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"I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do." Jennifer Zelmer quoting Leonardo da Vinci to illustrate that "The need to drive to action is by no means new."


Time for a National Strategy for Patient Safety by Dr. Ben Chan

Off the Cuff

 Surveys, surveys everywhere: lots of noise to filter
1.       Patient Surveys - Excellent Care for All - Public Information to improve the patient experience.
2.       Health Quality Ontario - Positive Patient Experience
3.       Patient Experience at St. Mary's is among the best in Ontario ...
4.       Patient Ratings of Overall Satisfaction and ...
5.       Developing a Pan-Canadian Patient Experience ... - CIHI
6.       Almonte Hospital is best in Ontario for maternity care
7.       Public Engagement in Ontario's Hospitals – Opportunities ...
8.       Patient Experience – Diagnostic Assessment -...
9.       Do engaged employees ensure great patient experience?
10.     Patient Satisfaction Surveys - Rouge Valley Health System

Now in the Longwoods Library: signed copy of T.C. Douglas: a pictorial biography.

How Does Ego Cause Leaders To Self-Destruct?

We won’t have Medicare II without federal leadership

Strategies for Healthcre

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 More | Add your conference


  • Lydia Lee to Senior Vice-President and Chief Information Officer at University Health Network, Toronto, ON
  • Wynne Powell to Interim Chairman, Fraser Health Authority, Surrey, BC
  • Dr. Steven MacDonald to Chief, Division of Orthopaedic Surgery, Schulich School of Medicine and Dentistry, Western, London, ON
  • Dr. Janet Dancey to Director, NCIC Clinical Trials Group, Kingston, ON
  • Lori Livingston reappointed to Dean, Faculty of Health and Behavioural Sciences, Lakehead University, Thunder Bay, ON
  • David Pidduck to Vice President, Marketing and Health Solutions, Purdue Pharma, Pickering, ON
  • George Harris to Nurse Clinician, Alberta Health Services, Claresholm, AB
  • Paul Haycraft to Managing Director – Health, PwC, Toronto, ON
  • Catherine Hinton to Advancement Director, Sunnybrook Foundation, Toronto, ON
  • Thérèse Takacs to Chief Partnerships and Development Officer, Mental Health Commission of Canada, Calgary, AB
More | Send us your transitions.


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