Dear <<First Name>>,
You may or may not have recently been a target of a suspicious email that appeared to have come from email@example.com. I understand that it may have contained offensive content so please accept my most sincere apologies! Please be assured that these emails did NOT come from anyone at my office.
In an attempt to put a halt to further fake emails, we have deleted the hacked account from our mail server and ASK YOU to delete the following email address from your saved address list: firstname.lastname@example.org. You can still reach our office via email at: email@example.com
I also urge everyone not to open or click on any links if you receive ANY email that appears suspicious. If you are unsure, please feel free to call the office for confirmation.
Once again, please accept my apologies for this interruption in our usually smooth method of contact with you. We are taking every precaution to prevent any further problems. We THANK YOU for your understanding.
As always, if you have any further concerns, please let us know.