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City of Niagara Falls: COVID-19 April Update
COVID-19 Updates & Reminders
COVID-19 Updates to Services
As part of our ongoing efforts to slow the spread of COVID-19, and in keeping with the Province of Ontario’s guidelines, the City of Niagara Falls continues to only deliver essential services until further notice. All City facilities including City Hall, remain closed to the public until further notice.

FAQ on City Services during COVID-19
We encourage residents to visit our COVID-19 FAQ website, updated daily, providing detailed information on City services during this time. 

Follow us on Social Media
Residents are also encouraged to follow the City on Facebook, Twitter and Instagram, to stay up-to-date on City services during COVID-19.

Aerial view of Oakes Park track
Park Amenities & Facilities Remain Closed
All City of Niagara Falls facilities, play structures and park amenities remain closed at this time. Parks remain open for walk-through access only, as well as open spaces and trails. If you are in our parks or on pathways, maintain the safe physical distance of at least two metres apart from others at all times.
Riding lawn mower in use
Seasonal Maintenance Update
You may see staff cutting grass in parks and sports field in the coming weeks. This maintenance is important to continue as it allows the City to control weeds, overgrowth, ticks and vermin like rats. In the long run, it ensures our fields will be financially viable, and ready for the community when the emergency is lifted. 
Flushing toilet
Avoid Flushing Wipes 
Toilets are not garbage cans. As you spend more time at home, please do not flush wipes or other items down the drain. Garbage down the drain can cause damage to the sewer system, backed up pipes and flooded basements. Thank you for your cooperation.
Person disposing of garbage in a receptacle
Please Do Not Litter
Let's all do our part to keep Niagara Falls clean. Please, do not litter. When out for a walk, please dispose of your garbage in a bin if available, or take it home with you. This includes dog poop bags, masks and gloves. Littering is never acceptable, and with the on-going effort to stop COVID-19, it is even less so. 
Grass clipping and rake.
Waste Management & Collection Update
In order to prioritize essential services and discourage frequent trips, the Niagara Region has placed restrictions for non-essential services at landfill sites & drop-off depots. Residents are permitted one trip, every two weeks, to dispose of leaf/yard waste (still being collected at the curb), grass clippings, and oversize brush bundles, tree limbs. View more information.
Canada Day flag
Canada Day 2020 Update
Canada Day will look a little different this year in Niagara Falls. Due to the current pandemic, the decision was made to cancel the traditional festivities, including the parade. The City will provide alternative ways to celebrate, with the consideration of virtual celebrations. Stay tuned for updates in the coming weeks!
Person washing hands with lathered soap
Niagara Region Public Health
Residents are encouraged to visit Niagara Region Public Health (NRPH) for the most up-to-date COVID-19 information, including public health guidelines. NRPH offers information on COVID-19 Assessment Centre, Info-Lines, FAQ's and more.  Learn more.
Crush the Curve Caravan
Coming Soon to your Neighbourhood!
Beginning May 1st, Mayor Diodati's Crush the Curve Caravan will tour the neighbourhoods of Niagara Falls to brighten your day and thank you for staying home and keeping safe. Wave and cheer on the cars from your windows and porches! Dance to the music as the Mayor's Crush the Curve Caravan passes! Be sure to share your Caravan photos using #CrushTheCurveCaravan for a chance to win daily prizes!

To learn more, visit the event page.
Keeping active during covid-19, mother and daughter baking
Keeping Active During COVID-19
Thank you, Niagara Falls, for continuing to do your part and stay at home! We are all in this together and continuing to follow social distancing protocols is the biggest contribution that you and your family can make. While you are spending more time at home, we encourage you to follow the City's Recreation Instagram account (@niagarafallsrecreation) for some fun ideas to keep you busy!

Many local organizations have also stepped up for the community and are providing great resources to keep your mind, body, and soul active and healthy while you are at home. Visit for some great ideas the whole family can enjoy!
Screenshot of the Open for Business Directory
Let Locals know you are Open for Business!
If you are one of the many businesses in Niagara Falls who has made adjustments to continue serving your customers during the COVID-19 crisis, sign up for our new Buy Local business directory.

Let people know that you are OPEN FOR BUSINESS by sharing details on:  modified hours of operation, online and delivery options, curbside pickup, and more.

Submit your business today and reach out to your customers!  It’s free!
Think, Shop, Buy, Local!
Did you know that every Wednesday is #TakeoutDay in Canada? We’re encouraging residents to order takeout on Wednesdays in a show of support for their favourite local restaurants. Restaurants are doing their part by staying open for takeout. Now it’s your turn to take an active part in the support of an industry that employs millions of people in this country.

Visit the City’s business directory, and see which of your favourite local businesses are open. Thank you for supporting our great community! #ThinkShopBuyLocal

Temporary Changes to Niagara Region Transit
Niagara Region Transit is making temporary service changes, which come into effect on Monday, May 4. These changes are a result of impacts on service demands and resources due to COVID-19. The hours of service will now be slightly reduced from 7 a.m. to 9 p.m., with the last trips departing during the 8 p.m. hour. Previously, Niagara Region Transit was operating from 7 a.m. to 10 p.m.

Routes 40/45 between Niagara Falls and St. Catharines will be removed until further notice. Passengers can still travel between Niagara Falls and St. Catharines using the 50/55 route. All other Niagara Region Transit routes will continue to operate with hourly service which began on March 23.

The following physical distancing measures are still in effect to protect the health and safety of riders and drivers, and help reduce the spread of COVID-19:

•    Rear boarding on conventional transit is still in effect; riders will board the bus via the rear door to help protect transit drivers
•    The number of passengers is limited to 10 on any bus

For more information visit the Niagara Region Transit webpage.

Together we give. May 5, 2020, Giving Tuesday Now.
Giving Tuesday: A Global Day of Giving & Unity
Countless acts of generosity are taking place as Canadians unite against the threat of COVID-19. #GivingTuesdayNow is a global day of giving and unity that will take place on May 5, 2020 as an emergency response to the unprecedented need caused by COVID-19.

We invite everyone to join us in demonstrating the power of kindness, courage and generosity. Here's some ideas:

  • Sidewalk Chalk Designs. Create messages about world unity, thanking frontline workers, or giving love to Niagara Falls. Don’t forget to share your photos on social media #GivingTuesdayNow.
  • Hearts in Windows. Reach out to your local community to show you’re with them. Print, draw, or paint the Giving Tuesday heart somewhere that your neighbours can see. Get creative and get your whole family involved. And don’t forget to share your photos on social media #GivingTuesdayNow.
  • Share your stories of “good”. Write your favourite “Together we” message on social media with a short explanation of what you’re doing to help your community on May 5th and show others how to give together even when we’re apart. Then share your photos online using the hashtag #GivingTuesdayNow.
Ontario Premier Doug Ford
COVID-19: Provincial Government
Ontario Premier Doug Ford provides daily updates to Ontarians on measures the provincial government is taking to respond to the COVID-19 crisis. Some recent highlights include:
To learn more about Ontario's response to COVID-19, visit
Prime Minister Justin Trudeau
COVID-19: Federal Government
The Government of Canada is taking immediate, significant and decisive action to support Canadians and businesses facing hardship as a result of the global COVID-19 outbreak. Some recent updates include:
To learn more about financial relief programs available to Canadians, visit
Copyright © 2020 City of Niagara Falls, All rights reserved.

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