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North American Quitline Consortium
2014 Annual Webinar Series

The Evolving Cessation Evidence Base: Implications for Our Practice, Our Policies and Our Reach  

The 2014 Webinar Series will continue NAQC’s ten-year education and quality improvement mission: to encourage dialogue on promising and better practices, new research findings, and implementation successes and challenges in order to improve quality, increase understanding of the evidence base, and ensure maximized access, use and effectiveness of quitline services.
Webinars in the 2014 series will focus on new and emerging models for delivering cessation treatment, highlighting implications of the evolving evidence base for new cessation products and delivery methods on quitline practice, as well as possible implications for their expanding quitline reach to the changing demographics of tobacco users. 
Please note, in addition to the quarterly webinar series, NAQC also will present webinars related to our ongoing programs such as results from the annual survey of quitlines, new quality improvement papers from the advisory council, and updates from the eReferral workgroup, Medicaid roundtable, and states engaged in developing cost-sharing partnerships with health plans and employers. We will keep you updated on program webinars as they are planned.

Webinars will 1.5 hours long and hosted on a selected Wednesday each month. 

Please email Tamatha Thomas-Haase at tthomas-haase@naquitline.org  should you have any questions or concerns related to the webinar series. We look forward to your participation!

The 2014 Webinar Calendar: A Look Ahead!
December 18, 2013
12:30-2:00 PM ET
E-Cigarette Use: What We Know, What We Don’t and What it Means for Quitlines
Webinar presenters will provide a review of the scientific evidence on e-cigarettes with a focus on the potential harms of using the product and the potential benefits (i.e., as a method for quitting and preventing relapse), followed by a panel discussion on implications for quitline practice.
February 19, 2014
12:30-2:00 PM ET
Referrals, Reach and Retention: Are Quitline Outreach and Healthcare Provider Training Efforts Paying Off?
Nearly ten years ago NAQC began to see a quick, steady rise in the number of states dedicating resources and effort to develop fax-referral systems. Recently, we have turned our focus to implementation of eReferral. However, what have we learned about generating referrals to quitlines by healthcare providers over the past ten years? Are our referral systems generating enrollment in quitline services to the degree we need them to in order to impact prevalence rates? How have our practices changed in order to ensure retention in services, especially with specific populations?
These and other questions related to ten years of lessons learned will be explored by a panel of service providers, evaluators and funders.
July 16, 2014
12:30-2:00 PM ET
Linking Quitlines with Internet Cessation Programming, Text Messaging and Social Networks
More information coming soon!
September 17, 2014
12:30-2:00 PM ET
Innovations in Relapse Prevention: A Discussion of Strategies and Solutions 
More information coming soon!
How do I register to participate in the webinar series?
NAQC Members: Registration is required for all webinars that are part of the series. Please visit the event calendar page and select the event you are interested in to find registration information.
Non-Members: Non-members may participate in the NAQC Webinar Series on a fee-for-service basis. To make arrangements please contact Natalia Gromov at
ngromov@naquitline.org. Be sure to include the date you wish to join, the webinar topic, and the number of participants.

When do I receive webinar materials?
NAQC Members: Two weeks before the webinar, all NAQC members will receive an e-mail with a description of the upcoming webinar and a link to the NAQC event calendar to use for registration. Once you have registered for a webinar you are able to visit the event calendar at any time to download webinar materials. Simply click on the title of the webinar you have registered for and you will go directly to the Webinar Info Page. All webinar-related materials, including the agenda with dial-in instructions and slide presentations, are posted to the Webinar Info Page approximately one week before the webinar.
On the day of the webinar all NAQC members will receive a reminder about the webinar.
One-two weeks following the webinar, the webinar summary and recording are posted to the Webinar Series Page and a notice is sent to all NAQC members letting them know that the materials are available.
NOTE: You will need to login to access the Webinar Info Page.
NOTE: The webinar agenda will NOT be sent directly to registered participants. You will need to download the agenda (the agenda includes the dial-in information) from the Webinar Info Page.
For Non-Members: One week before the webinar or upon registration (if registered less than a week before the webinar) non-members will receive an e-mail containing the agenda and other webinar-related materials. Webinar summaries will be sent to non-members approximately two weeks after the webinar. 

If I participate in a webinar, does NAQC offer continuing education technical support?  
Yes. Continuing education is at the core of many professional certifications and licensures held by NAQC members. In order to support the continuing education needs of members, NAQC offers technical support in fulfillment of self-certification* and post-approval** continuing education (CE) credit for participation in NAQC’s annual webinar series.
If you participate in a webinar and you would like to request technical support to secure verification of attendance for CE credit, including training session agendas with learning objectives, please contact NAQC at
*Self-certification - The professional holding the certificate or license keeps track of his/her educational activities; submits list of activities to the certifying or licensing organization annually; and expected to provide proof of attendance.
**Post-approval - Following attendance at a professional development activity, an agenda and proof of attendance is sent to the certifying or licensing organization.  The number of CEUs to be approved is determined and recorded for each participant after the educational activity has occurred.  

Webinar series related website links  
Webinar Info Page
NAQC Calendar
2014 Annual Webinar Series
2014 Annual Webinar Series Archive
Note: you will need to login to view some of the pages.

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