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City of Niagara Falls: COVID-19 July Update
COVID-19 Updates & Reminders
COVID-19 Updates to Services
City Hall and the Gale Centre have re-opened by appointment/booking only. The Niagara Falls History Museum has opened with a new schedule and the Niagara Falls Farmers' Market is open every Saturday morning at its new, temporary location. As part of our ongoing efforts to slow the spread of COVID-19, and in keeping with the Province of Ontario’s guidelines, all other City facilities including the MacBain Community Centre remain closed to the public until further notice.

FAQ on City Services during COVID-19
We encourage residents to visit our COVID-19 FAQ website, updated daily, providing detailed information on City services during this time. 

Follow us on Social Media
Residents are also encouraged to follow the City on Facebook, Twitter and Instagram, to stay up-to-date on City services during COVID-19.

Two young girls sit by the pool on a sunny day.
Pools Open City-Wide
All five municipal pools are open daily from 12 noon to 6 p.m. Safety precautions include mandatory COVID-19 screening, rigorous sanitation practices, and limited capacity. Washrooms will be available, but access to change rooms and showers will be restricted. Please come dressed to swim.
A young boy plays at the MacBain Centre splash pad.
Splash Pads Open City-Wide
All seven splash pads are open daily from 9 a.m. to 5 p.m. Safety precautions include mandatory COVID-19 screening, rigorous sanitation practices, and limited capacity. We ask that you limit your playtime to 20 minutes when others are waiting.
A man swims laps in a clear blue pool.
Adult Swim Reservations
Adult lane swim is available daily in 30-minute blocks between 12 noon and 1 p.m. at four of our municipal pools. Older Adult Swim (no lanes) at Buck Hinsperger Pool is also available. Reservations should be made by 5 p.m. the day before. Additional information and contact details are posted at
Sports Fields Open for Team Training
Outdoor team sports may resume use of fields for training purposes only and with no scrimmages or games. Physical distancing measures of 2-metre separation must be adhered to at all times, when using the fields. Access to the fields for organized sports will be allowed by permit only.
Summer of the Patio featuring Centre Street
Discover New Patios in Niagara Falls This Summer!
Niagara Falls' Summer of the Patio provides a list of establishments offering patios for you to enjoy safely this summer. Visit a favourite spot or discover somewhere new! There’s something for everyone.
More regions move to Stage 3 on Friday, July 24. Continue to follow public health advice. An open business. A couple standing 2m apart. A path to the future! Source: Ontario Government
Niagara Falls Enters Stage 3!
Starting Friday, July 24th, nearly all businesses and public spaces will be permitted to re-open in Niagara Falls, as long as they follow the public health advice and workplace safety guidance necessary to keep everyone safe. Gathering sizes have also increased for indoor and outdoor events, as long as physical distancing measures remain in place. Ontario's Chief Medical Officer of Health and public health experts will continue to closely monitor the evolving situation to advise if public health restrictions can be further loosened, or if they need to be tightened or reapplied. Learn more at
Watch! A tour of new COVID-19 safety features at City Hall
City Hall Re-Opens By Appointment Only for Select Services
As of Wednesday, July 15, 2020, the City of Niagara Falls began offering access to select services by appointment only at City Hall, Monday through Friday between the hours of 8:30 a.m. and 4:30 p.m.  In anticipation of reopening, the municipality has been putting plans in place to welcome the public safely back into City facilities. Learn more at
See what's new at the Niagara Falls Farmers' Market!
Niagara Falls Farmers' Market: Open Saturdays!
Have you been to our new temporary location at the MacBain Centre yet? We've put new physical distancing and other health & safety measures in place to help keep everyone safe. We're open every Saturday, rain or shine, from 7 a.m. to 1 p.m.

Follow us on Facebook and Instagram for regular updates, vendor news and more!
Be prepared for your first trip back to the Gale Centre!
Gale Centre: Open for Pre-Bookings!
We’ve been busy enhancing our cleaning protocols and implementing distancing measures throughout the arena. We’re ready to welcome you back, safely.

A few reminders:
•  Come ready to skate–change rooms/showers are closed.
•  Maintain distance of at least 2 metres (1 hockey stick) from others.
•  Be aware of signage - directional arrows and controlled entry/exits are in place.
•  Indoor walking track remains closed.

For ice rental information, visit
General Waldo is excited that the Niagara Falls History Museum is reopening.
Niagara Falls History Museum: Now Open!
It’s time to reopen the doors of Niagara Falls History Museum! The new hours of operation will be Tuesdays through Saturdays from 10 a.m. to 4 p.m. Plan your first trip back at

