Quartertly news for your off-premise channels
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Bringing more orders into MONKEY™; better ways to update your menu; and getting local results

In this newsletter we outline key advances from our development team, and introduce you to Dev Hub, whose platform allows for a simple way to get your restaurants to show up in local web searches.

Chris Roy, our Director of Product Development, shows how the MONKEY™ API has been used to bring in price changes from an external system, as well as orders being submitted into MONKEY from 3rd party systems, like restaurant ordering aggregators, and Loyalty platforms. 

Product Manager Terry Matthews writes about a change to our software that will simplify menu management for catering, and will extend the feature set for takeout menu management in the process. We are transitioning all menus to enhanced open mapping.  Once this is done, you will have a single mapping method, including a "copy mapping" function.  Yes, all menus will be migrated to this great new tool! 

We are also very pleased to introduce a new member of our support team - Jennifer Peterman. 

And finally, guest writer Mark Michael from Dev Hub shares a smart way to deliver local listings on web searches, for any sized restaurant chain. 

All the best this autumn season ~

John Dumbrille,


Say hello to Jennifer! 

Jennifer Peterman has joined the MonkeyMedia Software support team. She brings with her a strong technical background, including experience in technical support, report development and database administration. We are absolutely delighted to have Jennifer on our team.

How to leverage the MONKEY API 

With two integrations under its belt, it’s already clear to us the MONKEY™ API has the potential to benefit all of our customers - helping you integrate new or existing sales channels, and making your operational processes more efficient and dynamic...[more]

Customer engagement at the local level

As a business owner, you need to balance the identity of the brand with the reality of your store, or the many individual local stores under your brand: food companies are desired brands, but customers also want to relate to local businesses. How does this dual identity play out in web searches? [more]



The Road Ahead 

Our focus for the fourth quarter of this year will bring improvements to our menu management system. These changes will combine the best of the existing catering & takeout menu configuration features to deliver a unified and more user friendly experience. [more]
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