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In the Loop
Information Technology Services Newsletter
TKF16 Keynotes Announced
We are delighted to announce the TechKnowFile University 2016 keynote speakers! On May 4 & 5, TKF will feature Kent Wada, Chief Privacy Officer and Director, Strategic IT Policy, University of California, Los Angeles (UCLA), and Shel Waggener, Senior Vice President, Internet2

As leaders in the field, our keynote speakers will share their insights on a variety of salient topics.

Want to be a part of the action? Present, Teach, Discuss at TKF! See the Call for Participation below.
TKF Website
O365 ProPlus: included with student UTmail+ accounts, is access to full desktop versions and mobile versions of Microsoft Office. Users may run Office on up to 5 machines (Mac or PC). They can also run the Office Mobile Apps (Word, Excel, Powerpoint) on up to 5 mobile devices (on various platforms). More details and installation instructions are available from the Student Advantage and Office 365 ProPlus page.
Enhanced ESS
Employee Self-Service (ESS) has been enhanced: from user login experience, online services for Appointed Employees, to downtime notices, and more. ESS is an online service available to eligible employees that provides a convenient and secure way for a user to access one’s own personal information from work or at home. U of T staff and faculty can access the service with 1) UTORid and password, 2) the last 4 digits of your SIN, 3) your personnel number, and 4) date of birth. 
Learn More
Fact of the Month
Survey paradata, used in services like SurveyMonkey, is process information that can improve survey metrics and experience. Mouse clicks and change-of-answer can be captured using JavaScript. While pixels can reveal exactly how much of a survey a respondent has seen on their chosen device: the screen resolution data results in the number of pixels, while the browser window size data conveys how much screen is available. 
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Did you know...

New Courses

Eight (8) new courses have been added to Microsoft Imagine Academy for U of T staff and faculty! Get free digital skills, curriculum, and certification. Learn more and Request Access for Virtual Training, here

Enhanced ESS

Employee Self-Service (ESS) has been enhanced. U of T staff and faculty can access the service with 1) UTORid and password, 2) the last 4 digits of your SIN, 3) personnel number, and 4) date of birth. Learn more at

U of T - ITS Policy (Final)

Following community feedback and consultation, the final version of the Policy on Information Security and the Protection of Digital Assets will be available soon on the Governing Council and ITS websites. 

NGSIS Highlights

In 2015 the NGSIS (Next Generation Student Information Services) team continued on its mission to modernize U of T’s online services with new impactful products and enhanced existing ones. Review the highlights and see what's next in this latest blog post
ITS Committees

Upcoming Meeting Dates:

Tues., May 31, 2016
IT Leaders Forum

Tues., April 5, 2016
TechKnowFile Planning Committee Meeting


Next Generation Enterprise Web Services Advisory Group

Articles of Interest


Thousands of Baidu apps collected and leaked personal information, CitizenLab report finds

"...University of Toronto's Citizen Lab, found the problems in an app development kit built by Baidu. They claim the security flaws affect Baidu's mobile browser...and even Baidu's desktop Windows browser."

Stay Safe Online

Stay safe from cybercrime during tax time

IT World Canada

28 per cent of Canadian firms hit by cybercrime in the last 24 months


4 women in tech share inspirational stories and advice

Tech Vibes

Love at First Byte: How to Make Customers Love Your Company in the Digital Age

Tech Crunch

The Politics Of The Internet Of Things

We are pleased to announce the official opening of the Call for Participation for TechKnowFile 2016!

TechKnowFile University
2 Days of IT Learning / May 4 & 5, 2016

TechKnowFile (TKF) provides a platform for U of T Professionals and Administrative staff from Academia to discuss, share and disseminate innovative and pioneering views on recent trends and development in communications, IT, management and leadership.

Thank you to all who submitted an idea! The list of conference ideas can be viewed on the TKF Blog, here


The U of T Community is invited to join TechKnowFile University by participating in one or all of the following formats:

PRESENT: Conference presenters will be able to host a 50 minute session to showcase their work to the conference delegates. Proposals are being accepted without pre-determined streams, we welcome all topics relevant to higher education technology, communication tools, management and leadership. Find out more.

TEACH: Do you have a great skill and always wanted to teach a course? TechKnowFile is offering an opportunity to interested community members to teach a 50 minute hands on tutorial during the conference. Find out more.

DISCUSS: We are looking for individuals who are interested in participating in vibrant and dynamic discussion panels on key IT issues. The panels will be 50-90 minutes long, depending on the topic. Find out more.

Submit a Proposal

Securing Mobile Devices 

Mobile devices have become one of the primary ways we communicate and interact with each other. The power of a computer is now at our fingertips, allowing us to bank, shop, view medical history, attend to work remotely, and communicate virtually anywhere. With all these convenient features come added risks, but here are some tips to protect your devices and your personal information.

  • Password-protect your devices. Give yourself more time to protect your data and remote wipe your device if it's lost or stolen by enabling passwords, PINs, fingerprint scans, or other forms of authentication.
  • Secure those devices and backup data! Make sure that you can remotely lock or wipe each mobile device. That also means backing up data on each device in case you need to use the remote wipe function.
  • Verify app permissions. Don't forget to review app specifications and privacy permissions before installing it!
  • Update operating systems. Security fixes or patches for mobile devices' operating systems are often included in these updates.
  • Be cautious of public Wi-Fi hot spots. Avoid financial or other sensitive transactions while connected to public Wi-Fi hot spots.
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