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2015 Ridgeland Harvest
CSA Member Handbook

Delivery Dates

First delivery: Thursday June 11 and every Thursday
Final delivery: Thursday October 22
“BEET GROUP” (10 in total)
June 11, 25
July 9, 23
August 6, 20
September 3, 17
October 1, 15
“CARROT GROUP” (10 in total)
June 18
July 2, 16, 30
August 13, 27
September 10, 24
October 8, 22

Rescheduling a delivery:

New this season, we are allowing members to reschedule, one time only,  to an alternate week to accommodate travel and vacation.  Or you can choose to postpone and double your next delivery.   We must be notified of your intent to reschedule or postpone delivery by 8 am on the Monday of your normally scheduled delivery week.  There will be no exceptions to this deadline. Please contact the farm if you have questions.

CSA Member Responsibilities:

1. Members of the Ridgeland Harvest CSA share in the bounty as well as risks of farming. Due to weather and/or other production factors, the quantity and quality of produce you receive may be more or less than expected. 
2. If you can not finish the season as a member, for whatever reason, you may reassign your share with another household, but we do not issue refunds for shares.
3. It is your responsibility to know when and where your share will be delivered and to pick it up within your site’s open hours on delivery day.  If you are unable to pickup your box, you are responsible to make alternate arrangements a head of time – have someone else pickup your box for you, communicate with the farm your desire to use the one-time reschedule of your delivery, or ask the site coordinator if they can hold your box for a later pickup.  The farm will not issue credit or refunds for unclaimed or forgotten boxes.
4. Read the e-newsletters that accompany each delivery. Every-other-week share members are also recommended to read every newsletter, even if it isn’t their week for picking up a share.  Besides news from the farm we include cooking tips, storage information, and introduce new vegetables.  Special offers and invitations may also be shared.  Newsletters are emailed on Wednesday nights.
5. Bring your own boxes or bags with you to your site to unpack your CSA box into.  Leave the farms wax box at the site for re-use.  See illustrations for flattening your box.

Communication from the farm:

Remember that all communication is electronic.  If your email address changes, please notify us of the change.  Make sure our email address “” is set as ‘safe’ and not getting caught in your junk email folder/filter.  If in doubt, check in with us by email or subscribe to the newsletters on the website.

The weekly newsletters are emailed to you on Wednesday nights. 

Newsletters will inform you of bulk purchase opportunities, for those who might like more than what their share contains.  These can be great opportunities to freeze and preserve for the long winters.

Communication to us:    

It is typically best to contact the farm by email since we are outside most of the growing season.  Our office work is typically done in the early mornings and nights.  You may also contact the farm by phone and leave a message. 

Email =
Phone = (608) 675-3855
Please order items for bulk purchase, communicate any changes in your pick-up site or delivery change early in the week (MONDAY EARLY).  Last minute requests may not be able to be satisfied. 

How to pick-up your CSA box

1.  Respect the rules and hours of each pick-up site.  Find your pick-up site listed below.  Arrive within the designated time frame.  Some sites are unable to hold boxes, so you may be out of luck if you can’t arrive on time.
2. Take the box labeled with your name!         
Boxes are labeled with the name of your share’s primary contact person (the first one listed on your order form). Take ONLY the box/es with this name.  
3. Transfer your produce into your own bag; leave the box.
Remember to bring your own bag, box or cooler.  Boxes should not be
taken home. We reuse boxes and need every one of them. Leave your
flattened box in the designated area at your pick-up site.                         
4. Take time to carefully unfold your box 
Please be VERY CAREFUL when flattening your box. See instructions below on how to flatten your box correctly.
5. If you have someone else picking up your box, be sure they understand all of the above (especially #2). 
Contact your site coordinator first with any pick-up site questions or concerns.  
Your CSA share is packed into a food-grade waxed box every week.  These cost between $1.35 - $2.25 each.  Yes, they are a big expense!  Please don’t take them home, but rather unpack your produce into your own bags/boxes, leaving them at your pick-up site. 

