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The Resource Center created this practical guide to help supportive housing providers work collaboratively with child welfare and other systems to improve outcomes for vulnerable families. This guide includes tips for: coordinating care with families and partners; improving family engagement; addressing stress and trauma; supporting optimal development for children and youth. It also contains a self-assessment guide and a comprehensive set of additional resources.
Delivering Services to Families in Supportive Housing
This framework is intended to guide and support front-line staff as they develop consistent practices with families by: describing the role of the case manager in family supportive housing; defining the values and principles that undergird interactions case managers have with family members; defining the core components of case management practice, requisite case manager skills and knowledge; providing direction for assessing how well practice components are being implemented; and so much more!
This manual was specifically designed by the Resource Center for supportive housing providers working with families, especially those involved with the child welfare system. The goal was to develop a template that supportive housing providers could use and adapt to their own distinctive environments. This tool should be used in conjunction with others produced by the Resource Center
to support practice and structural changes that will help programs effectively provide whole family care unique to supportive housing.