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Vol. 9 No. 20, September 26, 2012

Fact and Stats

Patients want online access to medical records, prescriptions and test results, and want to talk to their doctor using modern forms of communication, according to a recent survey from market research firm Harris Interactive. But physicians aren't meeting their tech-savvy patients' expectations. This poll of 2,311 US adults (ages 18 and over) was conducted online between July 16 and 23, 2012 by Harris Interactive.

For example, 85% of respondents said they wanted to communicate with their physician by phone or email and more than 50% wanted to schedule appointments and pay bills online. Just more than 10% report their physicians offer these services. And although 65% of the 2,311 surveyed adults said access to personal health information is "very important" or "important", only 17% said their physicians actually offer it.

The report noted that 62% of patients also would like access to online cost estimators for services. Only 6% of respondents, however, said their physicians offered that feature.

Read more

Source: Patient Choice an Increasingly Important Factor in the Age of the "Healthcare Consumer"

Date: September 10, 2012

Around the World

Zambia: Government Calls for Robust e-Health System

US: Medicare Bills Rise as Records Turn Electronic

Switzerland: e-Health Is No Cure-All

Commission and European Industry Commit to Bigger and Better Robotics Sector

Carestream Fit for Screening Workshops Visit Poland

News from Canada

Alberta Netcare Portal Reaches One-Hundred Million Views

eHealth Ontario Pulls Diabetes Registry Contract

MyChart: One Toronto Hospital’s e-Health Triumph

Popular Websites in Canada Disclosing Personal Information


CMAJ Launches iPhone, iPad App

Tieto Receives the 2012 European Frost & Sullivan Customer Value Enhancement Award

EHR Implementation: How Common Blunders Can Alienate Your Patients

Industry Speak

Philips and Dutch Isala Klinieken Enter into Long-Term Partnership

Boehringer Ingelheim Launches Beta Social Game Syrum to Promote Science and Innovation

New Online Healthcare Hub from TELUS Health

Canadian Market Research

Access up-to-date market intelligence on the Canadian healthcare IT landscape based on data from the HIMSS Analytics Canadian DatabaseSM. Research that can help healthcare IT vendors and consultants expand into the Canadian market and become more competitive in the space. ITAC members receive a 15% discount. For more information click here.

Infoway Update

Find Out What's New and Happening at Canada Health Infoway

Worth Noting

Digital Health Conference 2012 (New York, US)

CEATEC Japan 2012

Health Achive 2012

itHealthcare Canada 2012

Health 2.0 Middle East 2013

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