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In the Loop

Vol. 8, Issue 3: IT@UofT Strategic Plan Annual Report
November 30, 2021
In this issue
2021 IT@UofT Strategic Plan Annual Report  ·  ITS holiday fun
IT@UofT conference 2022  ·  People Profile: Ashley Langille
ITS accomplishments ·  Phishing attempt awareness

Just released: 2021 IT@UofT Strategic Plan Annual Report
Front page of the annual report. Text says "IT@UofT. Response, recovery, reset"
This week, Information Technology Services (ITS) released the 2021 IT@UofT Strategic Plan Annual Report. Download the report to review progress updates as they align with the strategic plan thematic pillars.

RSVP to the ITS all-staff holiday celebration
"ITS Virtual Holiday Party" and photos of the charcuterie and snack boxes
ITS staff who have RSVP'd to attend the Dec. 16 holiday event can also register to pick up a holiday gift box (inclusive of a charcuterie snack and interactive dessert kit). To register, complete the order form attached to the Outlook invitation. The deadline is Dec. 2.

Show off your ugliest sweaters for a chance to win!
Ugly yellow sweater with candy stuck to it
ITS staff are encouraged to throw on their ugliest winter sweater and snap a photo for a chance to win a $50 University of Toronto (U of T) Bookstore gift card! Winners will be selected during a live vote at the ITS all-staff holiday celebration.

Volunteer & programming committee opportunities
"IT@UofT 2022 Call for volunteers"
The IT@UofT conference will take place on May 4 – 5, 2022. To express interest in joining the programming committee or as a day-of volunteer, contact its.eda@utoronto.ca.  

IT@UofT People Profile – Ashley Langille
Ashley Langille with boxing gloves on
This month, IT@UofT People Profiles highlights Ashley Langille, Information Privacy Analyst, Information Security, ITS. In addition to her passion for interior design, Ashley is a licensed amateur boxer who has trained with some of the greats.

New infographic shows demand for technology solutions
A section of the infographic. Click for more information
A new infographic illustrates the demand for technology solutions that reflect the past year of remote work. Solutions including Quercus, Eve and REDCap show an influx of usage from September 2020 to August 2021.

Data-driven design: Quercus analytics for 2021– 2022
A collage of graphic icons including: a diploma, a graduation hat, a book, an iPad, an iPhone
Instructors from across ITS divisions will participate in a peer network that will build expertise and practical skills in analyzing course data exports and log files to inform course design and future enhancements to the Quercus data tools. 

Looking back on a decade of the Governing Council Address Book
A rolodex
After almost 10 years of service, The Governing Council Address Book, which was created to help the Council organize its committee memberships and activities, has officially been decommissioned.

Rogers launches 5G for Corporate Vendor of Record plan
A collage of photos of people holding/using smart phones
Rogers 5G service is now an available option on the Rogers Corporate Mobility vendor of record plan. In order to use this service, individuals require a 5G-compatible phone, the Rogers 5G plan, a Rogers 5G SIM card and to be located in an area with 5G coverage.

Call for Information Security Council committee members
Three people sitting at a desk smiling and working together
U of T's Information Security Council (ISC) is looking for new members for its five working groups:
  • ISC education & awareness
  • ISC research
  • ISC risk, compliance, metrics and reporting
  • ISC procedures, standards and guidelines
  • ISC incident response planning
For questions, contact Kalyani Khati, Associate Director, Information Security Strategic Initiatives at kalyani.khati@utoronto.ca.
A collage of photos of the EASI team dressed up for halloween
This October, the Enterprise Applications & Solutions Integration (EASI) team celebrated halloween together on campus with a special guest appearance from Cathy Eberts as a cardboard cutout!

Congratulations!

Isaac Straley named CISO of the year
Isaac Straley in a navy suit
Congratulations to Isaac Straley, U of T's chief information security officer (CISO), who has been named CISO of the year at the CISO Forum Canada 2021!

