Seasons Greetings from MAC!

The Board and Staff of MAC would like to wish you a Joyous Festive Season and a Happy New Year for 2016!

As the holiday season starts we would like to encourage people to stay healthy in the heat and to visit the SA Health website for information and brochures in community languages about extreme heat and how to manage it.

Office Closing

The MAC Office will be closed from 18 December 2015 and will reopen on 11 January 2016.

MAC Welcomes New Board Members

Recently at the MAC AGM several new Members were nominated on to the MAC Board of Management. Last week the first meeting was held and the positions were voted upon. MAC would like to its Board for 2015/16:

     Carolanne Barkla - Aged Community Services SA&NT
     Anne Brown - Pennwood Village
     Maria Chabrel - Bene Aged Care
     Anne Hooper - Southern Cross Care SA & NT
     Anna Howard - Migrant Women's Lobby Group
     Deb Dutton - Dutch Aged Care (NAASA)
     Huy Le - Vietnamese Community in Australia/SA Chapter (CASSA)
     Remo Porcaro - Associazione Nazionale Famiglie degli Emigrati (ANFE)
     Akos Nagy - Hungarian Caritas Society in SA
     Marilyn O'Connor - Resthaven
     Pam Pindral - City of Salisbury
     Madeleine Williams - Maltese Aged Care Association
IMG_1540 by with wind

End of Year Breakfast

Please join MAC Board of Management and Staff in farewelling 2015 with a Special End of Year Breakfast!

The perfect way to start the day…
With good coffee and better company!

Friday, 18 December 2015 from 8:00 AM

Multicultural Aged Care Library
94 Henley Beach Road, Mile End, SA

Please RSVP here...

Words! Books! Activities! CDs! DVDs! Games! Costumes! Resources!

Did you ever think ‘I wish I could get a CD with Hungarian music’ or ‘a DVD with Italian movies’ or ‘a Japanese costume’ or ‘a Vietnamese interactive activity set’ or even ‘a Greek board game’!

Well you can and you don’t have to go further than your computer. The MAC Library has the largest CALD ageing collection in all of Australia. Browse their online catalogue and you will find an abundance of materials to suit most of your needs, no matter how seemingly unique! Add them to your cart and borrow them when you are ready.

If you need help accessing something or would prefer to talk to someone personally, call Shannon – the resident ‘resource guru….a walking reference’ – and be assured she will not leave any stone unturned until she can positively respond to your request.

Why not visit the MAC Library and immerse yourself in the vast array of materials; touch; smell; hear; watch; read; play; conduct research; ask questions; and borrow to your heart’s content.

Do you work in a residential facility and are time poor? With just one email or one call, the mobile library will visit you! Time is not an issue – the mobile library is flexible to accommodate for your needs. Have you thought about combining a Library visit with a Cultural Awareness training session for staff? What an opportune time to facilitate an inclusive and exciting session!

Distance is not a problem either. Whether you work in Coober Pedy, Mt Gambier, Wuddinna or the Riverland, the mobile Library will come to you. 

Ph: 08 8241 9900

Culture in Ageing (CiA) – ‘Memories in December’

What a fantastic end to the year!  As the name invokes, ‘investigation’ and ‘uncovering’ and ‘acquiring information’, so too another successful CiA workshop was eagerly received.

‘I loved it!’  -CiA participants


MAS ….. MAC … What’s in a name?... or should we say in an Acronym?

The past year has seen some significant changes in the Aged Care sector, and particularly in community and home support services for CALD older people; the introduction of the Commonwealth Home Support Programme (CHSP); My Aged Care; Regional Assessment Service (RAS), to name a few .

Multicultural Ageing Services (MAS) is a business unit of Multicultural Aged Care (MAC). Keeping pace with our changing environment, MAC has consolidated and streamlined our core business into divisions which have been successfully embraced and gained momentum throughout 2015.


