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In the Loop

Vol. 8, Issue 4: Happy holidays!
December 14, 2021
In this issue
Data Privacy Day: Save the date  ·  IT@UofT Tech Talk
IT@UofT conference 2022  ·  ITS holiday gift pick-up
CSAM 2021 recap  ·  Shop safely this season
"Happy holidays"
Dear IT@UofT community members,
Thank you for your continued collaboration and innovation over the past year. IT@UofT people consistently exceed expectations in responding to and supporting the ever-changing needs for technology at the University. Your team work and creative solutions enabled our community to move to a virtual work model, and now back toward in-person and hybrid models, all while keeping our core values at the centre of your work.
Your adaptability, work ethic and innovation are valued, and I hope you are able to take this upcoming holiday to rest, relax and recharge.
I look forward to what the new year will bring and the new challenges we will face together.

— Bo Wandschneider, Chief Information Officer

Save the date for Data Privacy Day 2022!

"Data Privacy Day. January 28, 2022"
Information Technology Services (ITS) celebrates Data Privacy Day on Jan. 28 each year. This internationally-recognized day highlights the impact technology has on privacy and underlines the importance of valuing and protecting personal information. Stay tuned for resources and an ITS event

IT@UofT Tech Talk: The future of digital learning

"Tech Talk: The future of digital learning"
On Jan. 19, 2022, a virtual panel of University of Toronto (U of T) leaders will share insights on leveraging new digital learning strategies, analytic data access and educational technology platforms to enhance programs and student experience. All U of T staff, faculty and students are welcome. Register now!

Reminder: Microsoft to retire Skype for Business

A person's hands holding a smart phone. Microsoft Teams login page is on the screen
Microsoft will complete its retirement of Skype for Business Online on Jan. 31, 2022, after which point the service will no longer be accessible. Microsoft Teams will become the default client for chat, voice, video and meetings in Microsoft 365.

Get involved in IT@UofT conference 2022

IT@UofT 2022: Call for Volunteers
The annual IT@UofT conference will take place on May 4 – 5, 2022. To get involved as a day-of volunteer or a member of the programming committee, please contact

IT contact page updated for easier navigation

Phonebook graphic
The Education, Awareness & Culture team updated the ITS contact page for better readability and improved user experience. Use this page to find contact information for IT services and support within the tri-campus community.

Launch of REDCap resource web page 

REDCap (Research Electronic Data Capture)
The Centre for Research and Innovation Support (CRIS) has launched a REDCap Resource web page. This page contains relevant REDCap training and resources as well as the newly released training video series, created by CRIS in collaboration with Academic Collaborative Technologies. 

ITS community collects gift bags for holiday event

The ITS community is stopping by Chesnut Residence & Conference Centre to pick up their holiday snack bags this week. It has been a pleasure seeing you in-person, and we look forward to connecting virtually at the holiday event this Thursday!


Cyber Security Awareness Month 2021 recap

A computer screen with CSAM content on it
This past October, ITS’ Information Security team, in partnership with Education, Awareness & Culture, developed a Cyber Security Awareness Month campaign focusing on how the community can work together to stay safe online and protect personal and institutional information. The campaign featured educational blog posts, engaging events and participation from the tri-campus community.

Information Security training pilot launched

Graphic of a lock
U of T partnered with Canadian Internet Registration Authority and ORION to pilot an Information Security Awareness Training platform for delivering information security awareness courses. The training pilot was launched on Nov. 24 and approximately 150 faculty and staff members from the tri-campus community are participating.

Successful eToken migration to UTORMFA

Graphic illustrating transition from physical e-tokens to mobile UTORMFA use
On Nov. 27, 2021, members of the tri-campus UTORMFA project teams came together to support the eToken migration for high security applications. As a result, all applications requiring AdminVPN login can now authenticate through UTORMFA.

UTORMFA bypass code service now available

Graphic of an arrow bypassing a locked door
UTORMFA's bypass code service is now available. This service generates 10 unique, single-use codes. If you lose your phone or hardware token, you can enter one of these codes instead to log in. Bypass codes provide you with more flexibility and independence in managing your multi-factor authentication. 

Shop safely this holiday season

Smart phone with an online shopping checkout page on the screen
Hackers take advantage of our tendency to shop online during the holiday season to steal sensitive and confidential information. Follow five simple steps to protect your information and shop online safely.
 How to deal with a phishing attempt  
  • Report phishing messages by either using the “report message” function in your Office 365/UTMail+ inbox or report it to
  • When in doubt, call or ask the sender in person to confirm that the email was really from them.
  • If you already engaged with the phishing email, contact your local IT service desk immediately.
  • If you suspect your information may have been compromised due to an attack, change your password immediately.
Visit the Phish Bowl for information on reported attempts

U of T News

Happy holidays from President Gertler

Screenshot of the happy holidays video. It's a shot of Convocation Hall in the winter.
Reflecting on our accomplishments over the past year, President Meric Gertler shares a video message wishing the U of T community a healthy and happy holiday season. Watch the video now.

HR & Equity

Guidance and resources for returning to campus

The People Strategy, Equity & Culture department has taken comprehensive steps to protect the U of T community, such as mandatory vaccination, indoor masking, upgraded ventilation and daily health screening through UCheckFor more information, visit the UTogether website.


In case you missed it
Front page of the IT@UofT Annual Report. "Response. Recovery. Reset."
The 2021 IT@UofT Strategic Plan Annual Report, released on Nov. 25, highlights the ways we have evolved our response to urgent academic and workplace needs, planned our recovery as we return to campus and reset our priorities to leverage digitally enabled workflow and business process capacity.

Key ITS contacts
If you have questions and/or more information related to ITS or workplace environments, please contact This mailbox is regularly monitored.

A collage of graphics representing various forms of digital communication


A calendar graphic


Dec. 16 — ITS virtual holiday party (invite-only for ITS staff)
Jan. 19 — IT@UofT Tech Talk: The future of digital learning
Jan. 28 — Data Privacy Day
May 4 – 5 — IT@UofT conference 2022

ITS new staff: December 2021

Please welcome:
Nelson Au
Field Service Technician, Enterprise Infrastructure Solutions

Selena Panchoo
Security Analyst, Canadian Shared Security Operations Centre (CanSSOC)

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