For more updates from General Waldo, follow us on Facebook, Instagram and YouTube.
Ontario Premier Doug Ford
COVID-19: Provincial Government
Ontario Premier Doug Ford provides daily updates to Ontarians on measures the provincial government is taking to respond to the COVID-19 crisis. Some recent highlights include:
To learn more about Ontario's response to COVID-19, visit
Prime Minister Justin Trudeau
COVID-19: Federal Government
The Government of Canada is taking immediate, significant and decisive action to support Canadians and businesses facing hardship as a result of the global COVID-19 outbreak. Some recent updates include:
To learn more about financial relief programs available to Canadians, visit
Map of Canada, highlighting Ontario. Infrastructure Investments in Niagara Region. 31 Transit project, 6 communities, over $31.7 million. Source: Infrastructure Canada.
Infrastructure Canada Investments: Transit
The Federal and Provincial Government announced funding for 31 public transit projects in the Niagara Region. In Niagara Falls, the construction of a multi-modal hub on Bridge Street will increase access to local transit and transportation alternatives for residents using the GO regional transit system and help keep pedestrians safe in a traffic-centric location. Learn more at
Map of Canada, highlighting Ontario. Infrastructure Investments in Southern Ontario: 4 projects, 4 communities, over $9.9 million. Source: Infrastructure Canada.
Infrastructure Canada Investments: Roads
The Federal and Provincial Government announced funding for four roads and bridges projects in Southern Ontario, including Niagara Falls. The funding will support the reconstruction of parts of Drummond Road, Portage Road and Gallinger St. Learn more at
Niagara Falls Transit passenger wearing a face mask, poses in front of a bus. The way to go! We're planning ahead to keep you safe on Niagara Falls Transit, WEGO and Chair-A-Van.
Transit Update: New Health & Safety Measures

We have increased bus capacity limits and service levels, resumed front-door boarding and have started collecting fares again. To keep you safe, our new health and safety measures were developed in close consultation with Niagara Region Public Health and are in line with provincial and federal guidelines. Learn more at
Pop-Up Store Morrison/Dorchester Transit Hub 7190 Morrison Street (beside Dollarama) July 29th to July 31st 8:30 a.m. to 4:30 p.m.
Transit Pop-Up Store Returns July 29-31
Morrison-Dorchester Transit Hub, 7190 Morrison St
8:30 a.m. to 4:30 p.m. 
Passes for Niagara Falls and Regional Transit will be available. UPasses have expired and post-secondary students should purchase adult passes. We accept Interac, VISA or Mastercard only (no cash).
A young woman with a megaphone on a City street.
Virtual Youth Forum: Survey
The Mayor's Youth Advisory Committee (MYAC) is calling on all Niagara Region High School students to help determine how the Niagara community can help students move forward, especially as COVID-19 impacts opportunities for Niagara’ s youth. Please take a moment to take part.
alarm clock with post-it note "tax time!"
Tax Installment Due July 31st
Residential, Pipeline, Farmland & Managed Forest
Final tax bills were issued on July 10, 2020. Final deadlines are July 31 and October 30. Penalty charges continue to be waived for the current year and NSF charges for payments returned will be waived until September 30th. Disconnection of water services will resume August 1st.
A happy senior gentleman. "August 1st applications open for senior rebates." ""
Property Tax & Water Credit
Up to $140 is available to eligible seniors. Applications will be available August 1st from the Finance Department. Applications close October 31st.
Revenue Canada mails letters of change regarding your Guaranteed Income Supplement in July, which will expedite your rebate.
A diverse group of athletes model Niagara 2021 t-shirts and hoodies. "BOGO Flash Sale all month of July"
Niagara 2021 UPDATE
In case you missed it, we’ve had a HUGE sale going on all of July.  All Niagara 2021 apparel is buy one, get on free! From t-shirts, to long sleeves, to hoodies and sweats, we have something for everyone. But hurry…. You only have until July 31 to take advantage of this amazing sale. #Niagara2021
Arts & Culture Wall of Fame Nominations
Submit your nominations by Thursday, July 30th at 4 p.m. for the 2020 City of Niagara Falls Arts & Culture Wall of Fame. Remember to include a photograph of the nominee. More information and nomination forms are available at
"Niagara Falls Art Show & Competition. Aug 2020. Register now!"
2020 Niagara Falls Art Show & Competition
Call to Artists: Register by Monday, July 27!
The City of Niagara Falls Annual Art Show & Competition will take place in an online gallery during the month of August. The exhibit will also be included in the 2020 Niagara Falls Night of Art (September 17).
Niagara Falls Public Library logo
Niagara Falls Public Library Digital Programming
While we have all been staying home to #crushthecurve the amazing library staff have been providing lots of free services and opportunities for the community. Make sure to follow them on Facebook and check out their website to experience all that they have to offer.
Photo of Niagara Falls History Museum. "Indoor Cooling Stations. Open 11 a.m. to 3 p.m. during heat alerts"
Cooling Stations
When Environment Canada issues a high heat alert, the City activates emergency indoor cooling stations at select municipal facilities and provides free trips via Niagara Falls Transit to bus stops nearby. Outdoor cooling centres also provide shelter and relief from the heat, including City parks, trails, pools and splash pads. Learn more at
Logo: NR Public Health with a 2+LGBTQ rainbow stripe background
Niagara Region Public Health
Residents are encouraged to visit Niagara Region Public Health's website for the most up-to-date COVID-19 information and more, like the interactive, local COVID-19 statistics dashboard. What do the numbers mean? Acting Medical Officer of Health, Dr. Hirji, explains how to use and understand the dashboard in this video
Copyright © 2020 City of Niagara Falls, All rights reserved.

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