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Hello and Happy New Year!

As you may know, credit cards provided in vehicles for your gas purchases expired on January 1, 2022.

The replacement of the cards has progressed well during the holiday season, but in the few cars that were reserved for the period, the card still needs to be replaced.

As a reminder, here's what you should do if the card provided in the glove compartment has expired.

What this means

You will need to pay for your purchases with your own payment method. As it will be impossible for you to know this information before using the vehicle, it will be important to plan accordingly.

How to get reimbursed
  • Use the Communauto app to submit your receipt. Learn more >
  • You can also log into your online account and submit it through the “Reservations List”.
Your refund will then appear on the next month’s invoice. As a precaution, always keep your receipts until your credits appear on your bill.

Do not hesitate to contact us if you have any questions.
The Communauto Team
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