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North American Quitline Consortium
2009 MDS Update Available
 
The 2009 MDS Update is now complete. An online guide is now available for download and review from our Web site. The guide is comprised of the following documents:
  • Introduction
  • Final MDS Intake Questions
  • MDS Intake Questions (trackable changes)
  • Final MDS Follow-Up Questions
  • MDS Follow-Up Questions (trackable changes)
  • MDS Comparison, 2005 and 2009 versions
  • Annotated Tables
  • MDS FAQs
Thank you to everyone who has contributed to the completion of the 2009 MDS Update! Should you have any questions or concerns, please don’t hesitate to contact me via e-mail.
 
Jessie Saul, PhD
Director of Research
New documents now available! NAQC's standard Quit Rate and Reach Calculation Implementation guides are now posted on the NAQC Web site. For related questions or additional information, e-mail Jessie Saul, Director of Research.



Don't forget! NAQC's 2009 Webinar Series begins with Call Center Metrics: Essential Elements for Ensuring Quality on Wednesday, February 3 from 3:30 PM – 5:00 PM EST and Friday, February 5 from 12:30 PM – 2:00 PM EST.
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