October 2015 Monthly Newsletter
Fuzzy Math

Scary UX in the Wild: Ventra

In this Halloween edition of the Fuzzy Math newsletter, we share two spooky encounters with Ventra (Chicago’s electronic fare payment system for public transportation) and fearlessly confront its frightening user experience, offering solutions as we go.

Related Articles

Why Do Transit Systems So Often Ignore Design?

SPUR, a city planning non-profit in the San Francisco Bay Area, recounts how user research and design tools can help create a great transit user experience.

Kiosk Design Best Practices

Six fundamental best practices to make any kiosk design more user-friendly. 
Kiosk Marketplace

Thirty-four Good Practices for Transit Web Site Design

Thirty-four examples of real (old school) transit websites that follow these suggested best practices.
Schaller Consulting

Links of Interest

Fuzzy Math
User experience design, strategy, and innovation since 2009.
Better Your Experience

Copyright © 2015 Fuzzy Math, All rights reserved.