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North American Quitline Consortium
December 2011


Thank you to every organization and individual who renewed their NAQC membership or joined as a new member as well as to our funders and supporters. This has been a great and busy year with for the quitline community. A year of many changes and opportunities! We would like to review NAQC’s most important programs and accomplishments as well as look ahead at the future initiatives.

» learn more

NAQC Conference 2012 Planning Workgroup Begins!
It is hard to believe that the time has come to once again begin planning a NAQC Conference! It seems like only yesterday we were meeting in Phoenix, focusing on quality, ensuring access to services and emerging practices.

On Friday, December 2nd, the Conference Planning Workgroup met for the first time. Over the next few months the team of five NAQC members will help to define tracks and possible breakout session topics, suggest plenary topics and speakers and serve as abstract reviewers. The first meeting was incredibly busy and productive and one thing is clear: this group is committed to ensuring a balanced, inspiring, productive and enriching two days with colleagues.

Your NAQC Conference 2012 Planning Workgroup:
Karen Atkinson, LPC-S
IQH Tobacco Quitline

Sarah Bartelmann, MPH
Cessation Coordinator
Oregon Tobacco Prevention and Education Program

Donna Czukar
Senior Director
Support Programs, Ontario Division
Canadian Cancer Society

Jim McCord
Tobacco Control Program
South Dakota Department of Health

Lys Severtson
Sr Account Manager
Tobacco Cessation Services
Healthways, Inc.
» learn more about the upcoming NAQC Conference

Update on NAQC FY2011 Annual Survey Process!
Thanks to those of you who completed the budget questions for the survey earlier this fall. The remainder of the FY2011 survey will be fielded in the last half of January, 2012 and will also be fielded using Survey Monkey. A few key items to note about the FY2011 survey:

  • The survey will be fielded in the last half of January 2012 to avoid the holiday season and preparation for New Year call volume increases.
  • The number of questions will be greatly reduced compared to previous years’ surveys. For US quitlines, we will be accessing data from the CDC’s National Quitline Data Warehouse to avoid duplicating the questions we are asking quitlines to answer. Canadian quitlines will have a few additional questions to answer.
  • The survey questionnaires are being provided in advance of the survey launch date so quitlines have adequate time to work with their service providers and plan for the data reports that may need to be generated in order to provide answers to the questions being asked.
  • To view the questionnaire for US quitlines, click here.
  • To view the questionnaire for Canadian quitlines, click here.
  • Because the survey will be fielded using Survey Monkey, only one person from each quitline should complete the survey. If you need to consult multiple people to obtain the data you need, we encourage you to circulate the PDF version of the survey in advance, collect all of the data in one place, and then complete the survey at one time. Alternatively, you can complete an electronic or paper version of the survey, and submit your responses to NAQC by email, fax, or mail.

If you have any questions or concerns about the survey process or instrument, please contact Jessie Saul, NAQC’s Director of Research, at
» learn more

New Listserv Feature! 
In early December, we have announced a new document and resource sharing feature that was added to the NAQC Listserv. The new feature allows you to send attachments (up to 15MB) through the Listserv to your colleagues. However, we ask that you continue to be mindful of each other’s mail box size capacities and, whenever possible, provide a link to the electronic document instead of sending out an attachment to the entire list. 
The goal of the Listserv is to foster dynamic exchange of information among NAQC members to create an online environment where members can dialogue with colleagues about issues important to quitlines in real time, including issues related to operations, services, quality standards, research and growth. We encourage you to use this important member only benefit and remember to browse through the Listserv archives to find information on your topics of interest.

If you are not currently subscribed to the NAQC Listserv or have questions, please contact Natalia Gromov at or 800-398-5489 ext 707.
»learn more

Find more NAQC News in our Newsroom or go back to top.

