Information Technology Services Newsletter.  Stay In the Loop!

In the Loop
Information Technology Services Newsletter
August 2016
The Portal is Changing!

Our current Learning Portal hasn’t changed much in the last decade.  Feedback from the University community is that the web interface for the Portal is clunky and out of date, and it doesn’t flow the way people would like. It’s also hard for instructors to incorporate new tools into their teaching.

Instead of an all-inclusive single website with built-in tools, we hope that our future Learning Portal will be a web interface that feels much  more like a smart phone.  Like your smart phone, the new environment should have an “operating system” with some core functionality (the ‘Learning Management Engine’). And like your smart phone, the new environment should have an ‘app store’ with integrated teaching and learning apps, and a way for instructors and students to suggest or build new apps. And of course, the new environment needs a cleaner, more contemporary user interface.

Learn more and get involved, including attending Learning Management Engine presentations starting this week, August 11th.

Register Today
Important update:

Please be advised that ITS will be renewing the security certificate for University’s wireless authentication server on Tuesday, August 16th.

What does this mean for wireless users?

After this update, wireless users will be prompted to accept or verify the new security certificate the first time they attempt to reconnect to the UofT or eduroam networks.  Once the new certificate has been accepted, the wireless device will save the setting and connect automatically thereafter.

About Campus Wireless Access
Email Attachment Changes

Information Technology Services has the existing practice of adding -utCAUTION! to .zip email attachments coming from outside of the University to U of T email. This practice is in place to provide users with a warning in the event the file is malicious and to allow users to take pause before opening an unknown or unwelcome attachment. This is a common practice to decrease the chances of malware being automatically installed via email attachment downloads.

This same practice has now been added to new filenames. As of July 29th, 2016, mail coming in from outside the university, with attachment filenames *.docm, *.xlsm, and *.pptm, will be renamed by appending -utCAUTION!

In order to open the file, the user will have to rename the file by removing the appending -utCAUTION!. 

Did you know?

IT Services Catalogue:

Did you know that the IT Services Catalogue lists over 193 Services provided by Information Technology Services? We are always open to feedback and continually work to improve the catalogue. Send us your feedback, complaints and compliments!

Search the IT Services Catalogue

What's coming up in the Fall?

October is Cyber Security Month! Stay tuned for more details on our plans! 

Follow ITS on Twitter for weekly Phishing Updates and Tips!

ITS Committees

No Upcoming Meeting Dates


Live LME Presentations:

You are invited to attend the live presentations by the shortlisted suppliers!



AODA Lunch & Learn Session on Accessible Web Development

Date: August 10, 2016
Time: 12:00-1:30pm
Location: Galbraith Room 202, Galbraith Building, 35 St. George St.

RSVP to Ben Poynton

News Articles

From the NGSIS Blog:

Meet Gerald Lindo, Project Manager

An NGSIS Blog feature profiling staff members from NGSIS and collaborating departments.

Future of IT at U of T: Business Analysis

Cathy Eberts, Director of EASI talks about the importance of Business Analysis in IT at U of T. Since the initial workshop offered for August 18th & 19th almost immediately filled up, EASI has now opened a waiting list for an opportunity to register for a potential future professional development workshop through the ODLC in Business Analysis. 

From EDUCAUSE Review:

Pokémon GO and Higher Ed Campuses

An opinion piece by Joseph J. Kmiech III on Pokémon Go, augmented reality and the potential for higher education. 

10 Things Your Business Manager Wishes You Knew

In this EDUCAUSE Review article, business managers from different institutions discuss 10 key concepts they want their IT colleagues to understand.
How to view email message headers

When you encounter a suspicious email and seek support from IT you may be asked to forward the email message along with the Internet Header.  So, what does this mean and how do you do it?

What is an Internet Header? 

Internet Header, or more commonly known as "E-mail message header" provides a list of technical details about the message, such as who sent it, the software used to compose it, and the e-mail servers that it passed through on its way to the recipient.  This information is helpful to our security team when investigating suspicious emails. 

How to view an email message header in Outlook


View message headers in Outlook 2010 (for PC)

  1. In an open message, click the File tab.
  2. Click Properties.

Select and copy the Header information which appears in the Internet headers box. Paste in the forwarded message.

View message headers in Outlook 2013 (for PC)

  1. Open a message.
  2. Click on the Options Window in the Tags Group
Select and copy the Header information which appears in the Internet headers box. Paste in the forwarded message. 

View message headers in Outlook 2016 for Mac / Outlook 2011

  1. Right-click the message within your folder listing.
  2. Select "View Source" from the drop-down menu. A window will open showing the header information of the selected message.
Select and copy the Header information. Paste in the forwarded message. 
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