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North American Quitline Consortium

2012/2013 NAQC Webinar Series 

Since 2004 NAQC has used conference call and webinar technology to offer members and partners an opportunity to dialogue with colleagues and experts from across North America on critical quitline-related topics. As always, each webinar will serve as a vehicle to encourage dialogue on promising and better practices, new research findings, and implementation successes and challenges in order to improve quality, increase understanding of the evidence base, and ensure maximized access, use and effectiveness of quitline services.
Webinar topics in the 2012/2013 series will focus primarily on the impacts of healthcare reform, national promotion efforts (including graphic health warning labels and media campaigns), and emerging technologies on our work – as a quitline community and as members of the broader tobacco control community.
Webinars will 1.5 hours long and hosted on one Wednesday each month. 

Please email Tamatha Thomas-Haase at tthomas-haase@naquitline.org  should you have any questions or concerns related to the webinar series. We look forward to your participation!

The 2013 Webinar Calendar: A Look Ahead!

February 13, 2013
12:30 – 2PM ET
Integrating Chronic Disease Management into Quitline Services
Several years ago, NAQC conducted an informal survey of quitline funders to highlight the growing linkages between quitlines and chronic disease programs. This webinar will feature examples of programs that have integrated interventions and highlight their measured impact and lessons learned.

March 13, 2013
12:30 – 2PM ET
Description coming soon!

April 17, 2013
12:30 – 2PM ET
DRAFT Quitline Referral Methods Issue Paper: Feedback from NAQC Members
This webinar is intended to provide participants with an overview of the major content areas of the draft Quality Improvement Initiative Issue Paper and the author’s recommendations to the field. Following a brief presentation by the author, participants will be given the opportunity to provide feedback to the author on the paper’s strengths and weaknesses and offer suggestions for improvement.

May 15, 2013
12:30 – 2PM ET
The Future of Quitlines
This webinar will feature the author of NAQC’s paper on the future of quitlines and a review of the content. Discussion of the paper’s considerations will be encouraged.

June 12, 2013
12:30 – 2PM ET
Celebrating Two Years of the Medicaid Quitline Guideline
Description coming soon!

July 17, 2013
12:30 – 2PM ET
Leveraging Quitlines to Drive Health Systems Policy Change
Description coming soon!

August 14, 2013
12:30 – 2PM ET
Movement Toward Electronic Referral: A Progress Report
Description coming soon!

How do I register to participate in the webinar series?
NAQC Members: Registration is required for all webinars that are part of the series. Please visit the event calendar page and select the event you are interested in to find registration information.

Non-Members: Non-members may participate in the NAQC Webinar Series on a fee-for-service basis. To make arrangements please contact Natalia Gromov at
ngromov@naquitline.org. Be sure to include the date you wish to join, the webinar topic, and the number of participants.

When do I receive the webinar materials?
NAQC Members: Two weeks before the webinar, all NAQC members will receive an e-mail with a description of the upcoming webinar and a link to the NAQC event calendar to use for registration. Once you have registered for a webinar you are able to visit the event calendar at any time to download webinar materials. Simply click on the title of the webinar you have registered for and you will go directly to the Webinar Info Page. All webinar-related materials, including the agenda with dial-in instructions and slide presentations, are posted to the Webinar Info Page approximately one week before the webinar.

On the day of the webinar all NAQC members will receive a reminder about the webinar. If you register within the week leading up to the webinar, you will not receive this email and will need to visit the Webinar Info Page to access webinar-related materials.
One-two weeks following the webinar, the webinar summary and recording are posted to the Webinar Series Page and a notice is sent to all NAQC members letting them know that the materials are available.
NOTE: You will need to login to access the Webinar Info Page.
NOTE: The webinar agenda will NOT be sent directly to registered participants. You will need to download the agenda (the agenda includes the dial-in information) from the Webinar Info Page.

For Non-Members: One week before the webinar or upon registration (if registered less than a week before the webinar) non-members will receive an e-mail containing the agenda and other webinar-related materials. Webinar summaries will be sent to non-members approximately two weeks after the webinar. 

If I participate in a webinar, does NAQC offer continuing education technical support?  
Yes. Continuing education is at the core of many professional certifications and licensures held by NAQC members. In order to support the continuing education needs of members, NAQC offers technical support in fulfillment of self-certification* and post-approval** continuing education (CE) credit for participation in NAQC’s annual webinar series.

If you participate in a webinar and you would like to request technical support to secure verification of attendance for CE credit, including training session agendas with learning objectives, please contact NAQC at

*Self-certification - The professional holding the certificate or license keeps track of his/her educational activities; submits list of activities to the certifying or licensing organization annually; and expected to provide proof of attendance.
**Post-approval - Following attendance at a professional development activity, an agenda and proof of attendance is sent to the certifying or licensing organization.  The number of CEUs to be approved is determined and recorded for each participant after the educational activity has occurred.  

Webinar series related website links  
Webinar Info Page
NAQC Calendar
2012/2013 Webinar Series
Webinar Series Archive
Note: you will need to login to view some of the pages.

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