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Information Technology Services Newsletter
TechKnowFile University 2016 took off last week after receiving the highest registrant turnout to date. The conference saw a dynamic lineup of presenters, panelists and tutorial leads, who invited their audiences to think and learn about all things IT. The sessions generated interest and excitement, apparent during each breakout session where participants had the chance to chat with colleagues and friends about what they learned. Of course the delicious breakout snacks and lunch also delighted TechKnowFile-goers. The featured speakers at Convocation Hall on Day 1 & 2 spoke about challenges and opportunities in IT and higher education. The event closed with a rallying speech by UofT's retiring CIO, Bob Cook, and was followed by the coveted Prize Giveaway! Thank you to all the partners & sponsors, presenters, leaders and participants for making TKF a wonderful event. 

You can view photographs from TechKnowFile University 2016 here: 
TKF Photos
Integrate Launches at UofT

University of Toronto has launched a new service that allows members of the community to recommend new additions to its Academic Technology Toolbox. For the past few years, UofT/Academic Collaborative Technologies (ACT) unit at ITS has been working towards a new model of deploying educational technologies, and the ‘new idea’ recommendation service called Integrate allows instructors, students and staff to suggest ideas, and then allows other members of the community to show their support for those ideas by casting a “like” vote. Professional staff–with the assistance of an advisory group–then vet the suggestions for feasibility, before launching projects with the highest priorities.

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Ever wonder how to speed up your search in Outlook? These shortcuts will help you navigate your inbox faster and effectively:

Ctrl+E or F3 opens the Outlook search ribbon.
Ctrl+Alt+A expands your search to include All Mail, Calendar and Contact items.
3) Ctrl+Shift+F opens the Advanced Find window, where you can specify what item you're looking for (message, contact, appointment, etc.), and more.
4) F4 opens the Find and Replace window, where you can search content of a particular, popped out item.
5) Ctrl+Shift+P lets you create a Search folder if you frequently do the same searches. 

Have an interesting fact or 'TechBit' to share? Email us and it will appear here! 
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Did you know?

Call for Nominations

In light of the announcement on the impending retirement of UofT's current CIO, Robert Cook, a call for nominations for membership of the advisory committee on the appointment of a Chief Information Officer has been issued. The Committee welcomes nominations of faculty, administrative staff, and students. Submit by May 31. See for details.

Remote Support

ITS' Client Support Services (CSS) has a tool to allow remote connection to a user's workstation (OS X or Windows) and offer support and troubleshooting. See the QuickSupport link.


Is in the early stages of implementation at the Faculty of Medicine after a RFP was launched in July 2015. UofT holds a 3 year agreement with ability to extend, and this includes all ExamSoft products. ExamSoft does not require a network or internet connection during examinations and UofT students can use the software on their own devices. Read more.
ITS Committees

Upcoming Meeting Dates:

Tuesday, May 31, 2016
ITS Leaders Forum

Articles of Interest

Social Media Governance

Social Media Governance and Policies (Policy Database)

Stay Safe Online

Digital Spring Cleaning Checklist (Resource)

Gov Tech

Boost Staff Efficiency with Smarter Technology (Paper)


Six Ways to Support Personalized Learning


AI talent grab sparks excitement and concern


Parliamentary privacy committee needs to strengthen Canada's weak privacy protection legislation
Events of Interest

Stress-Free Degree - Nature vs. Nurture: The Future of Computing

Join Daniel Wigdor in UofT's Stress-Free Degree series on Friday, May 27 at Sidney Smith Hall, from 1:45 p.m. - 2:45 p.m. 

3D Design Workshop for Staff at UofT

MADLab Manager, Michael Spears, hosts Intro to 3D Design for 3D Printing on Tuesday, June 12 from 2:10 p.m. - 4:30 p.m. in the Gerstein Instruction Lab. 
UofT Winner in App Challenge!

UofT 3rd Annual App Challenge Winner

Melody Neumann, Associate Professor at University of Toronto has won the IMS Global 3rd Annual App Challenge in the Institutional App category for the online tool Team Up!. Working with Laurie Harrison, Director of Online Learning, a two-person design and programming team, and members from the Academic & Collaborative Technologies (ACT) unit at UofT’s Information Technology Services, including spokesperson Ahalya Rajkumar, the online tool has garnered interest among instructors who facilitate group work.

“The Team Up! tool was one of our first projects to successfully integrate an external tool within the institutional Portal (Blackboard) using the IMS LTI standard”, says Rajkumar, a solutions developer for Team Up!, excited about enhancing the student learning experience. “LTI was an innovative approach, and this project helped us break new ground in architecting our Portal integrations.”

Read more on the ITS News page. 
Preventing Device Theft

With an increasing amount of sensitive data being stored on personal devices, the value and mobility of smartphones, tablets, and laptops make them appealing and easy targets. These simple tips will help you be prepared in case your laptop is stolen or your smartphone is misplaced.

  • Don't leave your device alone, even for a minute! If you're not using it, lock your device in a cabinet or drawer, use a security cable, or take it with you. It's not enough to simply ask the stranger next to you in a library or coffee shop to watch your laptop for a few minutes.
  • Differentiate your device. It's less likely that someone will steal your device and say they thought it belonged to them if your device looks unique. Sometimes these markings make the laptop harder to resell, so they're less likely to be stolen. Use a permanent marking, engraving, or tamper-resistant commercial asset tracking tag.
  • Delete sensitive information. Don't keep any restricted data on your laptop. We recommend searching your computer for restricted data and deleting it. Restricted data includes your Social Security number, credit card numbers, network IDs, passwords, and other personally identifiable information. You'd be surprised how easy it is to forget that this information is on your computer!
  • Back it up. Set a reminder to backup your data on a regular basis! Keep an external copy of important files stored on your laptop in a safe location in case it is lost or stolen. Your photos, papers, research, and other files are irreplaceable, and losing them may be worse than losing your device.
  • Encrypt information. Protect your personal data with the built-in disc encryption feature included with your computer's operating system (e.g., BitLocker or FileVault).
  • Record the serial number. Jot down the serial number of your device and store it in a safe place. This information can be useful for verifying your device if it's found.
  • Install software. Install and use tracking and recovery software included with most devices (e.g., the "Find iDevice" feature in iOS) or invest in commercial products like LoJack or Prey. Some software includes remote-wipe capabilities. This feature allows you to log on to an online account and delete all of the information on your laptop. There are both paid and free versions of this type of software, and each provides different levels of features. Search online to find the best combination of cost and functions to meet your needs.
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