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NOVACES: Advancing Process Improvements Happy Thanksgiving from the NOVACES Team

In This Issue:

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Healthcare Services

Transforming the Continuum of Care with Process Excellence:

NOVACES bullet Patient Satisfaction
NOVACES bullet Quality & Safety
NOVACES bullet Financial Challenges
NOVACES bullet Clinical & Operational Excellence
NOVACES bullet Health Information Management
NOVACES bullet Technology Workflow

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Call now to see if our free performance improvement assessment is right for your organization. Call Kevin Farley at 732-383-6011.

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First Topic TitleIt’s All About the Patient

Performance improvement is all about doing what is right for the patient while ensuring that the organization has the resources to continue doing what is right for the next patient. As one hospital CEO put it, “Hospitals are a business; they are in the business of caring for patients and families. I’m here to help my hospital’s business of improving the quality of care to my patients wherever and whenever possible.” The question becomes: should more attention be paid to improving clinical outcomes or business outcomes? read more

NOVACE Webinar SpotlightWebinar Spotlight:

Physicians’ Perspectives on Performance Improvement

How to Achieve High Levels of Physician Involvement in Performance Improvement

Monday, December 13: 1:00 – 2:00 PM EST register now

Improving Core Measure Scores Using Lean Six SigmaAvoid 10 Common Performance Improvement Mistakes
Part 6: Searching for the Golden Ticket

I’m not sure exactly how many Wonka Bars that Veruca Salt’s army of workers opened up to find her golden ticket to Willy Wonka’s chocolate factory, but she certainly had many more opportunities than Charlie, whose family only had enough extra money to spare for one just one shot at his dream. When it comes to improvement projects, I don’t believe that any of us want to be exactly like either of these two polar opposites. However, regardless of how many that we start, too many are never completed. It seems we go off after a fresher, more exciting opportunity. What percent of projects are completed in your organization: 75%, 50%, fewer? Try building these elements into your program to prevent the golden ticket syndrome. 

Calendar of Events:


Webinar: Taking Lean to the Next Level:
A Hospital Case Study

Ready to see tangible, sustainable results that impact patient care and the bottom line? Learn how our JumpStart can help you begin building a program and delivering results in a few short weeks. 1-2 PM ET  Register now for Jump Start: A Hospital Case Study


Webinar: Medication Reconciliation:
A Big Pill to Swallow How One Project is Putting a Dent in One of Healthcare's Toughest Problems

Join Vickie Kamataris, RN and Senior Healthcare Consultant with NOVACES, for a case study presentation of how one hospital has learned to operate with a new understanding of medication reconciliation. 1-2 PM ETRegister now for Jump Start: A Hospital Case Study


Novaces iPad GiveawayInstitute for Healthcare Improvement
National Forum on Quality Improvement in Health Care - World Center Marriott Resort & Convention Center  - Orlando, FL

This annual event draws more than 5,000 health care leaders from around the world. In its twenty-second year, the National Forum is the conference for people committed to the mission of providing safe, effective patient care at a reasonable cost. Please stop by to enter our iPad giveaway at booth #1008. 


12th Annual Lean Six Sigma &
Process Improvement Summit
WORKSHOP: The Integration of Constraints Management with Lean Six Sigma is a Breakthrough for Process Improvement
Buena Vista Palace Hotel & Spa - Orlando, FL

Through a dynamic, hands-on simulation, participants will learn how to integrate Constraints Management to yield results that Lean Six Sigma cannot produce on its own. This workshop is a mixture of the simulation activities and interactive discussions about how to drive your process improvement strategy to the next level.NOVACES - Learn More

NOVACES: Breakthrough Results. Better Outcomes.