Information Technology Services Newsletter.  Stay In the Loop!

In the Loop
Information Technology Services Newsletter

November 2016


Last week for Portal Feedback!

The Portal is changing and we need your help to determine the future of the U of T portal.

The deadline to provide input for the new portal is Nov 25th, 2016!

Your opinion matters! Please join us during the Portal Week from Nov 14 to Nov 18, 2016 to:

  • Meet with the suppliers for Q & A sessions 
    • Sessions will be held on St. George (Downtown) Campus, UTM & UTSC
  • Drop by the portal info desk to get more information about the Portal options
    • Drop by locations at all three campuses!
  • Attend the student panel on the Downtown campus where students share their experience with each system (St. George, Downtown Campus)

Click here for the time and locations! 

Did you know?
The Cyber Security Awareness campaign is not over!

The October Cyber Security Awareness campaign was a success, but it's not over. The education efforts around information security will continue for the rest of the year and into the new year with a number of exciting initiatives planned for the community.

For helpful daily tips and information about what's coming up, you can follow the the initiative on Social Media via Twitter @UofTCyberAware and Facebook
ITS Committees

Upcoming Meeting Dates:

December 7, 2016

UTM Campus
The Council Chambers, Room 3130
IT Leaders Forum


The Anatomy of a Phishing Email


Some key tell-tale signs of a phishing email:

  1. IT LOOKS GENUINE – Phishing emails are not always easy to spot as criminals have improved their skills by making emails look genuine by targeting users with content that may seem legitimate and relevant to their setting
  2. SENDER ADDRESS CAN BE SPOOFED – Just because it says that the email is from your boss, does not necessarily mean it is. This line can be easily spoofed to look like it came from one of your contacts.
  3. NOT EXPECTED – You are getting a surprise last minute urgent notice! That’s always a red flag.
  4. ODD OR DOESN’T MAKE SENSE – How can your Netflix account information be out of date when you do not even have a Netflix account? Always cross check if your email notices for services you use are going to the emails associated with your account. Now days, most people have multiple email accounts and often forget that they never signed up their Apple ID to their work email.
  5. OFTEN HAS SPELLING OR GRAMMATICAL ERRORS – This is the easiest one to spot. If you read past the urgency of the message and pay close attention to spelling or gramatical (see? grammatical!) errors, you will be able to spot the bad emails quickly!
  6. CONTAINS LINKS OR ATTACHMENTS – Were you expecting an attachment? Don’t open it if you weren’t, also don’t click on links without scrutinizing the message first.
  7. INDICATES URGENCY – If you do not give us X by Y, your accounts will be suspended! Sound familiar? This type of urgency is common as it pushes the user to act quickly without second guessing. The reality is that most services, banks, etc will never communicate with you in this manner if something is in fact urgent.
  8. REPLY-TO ADDRESS IS DIFFERENT FROM SENDER ADDRESS – Pay attention to the reply-to field. Is it the same email as the sender? In phishing emails, it’s not always the case.
  9. LINKS DON’T MATCH THE TEXT OF THE LINK – The quickest way to check if the links match is to hover over them with your mouse without clicking. You will then see that “” actually leads to “”.  You can also verify any urgent issues that ask you to click on a link by simply typing in the URL yourself for that service and logging into your account to see if there are in fact any urgent messages there. Don’t click on the link in the email.

We would like to remind the community about the requirements to enrol in the UofT Corporate Bell Mobility plan

  1. An employee must submit a request to their immediate manager for approval
  2. The manager is to approve the request based on departmental requirements and budget  
  3. The manager is responsible to submit the request to their departmental business officer
  4. The business officer is responsible for filling out and submitting the application form on the Worldlynx website
  5. Billing invoice must indicate:
    • A UofT billing address, and;
    • Invoice must be paid directly by UofT
The Corporate plan is intended for departments that require their staff to use a cellphone for University business.  It is not intended for individual use even if the individual plans to submit an expense reimbursement to their department.
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