Tobacco Control
Launch of Smokefree Teen!
The National Cancer Institute's Tobacco Control Research Branch has developed Smokefree Teen (SfT). SfT is a new smoking cessation resource aimed at helping teens quit smoking and take control of their health. To appeal to a teen audience that spends much of its time online and on the phone, SfT provides targeted behavioral support through a variety of platforms.
» learn more

American Lung Association “Helping Smokers Quit” Report Released!
The American Lung Association released its fourth annual Helping Smokers Quit: Tobacco Cessation Coverage 2011 report. This report provides an overview of smoking cessation services and treatments offered in each state by Medicaid, Medicare, state employee plans, quitlines and private insurance. It also discusses past and future federal government actions to help smokers quit.
» learn more

FDA Appeals Tobacco Warning Label Ruling!
On November 29, the Obama administration appealed a U.S. judge's ruling and injunction that blocked tobacco companies from having to display graphic images on cigarette packs and advertising, such as a man exhaling smoke through a hole in his throat.
The appeal had been widely expected after U.S. District Judge Richard Leon earlier this month sided with tobacco companies and granted a temporary injunction blocking the requirement.
» learn more

Call Our Patients Direct (C.O.P.D.) Information Line: An Important Resource for Quitlines!
As most NAQC members know, COPD is a leading cause of disability and death worldwide. The COPD Foundation is a not-for-profit organization that provides resources, education and public awareness for people living with COPD and their caregivers. One of their greatest resources is the COPD Foundation Information Line.
The C.O.P.D. Information Line is a toll-free number, 1-866-316-COPD (2673) provided by the Foundation to any member of the public, Monday through Friday from 9AM to 9PM. It is staffed by trained Associates who provide empathy and support to callers, including access to online, print and community resources.
NAQC recently met with Foundation staff to learn more about our common work and discuss ways to support better linkages between the C.O.P.D. Information Line and quitlines. Tobacco use is one of many hot topics that Associates encounter and they have recently been trained on providing brief tobacco interventions. Recognizing that their customers need professional assistance with quitting tobacco, protocols for referring tobacco users to state quitlines have been developed and implemented.
 Considering quitline callers with COPD may have needs that quitline staff are not able to address, the COPD Foundation can be a critical ally in assisting quitlines with disease management educational tools and ongoing education opportunities for counseling/coaching staff. Along with their robust educational website for people living with COPD, the C.O.P.D. Information Line is an important referral resource for quitline counselors to use with these callers.
To learn more about the COPD Foundation and some of their patient education resources go to Patient and health care provider education materials are available at no cost. Their NEW online catalogue to order FREE COPD Educational Materials can be found at
Through this collaboration we envision that the COPD Foundation will provide a valuable service to quitline callers living with COPD, and state quitlines will provide expert coaching to assist their clients with COPD who are struggling to quit tobacco. If you would like to learn more about collaborating with the COPD Foundation please contact Scott Cerreta, BS, RRT  Director of Education at scerreta@copdfoundation.orgor call 1-866-731-2673 ext. 443.
» learn more

1-800-QUIT-NOW’s Seven Year Anniversary!
November 2011 marked 1-800-QUIT-NOW’s seven year anniversary!  Current Call Attempt Totals: US State 3,686,277; US Territories and Pacific Islands 2,799; Canada 7,755.    
» view call volume reports

Find more Tobacco Control in our Newsroom or go back to top.

Quitting Smoking Among Adults --- United States, 2001--2010.
Centers for Disease Control and Prevention. MMWR Weekly. November 11, 2011; 60(44):1513-1519.
CDC analyzed data from the 2001-2010 National Health Interview Surveys (NHIS) to determine the prevalence of 1) current interest in quitting smoking, 2) successful recent smoking cessation, 3) recent use of cessation treatments, and 4) trends in quit attempts over a 10-year period. The results showed that, in 2010, 68.8% of adult smokers wanted to stop smoking. By race/ethnicity, interest in quitting was highest among non-Hispanic black smokers (75.6%), followed by non-Hispanic whites (69.1%), persons of other race/ethnicities (62.5%), and Hispanics (61.0%). In addition, those with Medicare (60.7%) or a military health plan (55.3%) were less likely to say they were interested in quitting than those with private insurance (70.4%) or Medicaid (71.2%).
While 68.8% wanted to stop smoking, 52.4% had made a quit attempt in the past year. Quit attempts decreased with age; older smokers were less likely to have made a quit attempt than younger smokers. However, 68.3% of the smokers who tried to quit did so without using evidence-based cessation counseling or medications, and only 48.3% of those who had visited a health-care provider in the past year reported receiving advice to quit smoking. Little overall change has been observed in these measures in the past decade. However, the prevalence of quit attempts did increase from 2001 to 2010 among those aged 25-64 years.

