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North American Quitline Consortium

NAQC Annual Seminar Series - 2011 
 “Asking Tough Questions and Ensuring Quitlines are Part of the Answer” 

What is the NAQC Seminar Series?
Since 2004, NAQC has used conference call and webinar technology to offer members and partners an opportunity to dialogue with colleagues and experts from across North America on critical quitline-related topics. Promising and better practices, new research findings, and implementation successes and challenges have consistently been highlighted in order to improve quality, increase understanding of the evidence base, and ensure maximized access, use and effectiveness of quitline services.
The 2011 Seminar Series will continue the long-standing mission of NAQC’s continuing education efforts. “Asking Tough Questions and Ensuring Quitlines are Part of the Answer” will include six seminars that aim to increase the capacity of the entire quitline community to respond to a complex funding, political and healthcare landscape. As always, each seminar will serve as a vehicle to encourage dialogue on critical and emerging issues. 

Topics have been selected based on valuable input from NAQC members and are intended to support achievement of NAQC’s strategic goals and objectives

The 2011 Seminar Calendar: A Look Ahead
February 9th: 3:30 – 5 PM ET and February 11th:12:30 – 2 PM ET

Are innovations in web and phone technology increasing our effectiveness with tobacco users?
NAQC hosted our first seminar on web-assisted tobacco interventions in 2006 and it goes without saying that the evidence base and the practice base have grown considerably in the past five years. This webinar will highlight recent research findings and practice-based lessons learned and participants will be asked to discuss their own organizations’ approaches to implementation of emerging technologies.
April 6th: 3:30 – 5 PM ET and April 8th: 12:30 – 2 PM ET

Are quitline referral systems ready for the world of electronic health records? 
Most of us understand barriers to physician referral and utilization of the traditional fax-referral form. Using one state as a case study, this webinar will highlight the rationale for, and the benefits and challenges to, a fully electronic referral system with healthcare partners. 
June 8th: 3:30 – 5 PM ET and June 10th: 12:30 – 2 PM ET

How does Medicaid payment and benefit reform impact quitlines? Who is having success with reimbursement strategies?
Recently enacted health care reform provides opportunities to expand tobacco control services for Medicaid members. Webinar participants will hear from states that are working successfully with Medicaid to expand coverage, promote Medicaid benefits and quitline services and obtain reimbursement for services.  
August 3rd: 3:30 – 5 PM ET and August 5th: 12:30 – 2 PM ET

What is the evidence base for certain practices? What factors influence implementation of those with more or less evidence?
Using NAQC Annual Survey findings and other tools, this webinar will explore the strength of evidence for various quitline practices and the factors, such as budget and quitline objectives, that impact on implementation decisions.
October 5th: 3:30 – 5 PM ET and October 7th: 12:30 – 2 PM ET

How are quitlines withstanding budget cuts?
This webinar will explore creative solutions employed by quitlines to continue to provide quality, cost-effective services in the midst of reduced funding. Speakers will highlight impact on protocols as well as critical return-on-investment data for various decision-makers.
December 7th: 3:30 – 5 PM ET and December 9th: 12:30 – 2 PM ET

How are we making the most effective use of emerging technology and how are implementation decisions being impacted by the evidence?
This webinar will explore the current evidence base for various technologies and how these technologies are being integrated with quitline services. Outcome evaluation will also be shared to highlight service demographics, reach and quit rates. 

Who do I contact with questions?
Please email Tamatha Thomas-Haase at tthomas-haase@naquitline.org should you have any questions or concerns related to the seminar series. We look forward to your participation! 
How can I register for a seminar?

NAQC Members: Registration is required for all seminars that are part of the series. Please visit the event calendar page and select the event you are interested in to find registration information.

Non-Members: Non-members may participate in the NAQC Annual Seminar Series on a fee-for-service basis. To make arrangements please contact Natalia Gromov at ngromov@naquitline.org. Be sure to include the date you wish to join, the seminar topic, and the number of participants. 

When do I receive the seminar materials?

NAQC Members: Two weeks before the seminar, all registered members will receive an e-mail with a link to the NAQC event calendar. Simply click on the title of the seminar you have registered for and you will be directed to the Seminar Info Page. All seminar-related materials, including the agenda with dial-in instructions and slide presentations, are posted to the Seminar Info Page. Typically all documents are posted to the Info Page one week before the seminar and seminar summaries are posted to the Info Page approximately two weeks following the seminar. NOTE: You will need to login to access the Seminar Info Page.

For Non-Members: One week before the seminar or upon registration (if registered less than a week before the seminar) non-members will receive an e-mail containing the agenda and other seminar-related materials. Seminar summaries will be sent to non-members approximately one week after the seminar.

If I participate in a seminar, does NAQC offer continuing education technical support?  

Yes. Continuing education is at the core of many professional certifications and licensures held by NAQC members. In order to support the continuing education needs of members, NAQC offers technical support in fulfillment of self-certification* and post-approval** continuing education (CE) credit for participation in NAQC’s annual seminar series.

If you participate in a seminar and you would like to request technical support to secure verification of attendance for CE credit, including training session agendas with learning objectives, please contact NAQC at NAQC@naquitline.org.

*Self-certification - The professional holding the certificate or license keeps track of his/her educational activities; submits list of activities to the certifying or licensing organization annually; and expected to provide proof of attendance.
**Post-approval - Following attendance at a professional development activity, an agenda and proof of attendance is sent to the certifying or licensing organization.  The number of CEUs to be approved is determined and recorded for each participant after the educational activity has occurred. 

Seminar Series related website links  

Seminar Info Page
NAQC Calendar
2011 Seminar Series
Seminar Series Archive
Note: you will need to login to view some of the pages.

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