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UnITe 2019 connects Ontario's higher education IT community

A total of 1,100  IT professionals from across Ontario gathered to network, discuss and share innovative ideas and trends at the UnITe 2019 conference, held at the University of Toronto’s (U of T) St. George campus May 1 to 3.

The conference combined three events into one: the Ontario Higher Education Information Technology (OHEIT) conference, U of T’s TechKnowFile (TKF) conference and Ryerson University Cybersecurity Day (RUCD). 

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IT@UofT Strategic Plan launch video 

The IT@UofT Strategic Plan launch video celebrates the incredible talents of ITS people, collaborations and solutions. Learn how the plan will guide our efforts to support the University’s academic mission through information technology services.

Leading change across the tri-campus community

Did you catch the May 3 IT@UofT Strategic Plan launch session at UnITe 2019? If not, be sure to check out the official launch presentation and suite of resources and materials.
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New service desk to streamline requests

U of T recently kicked off the start of the Enterprise Service Centre – a new service desk solution projected to streamline more than 40,000 annual Human Resources & Equity requests and 38,000 ITS inquiries.
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Tech upgrades transform staff experience

From human resources to financial and research applications, technology touches all aspects of the U of T employee experience. Now, the U of T Enterprise Modernization Program is set to transform the future for staff and faculty who depend on the Administrative Management Systems. 
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Security Matters

Does your UTORid pasword spark joy? 

For many of us the start of spring is synonymous with cleaning out spaces, both physical and virtual: you’ve finally vacuumed under your couch and emptied out your spam folder. But have you checked up on your U of T UTORid account? Don’t worry if you haven’t, because it can be done in three easy steps. 
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U of T community received malicious email in May

On May 21, members the U of T community received a malicious email that impersonated a well-known division head. The attack attempted to manipulate recipients into purchasing a large quantity of gift cards. Fortunately, the attack was thwarted by a staff member who recognized the signs of a phish.
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RDP blocked due to Microsoft vulnerability

On May 14, Microsoft announced a vulnerability in its Remote Desktop Protocol (RDP) component in many of its Windows operating systems. RDP is used extensively for remote access to University servers and desktop devices.
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IT@UofT Strategic Plan: People pillar

U of T is privileged to employ outstanding individuals who share and extend their expertise to advance digital and IT solutions at the University. Get involved in cultivating a culture of inclusiveness through the many different opportunities available at U of T:
  1. June is Pride Month! Show your support by participating in events like Pride & Trans Flag Raising Ceremony and Display Your Pride 2019. Also, send us pictures of you or team participating and/or a quote of what Pride means to you ( to share on social media and other communications channels.
  2. Social committee: Are you a social butterfly with an interest in event planning? If so, help us build our IT@UofT social committee. Volunteer today via email:
  3. People profiles: Do you volunteer, have a hidden talent or any other interesting hobbies outside of work? Help us get to know our IT@UofT community by submitting your "people profile" story idea to:

True Blue: rewarding those everyday moments

Know an outstanding colleague whose exemplary contributions make the University an excellent place to work? The True Blue Recognition Platform makes it easy to let them know in real time! Recently, Robin Wilcoxen, Information Security & Privacy Analyst, was recognized by Steven Boyle, director of operations & information technology, for her “Collaboration.” Well done Robin! 
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Congrats Simcoe Hall ITS Staff Award winners!

Congratulations to the ITS winners of the 2019 Simcoe Hall Vice-Presidential Staff Awards!

  • Vikram Chadalwada, Sr. Manager, Student Information Systems, was chosen to be recognized for Sustained Service of Excellence.
  • Sue McGlashan, Information Security Architect, was chosen to be recognized for Significant ContributionSustained Service of Excellence, and Inspirational Attitude.

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ITS Milestones

Congratulations to the following ITS staff for reaching U of T service milestones in May 2019. 
Jason Chong  10 years
David Yin  10 years
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