Deliveroo has been one of the success stories of the pandemic, doubling its workforce in 2020 and expanding to several new cities. But while the company has told the press its riders earn above the minimum wage, many riders say they are struggling to get by and do not know how their pay is determined.
As the company prepares to list on the London Stock Exchange this spring, we are calling on you to help us crowdsource Deliveroo rider pay data across the UK.
This will be the first time that data on gig economy pay will be produced in the UK that is independent of the companies themselves. The investigation will use a unique tool developed by the Independent Workers of Great Britain (IWGB) union, which allows Deliveroo riders to upload their invoices into a secure anonymised system.
We're particularly invested in this investigation as it was pitched by two delivery workers and a journalist as part of our Is Work Working? public call-out.
We need your help to ensure that as many riders as possible throughout the country participate in this crowdsourcing exercise. This way we will not only be able to determine what Deliveroo really pays people, but also how this varies in different cities and potentially lift a lid on how its algorithm works. Here is a link to the online tool where riders can upload their invoices. We welcome data from anywhere in the UK, but we will be focussing on the following cities, and sharing that data back with all of you.
Here's how you can dig further:
If you are a reporter in a local outlet:
- Put a call out asking riders in your local area to upload their invoices here
- Interview riders in your local area and publish stories with us under embargo
- Share findings with the network
If you are a a non-journalist member of the network:
- Ask riders in your local area to upload their invoices here
- Find riders that would like to be interviewed by one of the journalists in our network
- Help share the findings and stories when they are published
We have national partners on board for this investigation, so if you are a freelance journalist, you can be involved if you have a commission or plan to pitch to a local paper or radio.
We are keen to make this a collaborative investigation. We will invite everyone involved into a Slack channel (an online, network platform — it’s simple to use!). We’ll be holding an initial meeting on Slack on 4 March at 1pm. From there we will use the channel to share ideas, give feedback on what we are finding and support each other’s work. We'll provide you with all the data we have and a Reporting Recipe document full of quotes and context, for those planning to write up their story for publication.
➡ If you’re interested, just fill in a quick form here - and we’ll let you know what comes next.