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Reopening the Ontario Economy - Resources for Niagara Businesses

Ontario Unveils Guiding Principles to Reopen the Province

A Framework for Reopening our Province

Premier and Ministers Commit to New Phased Approach for a Safe Restart and Recovery

Office of the Premier

TORONTO — The Ontario government released A Framework for Reopening our Province, which outlines the criteria Ontario's Chief Medical Officer of Health and health experts will use to advise the government on the loosening of emergency measures, as well as guiding principles for the safe, gradual reopening of businesses, services and public spaces. The framework also provides details of an outreach strategy, led by the Ontario Jobs and Recovery Committee, to help inform the restart of the provincial economy.

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Ontario Further Eases Restrictions on Retail Stores and Essential Construction During COVID-19

Curbside Pickup

Retailers to follow Health and Safety Guidelines

TORONTO ― The Ontario government is allowing all retail stores with a street entrance to provide curbside pickup and delivery, as well as in-store payment and purchases at garden centres, nurseries, hardware stores and safety supply stores. The business owners should review the health and safety guidelines developed by the province and its health and safety association partners.

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City of Niagara Falls Payment Relief Measures 

Niagara Falls City Hall
At the March 20, 2020 Emergency Meeting of Council, the following payment relief measures were approved to support residents and business affected by the COVID-19 pandemic as follows:
  • Waiving penalty charges for current year (i.e. amounts billed in 2020) taxes, water bills and accounts receivable balances until June 30th
  • No penalties for taxpayers/ratepayers for withdrawing from Pre-Authorized Payments until June 30th
  • No NSF charges for payments that are returned until June 30th
  • No disconnection of water services to June 30th
These measures can be revisited prior to June 30th to determine whether further measures are required.
Payments may continue to be made as follows:
  • Online or telephone banking with your financial institution by using either the water account number or property tax roll number.
  • Sign up here for Pre-Authorized Payment for Water Bills and Pre-Authorized Payment for Taxes.
  • Parking tickets may be paid through
  • A drop box is also available outside City Hall on the Erie Avenue side of the building (please do not deposit cash into the drop box). City Hall is located at 4310 Queen St. There is also another drop box at the front door of City Hall facing Queen Street.
The City of Niagara Falls is committed to ensuring that no one is disconnected for non-payment during this uncertain time and we are suspending any disconnections, effective immediately. We are most certainly putting our customers first and are working with them by arranging flexible payment arrangements, including the Arrears Payment Plan in order to allow customers more time to pay outstanding balances on their account, Equal Payment Plans or Pre-authorized Payment Plans. Please reach out to us to discuss payment options.
Frequently Asked Questions

Resources to prevent COVID-19 in the workplace

Find sector-specific guidelines and posters to help protect workers, customers and the general public from coronavirus (COVID-19) in Ontario.

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Health and Safety Association Guidance Documents for Workplaces During the COVID-19 Outbreak

The Ontario government works closely with four provincial health and safety associations (HSAs) to help set, communicate and enforce the Occupational Health and Safety Act.

In partnership with the Ministry of Labour, Training and Skills Development, the HSAs have released a series of more than 60 technical sector guidance documents to further support employers and employees in remaining safe in the workplace during the COVID-19 outbreak.

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Cushman and Wakefield - RECOVERY READINESS

Cushman & Wakefield leads the development of best practices, products and partnerships to prepare clients for post-COVID-19 recovery and the eventual return to the workplace.

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COVID-19 Government Support Programs

Please find all available government support programs for business as of May 01, 2020

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Resources for Tourism Related Businesses 

For operators looking for information on how to prepare to safely reopen their operations in the coming weeks, the Canadian Centre for Occupational Health and Safety has a series of bilingual guidelines available to businesses regarding COVID-19


Niagara Falls Buy Local Business Directory 

Let locals know you are open for business.


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Copyright © 2019 Corporation of the City of Niagara Falls, All rights reserved.

Our mailing address is:
City of Niagara Falls
Business Development Department
4310 Queen Street
P.O. Box 1023
Niagara Falls, Ontario
L2E 6X5

Serge Felicetti - 905.356.7521 Ext. 5102
Wendy Canavan - 905.356.7521 Ext. 5002
Angela Davidson - 905.356.7521 Ext. 5001

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