South Australian Division of the AAG

The Australian Association of Gerontology conferences bring together a wide range of people with an interest in issues of ageing – service providers, allied health and other professionals, policy makers, advocates, researchers, students, and older people themselves.
For the second year in the row, MAC representative Agnieszka sits on the South Australian Organising Committee, contributing to its work by:
  • Sharing CALD perspectives and highlighting identified emerging issues
  • Advocating links, networks and partnerships amongst CALD communities, service providers and other relevant organisations, and within and across CALD community groups to promote responsive, reflective and targeted service provision and delivery to people from CALD backgrounds
  • Raising awareness of MAC as a lead agency for CALD ageing; leading and influencing communication and information exchange with government, the aged and community care sector, CALD community groups and other relevant organisations.
MAC has also taken part in the Gerontology Conferences with oral and table presentations, posters, stalls, chairing sessions and sitting on panel discussions. MAC promotes our models of training and the Four As Cultural Intelligence methodology; a strategy/tool to know older people from diverse cultural and linguistic backgrounds better and help them, as is MAC’s Vision statement, ‘to lead the lifestyle of their choice’.
The SA Gerontology Conference theme for 2016 is:
‘From the ground up - Connecting ageing research, policy and practice’ … Don’t miss it!

Upcoming MAC Events

Risk Management with Professor Fiona Verity
International expert Professor Fiona Verity presents a Master Class on Risk Management. This is the last opportunity to learn from Professor Verity before she moves overseas!
Thursday, 10 December 2015

End of Year Breakfast
Join MAC Board of Management and Staff in farewelling 2015 with a Special End of Year Breakfast! The perfect way to start the day… With good coffee and better company!
Friday, 18 December 2015 from 8:00 AM


APEA factsheets now available

The Aged Rights Advocacy Service (ARAS), in conjunction with other member agencies of the ‘Alliance for the Prevention of Elder Abuse’ (APEA), has developed new Fact Sheets covering Enduring Power of Attorney and Advanced Care Directives.  These will replace the previous APEA tri-fold brochures.

They are available as PDF files on the APEA website

My Aged Care webinar 

A live My Aged Care webinar will be held at 1:30pm, 14 December 2015, that showcases the changes made to My Aged Care to date and the improvements in 2016. The webinar will highlight the need for service providers to be ready for Aged Care Assessment Teams (ACAT) transition in early 2016 and demonstrate the enhancements that have been made to the My Aged Care portals since July 2015.
Further details about the webinar can be found on the DSS website.

Updates from DSS

Please find attached information from the Department of Social Services.

Issue #29 of the Information for Aged Care Providers Newsletter.

Issue #30 of the Information for Aged Care Providers Newsletter.

Summary of My Aged Care System Changes - 7 December 2015

ACAT Assessments and Care Recipient Admissions

Commonwealth Home Support Programme Data Exchange Webinar

Invitation to My Aged Care December update webinar

Emergency Risk Management Plans 2015-16 for CHSP providers

Emergency Risk Management Plans 2015-16 for Residential and Flexible Care Providers

Emergency Risk Management Plans 2015-16 for Approved Providers of Home Care

The Department of Social Services regularly communicates with aged care stakeholders via email. To receive important information please subscribe by visiting the Department’s website at  


Women's Leadership Course 2016

Applications are now open for the 2016 Multicultural SA Women’s Leadership Course. The course aims to upskill women from culturally and linguistically diverse backgrounds who are current or aspiring leaders or supervisors within their workplace or community organisation.
Twenty positions are available for the 2016 course, which will be provided at no cost to the successful applicants. Participants will graduate with a nationally-recognised Certificate IV in Leadership and Management.
To be considered, applicants should:
  • be in a leadership role at work or in their community, or aspire to move into a leadership role
  • be employed either full-time or part-time
  • be proficient in verbal and written English, and be bicultural or bilingual. 
Applicants are also encouraged to have involvement with a community organisation or club.
Applications will be accepted until 23 January 2016. For more information or to apply, please visit or call (08) 8207 0751.
The Women's Leadership Course is an initiative of Multicultural SA in partnership with the South Australian Multicultural and Ethnic Affairs Commission and TAFESA, with support from the Department of State Development.

ARAS Train the Trainer and Responder Sessions, March 2016

Registration is open for the next ARAS Abuse Prevention ‘Train the Trainer’ and ‘Responder’ Sessions.

You can register online at the ARAS home page for the Abuse Prevention 'Train the Trainer' Session or Responding to Elder Abuse Workshop Session

Upcoming Events

4th National Elder Abuse Conference
23 - 25 February 2016

2016 National Volunteering Conference
Build the Future
6 – 8 April 2016

South Australian Palliative Care Conference
Save the date
27 May 2016

Better Practice 2016
The quality experience - beyond the expected
28 - 29 July 2016

Copyright © 2015 Multicultural Aged Care Inc., All rights reserved.

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