Help us unravel the truth behind Deliveroo’s pay promises

Deliveroo has been one of the success stories of the pandemic, doubling its workforce in 2020 and expanding to several new cities. But while the company has told the press its riders earn above the minimum wage, many riders say they are struggling to get by and do not know how their pay is determined.

As the company prepares to list on the London Stock Exchange this spring, we are calling on you to help us crowdsource Deliveroo rider pay data across the UK.

This will be the first time that data on gig economy pay will be produced in the UK that is independent of the companies themselves. The investigation will use a unique tool developed by the Independent Workers of Great Britain (IWGB) union, which allows Deliveroo riders to upload their invoices into a secure anonymised system.  

We're particularly invested in this investigation as it was pitched by two delivery workers and a journalist as part of our Is Work Working? public call-out.

Join us  
We need your help to ensure that as many riders as possible throughout the country participate in this crowdsourcing exercise. This way we will not only be able to determine what Deliveroo really pays people, but also how this varies in different cities and potentially lift a lid on how its algorithm works. Here is a link to the online tool where riders can upload their invoices. We welcome data from anywhere in the UK, but we will be focussing on the following cities, and sharing that data back with all of you.
  • London
  • York
  • Nottingham
  • Lincoln
  • Exeter
  • Edinburgh 
  • Birmingham
  • Manchester
  • Sheffield
  • Cardiff
  • Newcastle

Here's how you can dig further:

If you are a reporter in a local outlet:

  • Put a call out asking riders in your local area to upload their invoices here
  • Interview riders in your local area and publish stories with us under embargo
  • Share findings with the network

If you are a a non-journalist member of the network:

  • Ask riders in your local area to upload their invoices here
  • Find riders that would like to be interviewed by one of the journalists in our network
  • Help share the findings and stories when they are published

We have national partners on board for this investigation, so if you are a freelance journalist, you can be involved if you have a commission or plan to pitch to a local paper or radio.

Sign up 

We are keen to make this a collaborative investigation. We will invite everyone involved into a Slack channel (an online, network platform — it’s simple to use!). We’ll be holding an initial meeting on Slack on 4 March at 1pm. From there we will use the channel to share ideas, give feedback on what we are finding and support each other’s work. We'll provide you with all the data we have and a Reporting Recipe document full of quotes and context, for those planning to write up their story for publication. 

➡ If you’re interested, just fill in a quick form here - and we’ll let you know what comes next.

Join our other projects too

Here are projects we're working on at the moment. We hope you sign up for what you're interested in and collaborate with us.

Help us diagnose the causes of the UK's health gap.
Join our *new* project to investigate health inequalities across the UK, here.

What goes on behind closed doors at our councils?
Help make our councils more open by signing up to our council transparency project, here.  

In case you missed it... 

Read our latest investigation into Amazon where we found that the company has taken on thousands of agency workers into its warehouses on zero-hours contracts, treating employees “like disposable labour” in areas where it has become one of the only jobs in town. Check out our next bulletin where we go behind the scenes of this investigation and highlight the local and national coverage and ongoing impact.

Get in touch

Know about something we should dig into? Get in touch!

PGP: Public key here
Twitter: @bureaulocal 
Slack: #newsroom 

The Bureau Local team

About us

The Bureau Local has been set up by the Bureau of Investigative Journalism and is a people-powered network setting the news agenda and sparking change, from the ground up. 

We're made up of reporters, data experts, community activists, open data champions and more, who are passionate about local journalism and the role it should play in holding power to account.

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