourself These Two Questions

So simple, it should be obvious, this article from Peter Bregman breaks down the motivation for change into two fundamental questions: do you want to get better, and are you willing to go through the discomfort of the effort and failure required to get there? This a great parable for preparing people ahead of any knowledge management process adoption.

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The Employee Experience, Anthropology And The Future Of Your Workforce

Looking at human resources through an anthropological lens, this article explores employee experience and the half-life of skills in a knowledge economy. How do we provide our staff with meaningful experiences and the ability to connect and grow across boundaries, domains and borders?

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 ANZ Knowledge management career survey 2019
Best wishes,

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