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Visit rostrvm July 2011  
"Rostrvm software is very flexible so we were able to integrate the dialler with our existing VoIP Gateway"
  Discover Leisure
The latest news from Rostrvm Solutions
 

Welcome to rostrvm News! This edition highlights our latest case study and challenges you to get the most out of industry events this year

 
 
 
Discover rostrvm this summer
Now that the warmer weather’s finally here, many of us are thinking towards our summer holidays, whether that’s walking in Wales or camping in Cornwall.
 
Premier outdoor and leisure retailer, Discover Leisure will be reaping the rewards of a fully flexible operation this summer with the support of rostrvm. The solution, which was deployed into a Voice Over Internet Protocol (VoIP) environment, easily integrated with existing systems and allowed the company to enhance its service offering to customers by improving the way that its calls are dealt with and managed.
 
The solution has also allowed Discover Leisure to take full advantage of the benefits of homeworking via the use of a Virtual Private Network (VPN) which allows users to connect to the dialler remotely, ensuring an uninterrupted service at all times. 
 
To find out more about how rostrvm made the difference at Discover Leisure, click here to read the case study.
 
 
Are you getting the most out of industry events?

How many call centre events did you attend last year? The chances are, quite a few. As a call centre professional, you will no doubt receive invitations to lots of industry events each year but deciding which event makes the best use of your time can be a challenge. Whether you are a new to the call centre industry or a veteran, industry events can present fantastic opportunities for learning and networking. For tips on getting the most out of the events you attend this year, click here.

 
     


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