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In this issue: August 2019


Our quarterly magazine contains important updates on policies, topics of interest, as well as a summary of recent disciplinary findings.
Read the latest issue here.

Join the Citizen Advisory Group

Patients and public helping to shape health regulation

The Citizen Advisory Group helps bring the patient voice and perspective to health-care regulation in Ontario. This important Group is made up of patients and caregivers from across the province, and provides input on standards of practice, policies and strategic priorities. The Group supports many of Ontario’s health regulatory colleges who want to engage patients in their work.

The Group partners with the colleges’ to inform decision-making by participating in facilitated meetings, focus groups, online surveys, or telephone and video conferences. Examples of topics recently considered by the Group include:

  • Patients’ Bill of Rights
  • Information on public registers
  • Continuity of care
  • Ways to build and foster public trust

Why not consider joining the Citizen Advisory Group? We are currently recruiting new members from diverse backgrounds who can use their personal experiences to inform the decisions that shape health regulation and how healthcare professionals interact and care for patients. To learn more about the Group and how you can get involved, visit the Citizen Advisory Group website.

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Patient Engagement: Are you interested in getting involved?

New strategic plan prioritizes patient engagement

The CPSO offers other ways for you to be involved in the important work we do. The voices of patients, caregivers, and the general public are critical to us as Ontario’s medical regulator, and we need to hear them. Here’s how you can take part:

  • Provide feedback on our public consultations
  • Become a regular subscriber to this newsletter, Patient Compass
  • Apply to sit on our governing Council

To learn about these in more detail, you can visit the Public Engagement page on our website.

Our new Strategic Plan was unveiled earlier this summer. Informed and inspired by feedback we received from members of the public, the plan identifies “Meaningful Engagement” as a key strategic priority for CPSO.

The plan commits us to involving patients and the public more fully in our decision-making processes and to better communicate our mandate and role within Ontario’s broader health-care system. We want to thank everyone who provided their feedback to help shape the strategic plan, and we’ll be unrolling more information about it in future issues of Patient Compass.

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Our 2018 Annual Report is now online

Have you read our 2018 Annual Report yet? The past year was an extraordinary time of re-invention for the CPSO as we evaluated some of our long-held approaches and found newer, more modern ways to ensure quality care for the public. Throughout the 2018 report, we show how our adoption of a “right-touch regulation” framework informed — and improved — different aspects of medical regulation, including our investigation, quality assurance and policy development processes.

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New look and feel for CPSO policies

Polices more clear and easier to read

The CPSO is redesigning our policies, making them clearer, more concise, and easier to read for both patients and doctors. Our policies set out expectations and provide guidance to Ontario’s 36,000+ practising doctors. They can also be a useful tool for patients who want to understand their doctor’s obligations and responsibilities. The new policy format includes a “companion advice” document that explains the rationale for each policy as well as answers common questions doctors and patients have about how the policy may apply to their circumstances.

So far, we’ve redesigned 11 policies with more to come by the end of 2019. Check them out on the policy main page:

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Nominate an outstanding physician for a CPSO Council Award

Do you know an Ontario doctor who embodies society’s notion of the “ideal physician”? If so, please consider nominating them for a CPSO Council Award. We present these awards four times a year at our Council meetings to honour physicians who have demonstrated excellence in their medical practice and in the communities they serve. Learn more about the nomination process.

Deadline for submissions is September 30, 2019.

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We want to hear from you!

The College relies on feedback from the public, as well as the profession, to formulate policy. Please take a few moments to comment on our open consultations.
View our active consultations.
Learn more about the College’s consultation process here.
Join our mailing list and receive notification of all future policy consultations.


For general inquiries or to make a complaint, contact our Public Advisory Service:
416-967-2603
Toll Free: 1-800-268-7096 Ext. 603
Email: feedback@cpso.on.ca
Copyright © 2019 College of Physicians and Surgeons of Ontario, All rights reserved.


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