Hi there, 

The market downturn is top of mind for execs.

How are software buyers responding? 

Here are 5 learnings from Yardstiq interviews on what it takes to improve retention.

But first…

Come and talk to me

We're experimenting with conversational AI to help software buyers make decisions.

Basically, you ask it a question about software, and it’ll answer you. It’s all done by training the AI with Yardstiq transcripts.

Here is an example where someone is asking the AI about Retool, a low-code software tool. 

Turn your sound on to hear the conversation.  

The future is going to be a crazy place.

And now on to the renewals.

1. Customer success is crucial to renewals

2. Contract flexibility is increasingly key

3. Competitive pricing is a recurrent theme

4. For some buyers, the vendor’s risk profile is an important consideration

5. Rock-solid renewals feature a sticky experience and continued product innovation

Take on me

Looking for the right vendor to manage a global workforce? 

We spoke with current customers of Deel, Papaya Global, Remote, and more to determine the key questions you should be asking during your evaluation.

Download the buyer’s guide here. 

I love you.

Anand

@asanwal

P.S. With Yardstiq integrated with CB Insights, you have quantitative and qualitative technology company information all in one spot.

Below is an excerpt from a conversation about Forter, a fraud prevention technology for retailers, which competes with Signifyd and Riskified. 

1. At the top of Forter’s profile, CB Insights + Yardstiq clients can toggle between tabs to see Forter’s funding history, CBI research on the company, its proprietary vendor-submitted data (Analyst Briefing), competitor data, and more. 

2. At the beginning of the transcript itself, you can see customer details including purchase amount, title, and role before diving into the underlying transcript.