Announcing new University Affairs Board Chair
Vikram Chadalawada in a brown suit
ITS' Vikram Chadalawada has been named the Chair of the University Affairs Board within the Governing Council. As Chair, Vik facilitates discussion and helps the board make decisions and approve important policies pertaining to student and campus life at U of T.

SECURITY MATTERS

UTORMFA to replace eTokens
Two iPhones showing the UTORMFA home screen and prompts
As of Nov. 27, eToken authentication for high security applications that use AdminVPN have migrated to UTORMFA. On Dec. 8 port.eis.utoronto.ca VPN will be deactivated, and IT administrators will remove the profile from Cisco AnyConnect.

What you need to know about dealing with information security incidents
Stock photo of a person's hand stretched out, with a locked security icon holographically hovering in their palm
We interviewed three Information Security directors to ask what we need to know about U of T's Information Security Incident Response Plan and how it can help you deal with security incidents. 

U of T community faces surge of phishing attacks
"Phishing"
Over the past month, the U of T community has reported many phishing attempts, from job scams to false COVID-19 support. Please treat all digital communication with caution and refresh your memory on how to identify and report a phish.
 How to deal with a phishing attempt  
  • Report phishing messages by either using the “report message” function in your Office 365/UTMail+ inbox or report it to report.phishing@utoronto.ca.
  • When in doubt, call or ask the sender in person to confirm that the email was really from them.
  • If you already engaged with the phishing email, contact your local IT service desk immediately.
  • If you suspect your information may have been compromised due to an attack, change your password immediately.
Visit the Phish Bowl for information on reported attempts

U of T News

UCheck Ambassador Program helps reduce the spread of COVID-19
UCheck ambassadors standing outside the doors of University College
The new UCheck Ambassador Program uses small teams of UCheck Ambassadors to visit high-traffic locations across U of T campuses. These trained ambassadors will ask every individual approaching a building entrance or space if they have completed their health screening in UCheck.

HR & Equity
Graphic drawing of three people interacting with a web page
Visit the Division of People Strategy, Equity & Culture's COVID-19 information page for the latest details on support for employees and remote work arrangements. 
envelopes

ICYMI...
In case you missed it

Help us recognize the IT@UofT community!
A screenshot of eight past People Profile submissions
The IT@UofT community is made up of outstanding individuals who have diverse talents that extend beyond work-related education and skills. In our People Profile series, we get to know these people and find out more about their talents and/or pursuits outside of work. If you or your colleagues have an interesting story to tell, we want to hear it!
A man filming himself using a smart phone and a selfie stick.
The new Day in the Life series captures a behind-the-scenes look at the day-to-day experiences, nuances and spaces of IT@UofT on campus. U of T staff and faculty are invited to showcase their office space, favourite walk on campus, the cozy coffee shop they go to in the morning, social aspects of their team dynamic and more.
Contact its.eda@utoronto.ca to submit
Key ITS contacts
Feedback?
If you have questions and/or more information related to ITS or workplace environments, please contact its.yourworkplace@utoronto.ca. This mailbox is regularly monitored.

COMMUNICATIONS TIPS
A person's hand touching a holographic email icon
Follow these communications guidelines for ITS staff who need to send emails (including listserv messages) to large groups across the IT@UofT community.
A collage of graphics representing various forms of digital communication

SOCIAL MEDIA CORNER
A calendar graphic

UPCOMING (REMOTE) EVENTS
Dec. 9 — Thursdays@3: Leveraging Azure cloud architecture
Dec. 16 — ITS virtual holiday party (invite-only for ITS staff)
Jan. 19 — IT@UofT Tech Talk: The future of digital learning (registration coming soon)
May 4 – 5 — IT@UofT conference 2022

ITS new staff: November 2021
Please welcome:
Keshav Raina
Administrative Assistant, Enterprise Infrastructure Solutions

ITS milestones
Congratulations to the following ITS staff for reaching U of T service milestones in November 2021: 
Stefanos Kythreotis — 5 years
Tony Danas — 5 years
Brenda Bannis — 15 years
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