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Vol. 9 No. 15, July 18, 2012

Fact and Stats

The Accenture Connected Health Pulse Survey shows that patients embrace e-Health, but still want face time with doctors. Most (90%) patients surveyed want to embrace e-Health self-service options, such as access to health information, scheduling and prescription refills, but nearly half of patients (46%) are not even aware if their health records are available electronically. Additionally, 85% want the option of communicating with their doctor in person. The online survey of 1,100 US patients was fielded March 30 through April 4, 2012.

While the majority of patients want digital access to self-service, an overwhelming 90% cite the Web as the channel of choice for accessing health information to help manage conditions. Many look to the Web for other self-service options, including:

  • 83% want to access personal medical information;
  • 72% want to book, change or cancel appointments
  • 72% want to request prescription refills.

The survey also indicated that a majority of patients want to take advantage of self-service options through other channels, such as via email and mobile devices. For example, 88% want to receive reminders via email when it is time for preventative or follow-up care (in contrast to the 63% who want such reminders sent to their mobile phone), 64% want to request prescription refills via email and 76% want to communicate with their doctor via email — nearly the same number as the 74% who want to use the telephone to communicate with their physician.

Read more

Source: Is e-Health Enough to Satisfy Patients’ Desire for Self-service?

Date: June 19, 2012

Around the World

EU Agency Lifts Lid on Drug Data Secrets

UK: Portal to Solve Social Care Problems

e-Referral Almost Complete in Wales

US: Johns Hopkins Opens Centre for Population Health IT

The National Program ‘Digital Bulgaria 2015’ Aims at Making 75% of the Population Use the Internet

News from Canada

Lawson Health Research Institute (Ontario) Receives Funding to Develop Non-Reactor Based Isotopes

Philips Healthcare, Therapeutic Monitoring Systems and the Ottawa Hospital Research Institute Collaborate to Initiate Clinical Decision Support Pilot Study


Report: Health Information Exchange Market is Changing, Consolidating

HIMSS Analytics Report Helps Professionals Navigate Health IT Landscape

Research: CPOE Industry to Hit $1.5 Billion

Blog: Help I Can’t Take This Any More — How to Manage Information Overload

Industry Speak

ADP AdvancedMD Unveils iPad App For Medical Practices

Agfa RIS, PACS Integrated at Birmingham Children's Hospital (UK)

BMJ Informatica Launches Prescribing+

Canadian Market Research

Access up-to-date market intelligence on the Canadian healthcare IT landscape based on data from the HIMSS Analytics Canadian DatabaseSM. Research that can help healthcare IT vendors and consultants expand into the Canadian market and become more competitive in the space. ITAC members receive a 15% discount. For more information click here.

Infoway Update

Find Out What's New and Happening at Canada Health Infoway

Worth Noting

World e-ID Congress 2012

AAL Forum 2012 (Eindhoven, Netherlands)

Digital Health Conference 2012 (New York, US)

CEATEC Japan 2012

MIE2012 (Pisa, Italy)

VPH2012 (London, UK)

Health 2.0 Europe 2012 (Berlin, Germany)

itHealthcare Canada 2012

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