Anjunafamily, the day is almost here. You are travelling to Prague from (at last count) 75 countries. We hope you’re excited! Please read the below email carefully, it contains important information to ensure you have a safe and enjoyable evening.
Safety is everyone’s priority. There are metal detectors and x-ray scanners at the entrance of the venue, and there will be visible security throughout the show. The police are aware of the event and will be in attendance, supporting the O2’s security team. We have a zero tolerance policy on drugs.
Any form of harassment - verbal, physical or sexual - will not be tolerated and will result in removal from the venue. By entering Group Therapy 350, you are agreeing to conduct yourself in a manner that does not impede upon the enjoyment of others. If you are concerned about the safety or behaviour of an individual, inform other fans around you and then locate and notify security. Look out for each other and talk to each other. We are Anjunafamily: a supportive and friendly vibe on our dancefloor is the responsibility of everyone.
OPENING AND CLOSING TIMES
The O2 Arena gates open on Friday 11th October at 19:30. Group Therapy 350 ends at 04:30.
The main entrance for Regular ticket holders is located on the north side. VIP ticket holders enter through Gate no. 1 on the north side. Golden ticket holders have to access the O2 Arena through Gate no. 9 on the north side. Please check the map for more details.
Due to a last minute re-release of member seats by the venue, we’ll have a small amount of tickets available on the door. To avoid disappointment, do not buy tickets from strangers or touts. If you purchase a fake ticket we cannot help you recover your money. If possible, print out your tickets.
If you purchased tickets through Paylogic there is an extra step that must be completed before you can enter ABGT350. You must transfer your Paylogic voucher for a Ticketportal ticket, which will grant you access to the show. We will scan your voucher and give you your ticket. There is no name / ID check for Paylogic vouchers.
For Regular ticket holders, the Paylogic exchange desks are at the south side of the O2 arena, Gate no. 18. See the map above.
For Golden ticket Paylogic voucher holders, please go to the desks next to Gate no. 9.
Voucher exchange is possible on Friday 11th October from 16:00 until 03:00. If you want to be on the dancefloor from the very start of the show, we suggest you arrive early to avoid a queue at the voucher swap.
GOLDEN TICKET HOLDERS
GOLDEN TICKET holders can access the venue through Gate no. 9. A Golden Ticket allows you to use the escalators to the club floor where a second identification wristband is provided. It is very important to keep your ticket with at all times in order to access the escalators. See the map above.
With a Golden ticket you can access the main floor, club floor and tribunes.
E-Lockers are available on the fourth floor of the O2 arena. They are accessible via the escalators in the north foyer. You can pre-order your E-lockers now for €8,50 (+ fees) until the 10th October at 10:00am. Click here to rent a locker.
You can also rent a locker on the night for €10. You are able to pay with card.
VIP & GOLDEN CLOAKROOM
The cloakroom for VIP ticket holders and Golden ticket holders is free. The VIP cloakroom will be located in front of the VIP terrace entrance. Golden tickets holders have a cloakroom available on the club floor.
If you bring something that doesn’t fit into an e-locker, or if an item is not permitted into the venue (check the prohibited items list below), there is a luggage storage area at the O2 Arena. It’s open from 19:30 to 06:30 and the price to store an item ranges from 20 CZK to 100 CZK depending on the item’s value.
LOST AND FOUND
Lost and found will be available all night at the InfoPoint in the north foyer. Check the map above! If you find an item, please take it to lost and found.
PAYMENTS AT THE O2 ARENA
You can use cash or card to pay for items at the O2 Arena. There is an ATM machine in the north foyer. Payments can be made in CZK or EUR.
Merchandise stands are located behind the InfoPoint in the north foyer of the O2 Arena. As always, we suggest you head down early, we expect some items to sell out quickly. Preview some of the range here.
The sound level on the dance floor is between 102 and 105 db. We strongly advise you use earplugs.
You must be 18 years or over to enter the show. For more information, visit the O2 Arena website.
There are plenty of bathrooms in the O2 Arena, all available for free. VIP guests have access to additional bathrooms next to the entrance to the VIP terrace.
There is a car park next to O2 arena. For more information, visit the website.
Taxis are available all night near the north (main) entrance at Ocelářská street. Unfortunately, many taxi drivers in Prague may try to overcharge you. Be prepared to negotiate a price up front and check the exchange rate. You can also use any of these transport apps: Uber, Bolt, Liftago.
The O2 arena is located at Českomoravská Street No. 2345/17, Prague 9. Next to the O2 arena is a metro station, Českomoravská (on yellow line B). This will get you to the north entrance, which is the main entrance to the arena.
The Metro operates daily from 5 a.m. to 12 a.m. The time interval between train departures is approximately 4-10 minutes during off-peak hours.
Buses 51, 152, 375 end at Českomoravská station. Bus schedules are located at individual stops.
The nearest tram station is Multiaréna Praha, on tram lines 8 and 25 and night line 92. The closest entrance to this stop is the south entrance of the O2 arena. Trams operate from 4:30am to midnight.
If you’re coming from farther afield, the bus terminal and railway station Praha-Libeň are a short walk away.
For more detailed travel information check the O2 arena website.
PHOTOS & VIDEO
Small, compact cameras are allowed in the venue. Professional cameras with interchangeable lenses and video cameras are not permitted except if you have media accreditation for Group Therapy 350.
We are filming the entire show. Please, try and leave your phone in your pocket and do not film long portions of the set on your device. This behaviour is disruptive for fans around you.
By entering the venue, you consent to your voice, name and/or likeness being used in photography and videography in connection to ABGT350. By your presence at the show, you grant permission for your likeness and voice to be used without compensation credit or other considerations.
Smoking and vaping are prohibited inside the venue. More info HERE. To smoke, head to the smoking area near Gate no. 30.
A non-exhaustive list of prohibited items:
Food and drink, drugs, laser pointers, selfie sticks, glass, aerosol sprays, cans, plastic PET bottles, sharp objects (or any other object that could cause harm to other attendees). You can find a much more detailed list on the O2 arena website.
FAQ AND OTHER QUESTIONS
In case you have any other questions, please have a look at the FAQ section on our website or send an e-mail to our friendly Czech partners at firstname.lastname@example.org.
A FINAL NOTE
There are many major events in Prague this weekend, including a major football match. Please allow extra time to get to and from the show and be careful in crowded tourist areas. Look after your mates!
19:30 - 20:30 A&B (Deep Warm Up - replay on screens)
20:30 - 21:30 Qrion
21:30 - 22:30 Tinlicker
22:30 - 23:30 Spencer Brown
23:30 - 00:30 Genix
00:30 - 01:30 Gabriel & Dresden
01:30 - 03:30 Above & Beyond
03:30 - 04:30 ilan Bluestone
Don’t miss a minute! Be part of the night with #ABGT350. See you on the dancefloor!
- Anjuna HQ and United Music Events