A change in the weather signals a time to perform some basic maintenance on your GymAware PowerTool. We highly recommend cleaning the angle sensor. If you don't have a GymAware First Aid kit, register your details here and we will post you one.
Book mark this email for reference and read below the following topics:
Perhaps your tether has become loose or won't retract fully into the device. The instructions on this video will show you how, in a few easy steps to fix the problem.
FINDING THE "G" SPOT
Occasionally your PowerTool will get upset - the device may have become unresponsive with LED's on, or you may have auto-connected to the wrong iOS device. Maybe its just having a bad day. In any case, performing either a soft and or hard reset should do the trick. Click here to learn where the secret "G" spot is located on your device.
Although it is rare, occasionally one of your mega athletes may do something that snaps the tether. Don't loose your tether, have a read of this document and you may be one of the lucky ones who can simply re-tie it. If not, we can help - send the unit back to us for repair.
PUT YOUR STRAP ON
With all the reps and sets, the Velcro strap will need replacing every few years. Watch this video to see how easy it is to give your PowerTool a new velcro strap.
Don't feel ashamed if your PowerTool has been on the shelf for a while. Whilst the battery has exceptional life - needing charging once a week it can require a restart if its been a few months between sets. During extended periods of inactivity, the PowerTools battery will automatically disconnect itself as a self-preservation mechanism.Watch the video to perform a simple operation to bring your PowerTool back to life.
This video also includes instruction on how to change the battery. Replacement batteries are available through our shop.
On-line repair form - unfortunately even GymAware's sometimes break. If you are sending a PowerTool back for repair or service, please fill in the on-line repair form here. It's ok to send the PowerTool wrapped in bubble wrap to save on postage, and remember to mark the package as "repair and return of no commercial value" on the postage description so not to get held up with customs duty.