Information Technology Services Newsletter.  Stay In the Loop!

In the Loop
Information Technology Services Newsletter
A New Collection of services under ITS' Client Support Services (CSS) is now available. Clients can view the operational status of these services on the ITS System Status page. What's new? UTORcsi AD, DHCP, SCCM, AlertUs, SharePoint (administered by EIS), UTORcsiVPN, and TeamMate Audit Documentation. CSS also manages Simple Storage and High Availability Storage, which relies on the virtual infrastructure, and iFile at UofT's iSchool.

To learn more about these services contact the Client Support Team.
Contact CSS
New Excel Functions
Did you know there are 6 new Excel functions that simplify your formula editing experience? Based off user feedback, Microsoft implemented these improvements: TEXTJOIN and CONCAT to combine a list or range of text strings, MAXIFS and MINIFS to find the maximum or minimum in a range given one or more conditions and IFS and SWITCH to avoid messy nested IF functions.

UofT students can use Excel and Excel Online for free through UTmail+! Check out Office Blogs for details on each function:
Read More
Here's a unique one. A few years back Wired released an article that suggested using glitter nail-polish across screws in your computer or laptop for better data security. The idea is to paint over the screws and then take a picture; the glitter pattern cannot be replicated if the screws are removed, and this will allow you to determine by comparing the original picture, if your computer case has been tampered with (to do things like image drives or install hardware keyloggers, malware, etc.). 

Share your interesting facts or 'Techbits' with us and we will post them here. 
Submit a Fact
Can you Outsmart Internet Scammers?
Ever wonder how good you are at telling the difference between a legitimate website and one that's a phishing attempt? Take this quiz by OpenDNS (now part of Cisco) to find out. 
Take the Quiz
Did you know?

IT Services Catalogue

Includes over 190 services and counting! You may search for services and information by category, audience, and by keyword search. Search functionality is improved regularly. Browse online at or request Add a New Service.

UofT - ITS Policy Report (Final)
The final version of the Policy on Information Security and the Protection of Digital Assets is available. Additional consultation information is noted here

Accessibility in OneNote

Microsoft released a great addition to its organization–productivity app OneNote–and the two nicest things about it: it’s free and it was created with learners with dyslexia in mind. Students at UofT can access the notebook app for free through their UTmail+ account. 
ITS Committees

Upcoming Meeting Dates:

Tuesday, May 31, 2016
ITS Leaders Forum

Tuesday, Apr. 5, 2016
TechKnowFile Planning Committee Meeting

Articles of Interest

I Keep It To Myself

Learn all about online fraud and the risks of identity theft (Interactive Guide)

U of T News

Digital Hygiene Website Aims to Make Internet a Little Less Scary

"The Hygiene site is an offshoot of the Munk School’s Digital Public Square project, which is designed to increase digital communications access for people who face repression in countries worldwide"


Email the Greatest Social Network When You Use the Latest Tools  


The Key to Technological Success Is Forgetting About the Tech, Says D.C.'s New CTO

New York Times

Keeping Up With Android Security Patches 

EAB Daily Briefing 

No tuna, no typing--and other tips for videoconferences 

"The same rules of etiquette for in-office meetings apply to those conducted over video"
Registration Opens Soon!

TechKnowFile University
2 Days of IT Learning / May 4 & 5, 2016

An annual conference, which showcases many of the projects and initiatives undertaken by the IT community at UofT. It is one of the best opportunities to engage in professional development at no cost.

This year we host TechKnowFile University 2016, which offers 2 days of IT learning for you and your colleagues. Also attend two exciting Keynote Presentations by Kent Wada, UCLA and Shel Waggener, Internet2. 

Registration will open early April and the community will be notified. If you would like to join the listserv, please email us. And be sure to follow TKF on Facebook & Twitter

Don't Get Hooked 

Lures belong in your table box, NOT your inbox. You may not realize it, but you are a phishing target at school, at work, and at home. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing e-mail messages, texts, or social media posts, look for the following indicators to prevent stolen passwords, personal data, or private information.

  • Beware sketchy messages. Phishy messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests, or gimmicks.
  • Avoid opening links and attachments. Even if you know the sender, don't click on links that could direct you to a bad website. And do not open attachments unless you are expecting a file from someone.
  • Verify the source. Check the sender's e-mail address to make sure it's legitimate. If in doubt, just delete the message.
Remember, in a phishing scam a criminal sends you an email message that appears to come from a legitimate source, like your bank or some other reputable company. The message, which may look authentic, instructs you to follow an enclosed web link–usually to "confirm your account" or "verify your information immediately." But the link actually sends you on to a counterfeit website that looks like the real one. 

Delete suspicious messages, and NEVER respond to email requests for personal information. 
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