Volume #98
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Book Review: Socialnomics – How Social Media Transforms the Way We Live and Do Business
Books written about social media tend to become dated as soon as they go to print. I got my hands on the a version of this book that was published in 2009. It felt like I was reading a history book since this field changes so quickly! Luckily, there has been a revised version published in 2012, so I recommend you pick up that copy.

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3 Reasons Any Company Can Benefit from Social Customer Service
Nowadays customers are completely empowered. They have the power to shape a company’s products, service, etc. completely. Social agents have to be on the frontline ready to connect from any place at any time with a company’s demanding customers.
Let’s take a closer look at why any company can benefit from social customer service:
- Instant Feedback
- Bigger Brand Affinity
- Even Better Customer Relationships
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How to Drive More Facebook Traffic to Your Website in 5 Easy Steps
Who wouldn't want to drive more traffic to their website from their Facebook? Use these 5 steps to get more Facebook traffic to your website:
- Make sure you have a steady stream of shareable content on your website
- Make it easy to share your content to Facebook on your website
- Optimize your Facebook posts
- Optimize other places on Facebook to add links to your website
- Advertise
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Suzanne Hull
“Get It Done Girl”
Contemporary Business Solutions
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