Helping You Get the Best Care
New communications video for docs
The College recently produced a short video for doctors that discusses the importance of strengthening their communication skills and offers tips on how to do so. Good communication is integral to any good relationship and it is particularly important between doctor and patient to help ensure you receive excellent care.
Patients may also find this video useful to understand our expectations of physicians when talking to you about your health care concerns.
How you can help make doctor visits productive
We created the communication video because, as the physician regulator, we want to make sure we give doctors the information and guidance they need to provide excellent care. As a patient, you also have a part to play in helping physicians deliver a high level of care. Here are a few things you can do to make your medical appointments productive for both you and your doctor:
- Get organized. Before your appointment, think about the questions you have so you don’t leave the most important question to the end of the appointment. If this is your first appointment with a new doctor, be prepared to answer questions about your current health and your health history as well as relevant family health history.
- Be open about health concerns and goals. That way, your doctor can offer the most appropriate help. With a good understanding of your concerns, your doctor can encourage you to ask questions, explain things clearly, get consent and deliver a consistent and high standard of care.
- Follow-up as needed. That can mean seeing another health care professional, following a recommended course of action, learning more about your health issue and care, or keeping your doctor informed.
What to expect during your medical examinations
The CPSO brochure, What to Expect During Medical Encounters, summarizes your doctor’s responsibilities when treating you. It includes links to relevant CPSO policies and documents and identifies what you are entitled to as a patient so that you can have a good understanding of what to expect during medical encounters and take an active role in your health care.
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