I wanted to follow-up on my email last week. We have continued to see supply disruptions to paper products, including our ship to home mailers and photographic paper. This will lead to moderate delays in the lab continuing through the end of next week (6/11).
We expect to have in-lab turnaround times ranging between 3-5 days for Ship to Home (individual drop-ship) orders and 2-4 days for Ship to Studio/School orders. These extended in-lab turnaround times for dropship orders will be reflected in your order confirmation emails for new orders received by the lab. We'll continue to automatically expedite shippingat no additional charge on Ship to Studio/School orders to compensate for the additional time in-lab. We hope to resume normal operation by Monday 6/14 and will update you next Friday 6/11.
We sincerely appreciate your partnership and support during this time.