Boxes can be used many times if they are flattened correctly.

Open your box carefully, taking your time so nothing is ripped. If a small rip is made, it greatly shortens the number of times we can reuse them.

Thanks for keeping boxes in good shape for continuous use!

LaCrosse & Onalaska Pick-up Sites

Kwik Trip Corporate Office
Address: The pickup site is 1911 Kramer Street Building A.  Enter through door 5A on the East side of the building marked as the “Ridgeland Harvest CSA Pick-up Site”.
Time: 1 pm - until 1 pm Friday
Site Coordinators:  Dave Vind 608-792-4183 (for immediate concerns)
                               Lori Niebuhr 608-793-6007 or 608-797-9929

Details: Boxes will be on pallets to the left of the entrance.  Please take your box and make sure all other boxes are left in an orderly fashion.  If boxes are not picked up by 1:00p on Friday, they will be donated.  We cannot leave boxes in this location over the weekend.  If a co-worker is unable to pick up their box, please arrange for someone else to pick it up. Please be courteous to the maintenance staff that has allowed us to use their building for the CSA Pick up site.  The maintenance staff are not responsible for the boxes.  No swap box at this time.
La Crosse School District
Address:  807 East Ave S. La Crosse, WI 54601
Time: noon—3:30 pm.  More details on pick up time will be emailed by Brianna
Site Coordinator: Brianna Manguson
Phone: 608-789-8950

Details: Members can park in the parking lot or on side streets.  Boxes will be available for pick up in room 112B.  Please look for CSA signs that will direct you to the room.  Empty boxes should be flattened and placed on the floor in room 112B.  A swap box will be available to employees if they choose to participate.  If needed, please make arrangements for you or a co-worker  to pick up your box.  Any CSA box that is not picked up within 24 hours without prior communication to the site coordinator will be donated. 
Mayo Clinic Health System
Address:  700 West Ave South, La Crosse
Time:  11:30 am– 6 pm
Site Coordinator: Sue Karpinski
Phone: (608) 392.3344(first preference to call),  
                         392.4272 (second preference) 
Details:  The boxes will be on the table in the Courtyard entryway of the Professional Arts Building (PAB).  The PAB is located on the corner of 10th and Market Streets; however, to access this entryway, you would want to enter Parking Lot 6 from 11th street (the driveway is between the St. Ann and Sienna Hall buildings).  There is an overhang over this doorway, so you can drive right up (without parking in the lot) grab the items from your box and go!  Flatten empty boxes and place under the table that the boxes will be on. No swap box at this site.  Any CSA boxes not picked up will be donated the following day.
People’s Food Coop
Address: 315 5th Avenue South, La Crosse 
Time: Noon-9:30 pm
Site Coordinator: Lead check-out clerks: Carly, Karena  or Andrea
Phone: 608-784-5798

Details:  Boxes are located by the check-out counters along the front wall by register 6.  A “CSA Pick-up Site” sign will be located by the boxes.  Members are asked to please unpack your box at the front of the store, using the bench.  No swap box.
Trane Company
Address: Building #12
Time: 10:30 am—5 pm
Site Coordinator: Lisa Henderson
Phone: 787-3764
Details:  Employees will be able to pick up their shares in a storage area off the loading dock.  Boxes must be picked up by 4 pm on Friday. No swap box.
Address: Building #17
Time: 10:00 am—5 pm
Site Coordinator (see above)
Details:  Employees will need to stop in the mailroom to gain access to the dock.  Boxes must be picked up by 4 pm on Friday.  No swap box.
UW-La Crosse Campus
Address: 1725 State Street, 144 Graff Main Hall, Human Resources, Room 103 (Northwest corner of the building on the main level.)
Time: 12:30 – 4:30 pm
Site Coordinator:  Deanna Kabliska
Phone: 608-785-8601

