“A cork, a nudge, a foot in the door and a light at the end of the tunnel”
These are some of the delightful comments service users and workers shared in reflecting on their experience trying out the Outcomes Star during initial training with Wesley’s child, youth and family service teams in Newcastle, NSW this week.
As we’re stepping back into in-person Outcomes Star training, we’re trying to bring with us some of what we learned during the years of relying on virtual training, including the importance of bringing client experiences and feedback into our learning. This has us experimenting with “blended learning” options, incorporating initial virtual warm-up sessions, follow-up tasks and then some in-person workshops that include scheduled time spent with clients, trying out the Star in real conversations rather than role-plays or simulations.
These early experiments seem promising for such blended learning approaches. Talk with us if you’d like to discuss these options for your team.