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Club News — 9.17.20
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Rest in Peace Mike Knauff


 

It is with great sorrow that we inform you of the death of our Membership Manager Mike Knauff on Monday, September 21, 2020. Mike's presence will truly be missed by all of his colleagues here at Ascension Genesys Health Club. We offer our deepest condolences and sincerest sympathies to his family and friends. He is survived by his wife and three children.



Parkinson's Programs

  • Beginning Wednesday, October 7th: H20 Parkinson's (multi-level)
  • Beginning Thursday, October 8th: PWR! Cycle (level 1 and 2)
  • Rock Steady Boxing
    • Mondays & Thursday: 10:00 - 11:00 a.m.
  • Parkinson's Walking
    • Fridays: 10:00 - 11:00 a.m.

For more information: Contact Programs Manager Jackie Colpean at Jackie.Colpean@ascension-external.org


Aquatic Group Classes - Begins September 28th

Aquatic Group Classes will begin on Monday, September 28th. Due to social distancing and class capacity, registration for Aquatic Group Classes is required using Group Ex Pro. Class registration open 7-days prior to class.
Click here for the Aquatic Group Schedule

Click here for instructions on "How to register for Classes thru Group Ex Pro"
 


Aquatic Private Lessons - Begins September 22nd

The Aquatic Department will begin to offer private lessons for members 13 years of age and older beginning Tuesday, September 22nd. For more information contact Aquatics Manager Jessica Haney at (810) 606-7817 or via email at Jessica.Haney@Ascension.org.


Kids Corner - Opens October 1st

Kids Corner will reopen on Thursday, October 1st for children 4-12 years of age only.
  • 1.5 hour maximum
  • No snacks
  • Socks required
  • Masks required of all children
  • Registration not required
Hours of Operation:
  • Monday-Friday: 8 a.m. - 6:30 p.m.
  • Saturday: 8 a.m. - 3:30 p.m.
  • Sunday: 8 a.m. - 1 p.m.
Billing:
Unlimited Childcare will automatically become active on October 1, 2020. For those members in an Unlimited Childcare contract (as opposed to month-to-month Unlimited Childcare), your contract has been extended according to the amount of time the club has been closed. Unlimited Childcare fees will be assessed until contract end date (unless canceled - if applicable) despite a membership freeze on the account. For those members that pay for Unlimited Childcare month-to-month, who wish to cancel and/or are under contract and are unable to utilize Kids Corner at this time, please contact Kids Corner Coordinator Cathy Betts at (810) 606-7524 or via email at Cathy.Betts@ascension.org.

Please be advised, children 12 and younger are not allowed outside of Kids Corner.



Pro Shop... Welcome Back Sale

30% of all apparel until September 30th!

 


Indoor Group Fitness Classes - Limited Offering

Due to the state mandate requiring masks be worn at all times within the club, except while swimming in the pool, Ascension Genesys Health Club will be offering a limited Indoor Group Fitness schedule. It is our hope to expand upon our offerings as soon as the restriction to wear masks while exercising is lifted.

Due to social distancing and class capacity, registration for Group Fitness classes is required using Group Ex Pro. All Indoor Group Fitness Classes will take place in Studio 1, Studio 2, or Tennis Courts 6,7, or 8.

Click here for the Group Fitness Class Schedule

Click here for instructions for "How to Register for Classes thru Group Ex Pro"
 

Outdoor Group Fitness Classes - Ends September 27th

Due to the cooler weather and earlier sunset, the Outdoor Group Fitness Schedule will ending on Sunday, September 27th. Please take advantage of our indoor classes beginning September 28th.

As of Monday, September 14th, all accounts are active, with the exception of those that have an active freeze request on file through Membership Services. Active members that purchased the September Outdoor Group Fitness Membership, will receive a credit for dues September 14-30. Since your Memberships is active, you are able to attend Outdoor Group Fitness Classes, as well as use the other club amenities.

Members who have frozen their account (have an active freeze request on file through Membership Services) and Non-Members that purchased the September Outdoor Group Fitness Membership, are able to attend Outdoor Group Fitness Classes for the remainder of September, and will have use of the other club amenities such as the locker room, etc.

Due to social distancing and class capacity, registration for Outdoor Group Fitness classes is required using Group Ex Pro.

Now that we are open for business, EVERYONE needs to be screened at the check-in table in the lobby, and then will need to scan in at the Service Desk prior to attending their Outdoor Group Fitness Class. All participants will be required to scan out upon exiting.

