On her way from Belgrade, Serbia to Prishtina, Kosovo, Ivana Mirkovic spoke with citizens from the small city of Suva Reka at the site where, in 1999, Albanian police massacred unarmed civilians. Near the café where 50 victims were firebombed and shot to death, Ivana heard about what happened from a young man who, like herself, was a child at the time. “The crucial thing is how open the people there are,” said Maja Micic, director of the Youth Initiative for Human Rights. “They’re willing to talk about the suffering they went through with someone from the country that caused this suffering. To hear about what happened from the victims that survived—that is a life changing experience that leaves a much deeper impression than any written word.”