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Greater Des Moines Leadership Institute's Community Leadership Program
This year I was selected to participate in the Greater Des Moines Leadership Institute‘s (GDMLI) Community Leadership Program (CLP). This is a HUGE honor. CLP is Central Iowa’s premier and longest standing leadership program.
Read more about my experiences!
Using Social Media to Maximize Your Tradeshow Presence
Many marketers leverage tradeshows of various sizes. Join the Social Media Club of Des Moines at Two Rivers Marketing to see their recent efforts to incorporate several forms of social media to support one client’s tradeshows at SEMA (which is B-to-C) and FABTECH (B-to-B).
This public relations team will show specific executions of their efforts across Facebook, Twitter, and YouTube.
Speakers: Brad Olson, Zach Keller and a panel of their public relations team.
Refreshments and appetizers will be served.
6:30pm open board meeting
9 Rules for Serving the Difficult Customer
We've all been there. We're torn between handling the difficult customer along with the precious resources and time they take away from other clients or just firing them. Here are 9 rules to deal with this problem:
Know a difficult customer when you see one.
Stay on the lookout. Everywhere.
In customer service, the hare wins the race.
The spoken voice is better than the written word.
Give 'em what they want.
Tell the truth and be accountable.
Say please and thank you.
Start with, "I'm sorry" (even if it's not your fault).
Read the full article
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“Get It Done Girl”
Contemporary Business Solutions