Preventing Lung Cancer by Treating Tobacco Dependence.
Richard D. Hurt, Jon O. Ebbert, J. Taylor Hays, David D. McFadden. Clinics in Chest Medicine, Volume 32, Issue 4, December 2011, Pages 645-657.
The US Public Health Service Guideline 2008 Update emphasizes tobacco use as a chronic medical disorder, highlights both behavioral counseling and the use of the 7 approved medications, and points out the usefulness, efficacy, and reach of telephone quitlines. Although providing evidence-based treatment of tobacco-dependent patients is a challenge for busy physicians, a team approach including trained and certified TTS [Tobacco Treatment Specialists] provides an efficient treatment model. TTS represent a new and growing part of the health care team and could expand the collective tobacco treatment expertise in the medical setting. Effective tobacco dependence treatment frequently requires tailoring, and often intensifying, of the interventions, both counseling and pharmacotherapy, to meet the needs of the individual patient. Although the report of LDCT [low-dose computed tomography] screening reducing lung cancer mortality is an important advance, stopping smoking not only reduces the risk of lung cancer but a myriad of other cancers, cardiovascular disease, stroke, peripheral vascular disease, and many others. Treating tobacco dependence is one of the most cost-effective therapies in medicine and it deserves adequate reimbursement for it to be more widely available.
» learn more
Find more Research in our Newsroom or go back to top.


Up to $1 Billion to be Awarded Through Health Care Innovation Challenge Initiative!
On November 18th, it was announced that up to $1 billion dollars will be awarded to innovative projects across the country that test creative ways to deliver high quality medical care and save money. Launched by the Department of Health and Human Services, the Health Care Innovation Challenge will also give preference to projects that rapidly hire, train and deploy health care workers.

Funded by the Affordable Care Act, the Health Care Innovation Challenge will award grants in March to applicants who will implement the most compelling new ideas to deliver better health, improved care and lower costs to people enrolled in Medicare, Medicaid and the Children's Health Insurance Program, particularly those with the highest health care needs. The Challenge will support projects that can begin within six months. Additionally, projects that focus on rapid workforce development will be given priority when grants are awarded.
» learn more

NCTOH Abstracts are Due Next Week 
The abstract submission process is designed to develop sessions where attendees will learn about the latest tobacco control research, strategies and developments. The focus is on best evidence-based approaches, programs and products, and how they can be effectively implemented and replicated. Papers addressing 12 different program areas are being collected until December 14, 2011.
» learn more

Call for SRNT Pre-Conference Workshop Proposals!
SRNT is accepting proposals for pre-conference workshops to be held in conjunction with the 2012 Annual Meeting in Houston, Texas. Pre-conference workshops will be held on Tuesday, March 13.

SRNT has already accepted one full-day basic science and two half-day treatment workshops.

SRNT will consider proposals for either half-day sessions or full-day sessions. SRNT will charge a registration fee, which will cover coffee breaks, lunch, and A/V; other costs associated with workshops (speaker travel, honoraria, etc.) must be covered by the workshop organizers. 

» learn more

Find more Announcements in our Newsroom or go back to top.

Funding for Connections is provided through a contract from the Centers for Disease Control and Prevention. We thank them for their support of this publication. Information and links are provided solely as a service to NAQC members and partners and do not constitute an endorsement of any organization by NAQC, nor should any be inferred.
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