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How Can Service Mapping Improve Humanitarian Response?

Amman, Jordan - April 27th - RSVP Now
In emergency situations from the Haiti earthquake to the Syria crisis, providing services for affected populations involves major coordination challenges, and coordination failures have real impacts.
  • The first coordination challenge involves service providers -  taken as a whole, aid organizations might be over-providing some services and under-providing others.
  • The second coordination challenge is between providers and affected populations, who are often unaware of services that might be available to them, or have to work very hard to find out about them.
Solving coordination challenges is an extraordinarily good use of technology tools (see Uber, Airbnb, Yelp). In the humanitarian/development sector, however, interesting service mapping initiatives have often faced challenges to achieve sustained impact (see Crisis Mappers in Haiti and Map Kibera in Kenya) and make us ask questions like:
  • What has worked well in mapping services? What has not?
  • Where are the challenges? How can we overcome them?
  • Are there new technologies that could change the landscape?
  • How can we make it easier for vulnerable populations to learn about and access available services?
  • How can the teams working on service mapping in Jordan complement each other?
Please RSVP now to join us for the April Technology Salon in Amman to explore the potentials - and the risks - of technology in the context of humanitarian services mapping. We will have a lively and informative discussion with noted experts, featuring:
  • Daniel Coughlin, Senior Product Manager, IRC
  • Chris Hadid, Information Management Officer, IMMAP
Please RSVP now to join in the discussion - RSVP is required for participation and we’ll have refreshments to perk you up, but seating is limited. Once we reach our 35-person capacity there will be a waiting list!
Mapping Humanitarian Services
March Technology Salon Amman
Wednesday, April 27th, 2016
3pm - 5pm
Amman, Jordan
RSVP is required for attendance

About the Technology Salon

The Technology Salonâ„¢ is an intimate, informal, and in person, discussion between information and communication technology experts and international development professionals, with a focus on both:
  • Technology's impact on donor-sponsored technical assistance delivery, and
  • Private enterprise driven economic development, facilitated by technology.
Our meetings are lively conversations, not boring presentations. Attendance is capped at 35 people - and frank participation with ideas, opinions, and predictions is actively encouraged. 

It's also a great opportunity to meet others motivated to employ technology to solve vexing development problems. Join us today!
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