Information Technology Services Newsletter.  Stay In the Loop!

In the Loop
Information Technology Services Newsletter
What is eCampus Ontario?
Introducing the Province's new online education portal, eCampus Ontario. The University of Toronto has a total of 9 fully online undergraduate courses on offer through the new portal. Development of curriculum content for these courses was supported through the provincial Shared Online Course Funding program, which has been available over the past two years. Recently we have also had the opportunity to create a selection of sharable online module resources from the same funding initiative.
See Courses
Featured Project
Did you know the Project Management Office (PMO) within ITS has launched its new website? Visit to stay informed on current ITS initiatives on the Projects Dashboard and focus areas for the PMO. We encourage you to connect with this organizational unit to explore possible areas of collaboration. 
Contact PMO
Facts to Know
Often email clients provide a "display images below" link before showing images in emails. This is because certain images encode a unique identifier into the URL, which can later be matched to your email address. In other words, when you display the message, a signal is sent to the sender that your email address is valid (a valuable piece of information for potential spammers). So, email clients block images to protect you from unknown senders who might try to use images to compromise the security of your computer or mobile device. 
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Did you know...

UTAlert by BBConnect

U of T's messaging and alerts system is provided by Blackboard Connect Inc. UTAlert is a service that allows the University to quickly send important messages via telephone, email and text. Alert complements U of T websites and social media. Register with your UTORid today at

Microsoft ITA Has a New Name

Microsoft IT Academy is now called Microsoft Imagine Academy. The service continues to provide U of T staff and faculty with free digital skills, curriculum and certification. Learn more and Request Access for Virtual Training, here

U of T - ITS Policy Report

Following community feedback and consultation, a new version (5) of the draft Policy on Information Security and the Protection of Digital Assets is now available
ITS Committees

Upcoming Meeting Dates:

Tuesday, Mar. 29, 2016
ITS Leaders Forum

Tuesday, Feb. 2, 2016
TechKnowFile Planning Committee Meeting


Next Generation Enterprise Web Services Advisory Group

Articles of Interest

Mozilla SmartOn Series

Get smart on government surveillance 

Metro News

Toronto university computers rife with malware, audit finds 

"UofT spokeswoman Althea Blackburn-Evans said cyber security is about striking a balance between protecting users while ensuring access for the academic community."

Stay Safe Online

Privacy Tips for Business 

Tech Crunch

A Study of Disruption and its Discontents


The Time "Next Business Day" Bit Us 
TechKnowFile #TKF16: Save the Date

All U of T staff (IT and Non-IT) and faculty are invited to Save the Date: 

TechKnowFile University: Year 2  |  2 Days of IT Learning

TechKnowFile is FREE. It's one of the best opportunities to engage in professional development at no cost!

CALL FOR IDEAS: Do you have an idea or suggestion for TKF? Let us know! Formats include tutorial sessions (hands-on learning), panels, the Unconference stream, and presentations. Deadline for ideas is February 2. Contact us at or via Facebook / Twitter @techknowfile.

Three Services to Remember in 2016

Configuration Manager (SCCM) 

Microsoft System Center 2012 Configuration Manager (SCCM) provides a comprehensive solution for change and configuration management. SCCM lets you perform tasks such as: deploy operating systems, software applications and updates; monitor and remediate computers for compliance settings; monitor hardware and software inventory; and remotely administer computers. ITS Client Support Services has developed a SCCM solution that can be extended to divisions and departments in a domain independent manner. Your IT team can deliver effective solutions without the overheard of administering your own SCCM server yet retain all of the flexibility and features that this software offers with your full control. Learn more

SolarWinds Web Help Desk 

With SolarWinds Web Help Desk, IT teams are provided with an easier way to automate help desk tasks in order to save time on manual efforts and focus more on troubleshooting and support needs. Web Help Desk provides an easy-to-use interface and built-in automation to simplify many ticketing processes. This software allows units to have a ticketing system for free, and to interoperate (pass tickets) between units, and it helps improve response time. Learn more 

Microsoft Imagine Academy  

Microsoft Imagine Academy (formerly IT Academy) provides industry-leading technology skills to help bridge the skills gap. With this program, University of Toronto faculty and staff can obtain digital curriculum and certifications for fundamental technology skills ­ as well as courses critical to success in today¹s technologically evolving world. Learn more and Request Access for Virtual Training


Key Features 


With these services, deploy and manage technology in a greater capacity in your department and across U of T¹s campuses.   


All of these services are licensed for the entire University of Toronto. Get peace of mind knowing theses services and correlating support are available to you and your colleagues. 


You may contact for Microsoft product or Web Help Desk information, and Ivan Sestak at for support related to Microsoft Imagine Academy.

Guard Your Privacy When Offline or Traveling 

Planning a spring break vacation? People are frequently more vulnerable when traveling because a break from their regular routine or encounters with unfamiliar situations often result in less cautious behavior. If this sounds like you, or someone you know, these five tips will help you protect yourself and guard your privacy.

  • Track that device! Install a device finder or manager on your mobile device in case it's lost or stolen. Make sure it has remote wipe capabilities and also protects against malware.
  • Avoid social media announcements about your travel plans. It's tempting to share your upcoming vacation plans with family and friends, but consider how this might make you an easy target for local or online thieves. While traveling, avoid using social media to "check in" to airports and consider posting those beautiful photos after you return home. Find out how burglars are using your vacation posts to target you in this infographic.
  • Traveling soon? If you're traveling with a laptop or mobile device, remove or encrypt confidential information. Consider using a laptop or device designated for travel with no personal information, especially when traveling out of the country.
  • Limit personal information stored on devices. Use a tool like Identity Finder to locate your personally identifiable information (e.g., SSN, credit card numbers, or bank accounts) on your computer, then secure or remove that information.
  • Physically protect yourself and your devices. Use a laptop lock, avoid carrying identification cards, shred sensitive paperwork before you recycle it, and watch out for "shoulder surfers" at the ATM.
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