Details:  If you need to pick up your box after 4:30 pm please contact Deanna (above #).  The room is locked at 4:30 but prior arrangements can be made.  A swap box is available, any remaining vegetables will be taken to the UW-L student pantry.
YMCA La Crosse
Address: 1140 Main Street
Time: 11 am ‐8 pm  
Site Coordinators: Jill Miller (519-5510 &
                 Aleesha Christiansen (519-5476 &
Details: The boxes for pick up will be located next to the Member Services desk. For specific questions about the CSA the site coordinator should be contacted, but anyone at member services can assist you in finding your box. The empty boxes can be left in the same location as the full boxes.  No swap box.
YMCA North in Onalaska
Address: 400 Mason Street, Onalaska
Time: 2‐8 pm
Site Coordinators: Jill Miller (519-5510 & and
                           Coleman Breuing (519-5501 &
Details: The boxes for pick up will be located next to
the Member Services desk. Someone will always be
available at the Member Services desk to help, but for
specific questions contact Jill. The empty boxes can be
left in the same location. No swap box at this site.

Viroqua Pick-up Site

East Maple Street
Address:  116 East Maple Street
Time:  3:30‐9 pm.
Site Coordinator:  Jason Cole and Monica DeClercq
Phone: 608‐637‐7160

Details:  Please note we live on EAST Maple, not West maple.  East Maple is one block long and our house the is the tall, yellow one with a fence in front.  The boxes will be in the garage, in the left-hand stall. Entry should be through the left‐hand garage (vehicle) door. Empty boxes and a swap box will also be set up on the left‐hand side. Park on the street.  If the boxes are really heavy you can pull all the way into the driveway, but watch for kids.

Fitchburg Pick-up Site

Promega Corporation
Time: 1-4 pm
Site Coordinator:  Nate Herndon
Phone: 608-277-2559

Details:  Pick up at BTC atrium by cafeteria, fold and leave boxes below cart. Please make arrangements with Nate if you need to pick up later than the listed time.

Madison, east side Pick-up Sites

Dunning Street
Address: 173 Dunning Street - A white corner house, one block in from Atwood. 
Time: 1-8 pm.  Please no calls after 9 pm.
Site Coordinator: Sheila Lenius
Phone: 608-243-1193  608-772-5743

Details:  Look for the Ridgeland Harvest logo in the window of the house.   Park on the street and walk onto the porch where boxes will be located.  A place for empty boxes will be on the porch.
DuPont Office
Address: DuPont Offices - 3329 Agriculture Drive
Time:  10 am - 3 pm
Site Coordinator: Cindy Swamp
Phone: 608-395-2652

Details:  Shares will be delivered to the DuPont office building lunch room for pick up.  Employees should bring adequate transport bags or boxes to take shares home and empty boxes should be flattened and placed against the wall in an orderly fashion for pick up.
FairShare CSA Coalition  
Address: 303 S. Paterson
Time:  2-6 pm
Site Coordinator: Julie Garrett
Phone: 608-226-0300  (office) or (352) 870-2924 (cell)

Details: Members can park in the 303 S. Paterson Parking lot (don't worry about the 'No Parking' signs; you will not be towed!).  Boxes will be located on the loading dock in the shade, to the right of the entry doors. Please leave your empty box on the loading dock.
Moland Street
(just a few blocks away from the previous Hoard site)
Address: 2541 Moland Street  (gray cape cod)
Time:  (2 PM?) to 7 PM  
Site Coordinator: Angie Wilcox-Hull
Phone: 608-772-4030 (no calls after 9 pm)

Details:  Boxes will be placed in the garage located on the right side of the house.  Park on the street and walk to the garage.  The garage door will be open with a table set up for produce.  A box for empty boxes will be near the table.

