|Vol. 9 No. 20, September 26, 2012
Fact and Stats
Patients want online access to medical records, prescriptions and test results, and want to talk to their doctor using modern forms of communication, according to a recent survey from market research firm Harris Interactive. But physicians aren't meeting their tech-savvy patients' expectations. This poll of 2,311 US adults (ages 18 and over) was conducted online between July 16 and 23, 2012 by Harris Interactive.
For example, 85% of respondents said they wanted to communicate with their physician by phone or email and more than 50% wanted to schedule appointments and pay bills online. Just more than 10% report their physicians offer these services. And although 65% of the 2,311 surveyed adults said access to personal health information is "very important" or "important", only 17% said their physicians actually offer it.
The report noted that 62% of patients also would like access to online cost estimators for services. Only 6% of respondents, however, said their physicians offered that feature.
Source: Patient Choice an Increasingly Important Factor in the Age of the "Healthcare Consumer"
Date: September 10, 2012
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Canadian Market Research
Access up-to-date market intelligence on the Canadian healthcare IT landscape based on data from the HIMSS Analytics Canadian DatabaseSM. Research that can help healthcare IT vendors and consultants expand into the Canadian market and become more competitive in the space. ITAC members receive a 15% discount. For more information click here.
Find Out What's New and Happening at Canada Health Infoway
Digital Health Conference 2012 (New York, US)
CEATEC Japan 2012
Health Achive 2012
itHealthcare Canada 2012
Health 2.0 Middle East 2013
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