If you have any questions please call Membership Services at 810-606-7519 or via email at AGHCmembership@ascension.org.

Click here for the Outdoor Group Fitness Class Schedule

Click here for instructions on "How to register for Classes thru Group Ex Pro"

 

Online Group Fitness Classes

We have removed our Online Group Fitness Schedule from our website, as we are currently building a new On-Demand Platform. Stay tuned as our online offerings will be bigger and better than ever before. Our new platform will also host an array of new videos, our Pro Shop store, WOW videos, trainer and instructor bios and more! We anticipate the release of the new platform by mid October.



CLICK HERE to visit our COVID-19 UPDATES page

 
Club Capacity: In compliance with the state mandate, Ascension Genesys Health Club must limit capacity to 25% at this time (440 total members/employees). To assist with this effort we have a new check-in/check-out component called "Club Capacity Counter" which will help to ensure that Ascension Genesys Health Club is maintaining capacity guidelines at any given time.
Please be aware that the Capacity Counter takes into account our total club capacity of 440 members and employees allowed in the club at one time. If it states that we are at 17% capacity, that means we are at 17% of our 440 maximum allowed in the club per state mandate. ( .17 x 440 = 74.8 members plus employees )

In order for the Club Capacity Counter to work, members will be required to scan out upon exiting the club. The Club Capacity Counter will be located on our web page. We encourage our members to save the Club Capacity Counter onto their smartphone (click here for instructions). In doing so, you will have easy access to check the club's capacity at any time.

Face Mask Policy: In compliance with the state mandate (Executive Order No. 2020-176), face masks/covering MUST be worn at all times within the club, with the exception of swimming in the pool. 

Keeping You Safe: Your safety is our top priority here at Ascension Genesys Health Club! To demonstrate that point, we would like to share with you the changes we have implemented to keep our facility clean and our members safe and healthy! Visit the “Keeping You Safe” drop down on our COVID-19 UPDATES page for more information.

Towels: In order to minimize commonly touched items/surfaces, we have suspended towel service until further notice. If you need a towel, please bring it from home.

Membership Check-In: All members will be screened at the check-in tables set up in the main lobby prior to entering the club. Arrive early, with your mask on. Members will need to verbally acknowledge Ascension Genesys Health Club’s Covid-19 Code of Conduct. Once acknowledged, a notation will be made on your account. Finally, you will use hand sanitizer then proceed to the Service Desk to scan in.

Member Portal: The Member Portal will be turned back on to view statements, make court reservations, etc. on Monday, September 14th. 

March Credit: As a reminder, all active and frozen member accounts will be credited the following prorated dues for March (3/14-3/31):
- March Primary dues
- Locker dues
- Unlimited Childcare dues
These credit(s) will be placed on your Ascension Genesys Health Club account
, and can be applied toward future dues and/or charges. However, due to software constraints, the crediting process could not take place until we reopened. We ask that you allow us a few weeks to complete this process due to the complexity of crediting nearly 8,000 accounts. Please be advised that EFT/ACH payments may process before all credits are complete.

Contract and Year-in-Advance Memberships: Upon reopening, Contract and Year-in-Advance memberships will be activated with end dates extended according to the amount of time the club has been closed. Contract memberships are designed for 12 months of primary dues and paid monthly. Year-in-Advance (YIA) memberships are prepaid for 12 full months with one additional month free. If an account is on hold past the reopening date, the membership will remain on hold as requested but the hold end date will also be taken into account when end dates are adjusted. These adjustments may take a couple of weeks to complete. If you have questions, please contact Membership Services at 810-606-7523 or email at AGHCmembership@ascension.org.

Membership Dues: Upon reopening, all accounts will become active, with the exception of those that have an active freeze request on file through Membership Services. Membership dues are being waived for September and are being temporarily discounted by 30% in October, to reflect a reduction of services due to the new social distancing guidelines, state mandates, CDC guidelines, and new infection control standards. Moving forward, membership discounts will be adjusted accordingly as more services are made available to members. If you have any questions, please contact Membership Services at (810) 606-7519 or via email at AGHCmembership@ascension.org. Freeze Fees Waived thru October 31, 2020: The waiver of freeze fees has been extended from 9/30/2020 to 10/31/2020. All members that  have their memberships on hold thru or beyond October 31, 2020 will not have freeze fees charged until November 1st. If you have questions or want to confirm if your membership is on hold, please contact Membership Services at (810) 606-7523 or AGHCmembership@ascension.org.
 


 

 


 

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