Madison, downtown/central
Pick-up Sites

Address: 315 Wisconsin Ave
(Entrance is on the backside of the building, which is off of Pinckney St.)
Time: 11 am - 5 pm (Building is locked at 5 p.m)
Site Coordinator: Sara Tetzloff
Phone: 608.256.6357

Details: Shares will be located in our kitchen, which is one level up from the entrance.
O’Sheridan Street
Address: 928 O'Sheridan Street (back-porch)
Time: 2—7 pm (daylight hours please)
Site Coordinator: Jen Lynch
Phone: 608-256-7690

Details:  Please come up the driveway and around to our back porch for pick up.  Empty boxes should be flattened and placed in area designated by sign. We're getting a new garage and driveway this summer, signs will be obviously posted with any changes to directions (like when the cement is wet!)  

Madison, west side
Pick-up Sites

Epic Systems —Tokay Campus
Address: 5301 Tokay Blvd, Madison WI 53711
Site Coordinator: Ranjit Mathai
Phone: 608-271-9000
Time: 2:30—5 pm

Details: Full, incoming boxes will be dropped off on a row of tables in the commons. Boxes will have your individual name labels on them. Remember to only pick up a box with your name on the label. Boxes should be picked up by 5PM the same day. The Empty boxes should be flattened and placed on the floor just right of the refrigerators until the can be picked up the following week.
Fox Ave
Address: 2209 Fox Avenue
Time: 2-8 pm
Site Coordinators: Michael & Tricia Smith
Phone: 608-467-8062

Details:  The boxes will be located on the enclosed front porch.  Please feel free to park in our driveway while you collect your box. Leave empty boxes on porch.
Hillcrest Drive
Address: 3725 Hillcrest Drive
Time: 2-7:30 pm
Site Coordinators: Donita Croft
Phone:  608.445-1536

Details:  Located in garage, enter using keypad on right.  The keypad number will be emailed to members of this site only prior to the first delivery.  Boxes will be on a table along the left wall of garage.  Place empty boxes in stack under table.
University Health Services
Address: 333 East Campus Mall
Time: 1 - 4:30 (Doors lock at 4:30 pm)
Site Coordinator: Emily Borenitsch
Phone: 608-692-0382 (cell; preferred number) or 608-890-2853

Details:  Shares can be picked up in the 8th floor break room at UHS. Any shares left after 5:00 will be disposed of/distributed to others.

Pick-up Site

McKenna Road
Address: 4913 McKenna Road
Time:  3-8pm
Site Coordinator: Rebecca and Rick Bernstein
Phone: 608 251-4615 (no calls after 9pm)

Details: Note that we are on the corner with, and face, Greenway Road. Boxes will be in garage along the right wall.  Boxes to be flattened and left in same area. Generally the garage door will be open.  If garage door is down, come up deck to "people door" and go in.  Watch your step.

Pick-up Site

The Bruce Company
Address:  2830 Parmenter Street
Time:  3 - 6:00 p.m.
Site Coordinator:  T. Mike Ecker
Phone:  608-410-2267

Details:  Boxes will be under the atrium (back of store) on the left side.  Parking to the south side of the retail store will be most convenient.  Please flatten your box.  There is a swap box.  Any CSA boxes not picked up will be donated next day.

Pick-up Site

Epic Systems — Verona Campus
Site Coordinator: Boyd Severson
Time: 3 -5 pm
Details: Boxes will be delivered to the area just off the loading dock of Voyager Hall.   You’ll find the boxes set on provided tables. A Swap Box will also be available and labeled. Empty boxes should be flattened and placed onto designated carts. If needed, please make arrangements for you or a co-worker to pick up your box within 24 hours.
Tuvalu Coffeehouse & Gallery
Address: 300 South Main Street, Verona
Time: 3:30 –7 pm
Site Coordinator: Jinelle Kubly
Phone: 608‐845‐6800
Details: Come in the front door and go into the main dining room.  Place flattened boxes and stack them under table.  All boxes not picked up by 7pm Thursday,  will be donated to the Verona Area Food Pantry the next morning.
Copyright © 2015 Ridgeland Harvest, All rights reserved.

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