Hello NCHIMA Members!
The NCHIMA delegates attended the annual House of Delegates (HOD) meeting in Los Angeles, California on Sunday, October 8, 2017. The meeting had representation from 52 Component State Associations (CSA) of AHIMA. The topics of discussion this year centered on business process outsourcing, consumer engagement, HIM reimagined, professional development and leadership, and the future of the House of Delegates. Amanda Summers and I wrote the document used in the professional development and leadership discussion. I facilitated both breakout sessions on that topic with representatives from each CSA. The topic was well received by all who attended the sessions that I facilitated. AHIMA highlighted the topic of professional development and leadership in the AHIMA Today paper during convention and the article lists NCHIMA as forerunners on this topic due to our work with the NCHIMA Leadership Series. NCHIMA is leading the way!
One of the topics that concerned CSA leaders was how do we help HIM professionals reach higher levels of leadership? We discussed providing leadership training, advocating for our profession, and changing the typical C-Suite role of Chief Information Officer (CIO) to Chief Health Information Officer/Chief Data Officer and designating the information technology leader as Chief Technology Officer (CTO). The C-Suite name changes help clearly define roles and create a place for HIM professionals at the top of their ladder a way to move up. One of the leaders in the meeting was a VP and was currently stalling at the top rung of her organization. She plans to go back to her organization and make a case for her place in the C-Suite. This helps HIM leaders be at the top level of leadership so that they can advocate for our professionals and ownership of HIM domains within healthcare.
Positional leadership is only part of the issue. We also need HIM professionals to advocate for our profession, to speak up in their organizations, and to explain who we are and what we do. In order to do that we need a place to start so we have asked AHIMA to help summarize elevator speeches and provide quick comparison statistics that we can pull out in a conversation. We will also be asking AHIMA to pull together C-Suite executives from hospitals, magazines in our area such as Becker’s Review and Modern Healthcare, and HIM professionals to have a discussion of issues in our field. This would also be a chance to explain who we are, what we do, and the value that we bring to their organizations. Another request of AHIMA would be to meet with the national groups of recruiters and HR professionals to explain our domain, how we fit in healthcare, and where our skills can be applied.
State associations, like NCHIMA, will need to provide leadership training for their members. This allows the training to be available for members who want to move forward in their career because not every employer provides leadership training and some only provide it to people already in leadership positions. NCHIMA will be working on a leadership mentoring program for those wanting to move in to higher levels of responsibility. The program will show progressive leadership responsibility within our non-profit association and management of volunteer members or projects if they are not able to get leadership experience through their employer. This will help show skills and abilities to their management through volunteer efforts with NCHIMA.
We will also be working on creating a Student Leadership Academy that provides training through NCHIMA for those members currently in school. This is an additional series of educational sessions that the student will pay a nominal fee to obtain (unless we find a sponsor) and it will provide a certificate of completion by the end of the program. This is something tangible that the student will be able to show a potential employer to say that they have training in the soft skills needed to move in to advanced levels of responsibility such as presentation skills, time management, and communication etiquette. This is like a finishing school for students who would like to participate that provides extra polish to their already illustrious student career.
NCHIMA won three AHIMA Race Awards for Coding Excellence!!
The 2017 Roundtable Achievement in Coding Excellence (RACE) Awards, honoring excellent coding roundtable coordinators, coding roundtable teams, and component state association supporters have been announced and NCHIMA placed in each category again this year. The Coding Roundtables are designed to provide high-quality coding education within HIM state organizations.
AHIMA CSA Recognition for Coding Leadership
AHIMA CSA Team Recognition for Coding Roundtable Activities
- First place: Oklahoma Health Information Management Association
- Second place: North Carolina Health Information Management Association
AHIMA CSA Recognition for Advancing Coding Knowledge through CodeWrite
- First place: North Carolina Health Information Management Association
- Second place: Oklahoma Health Information Management Association
Sarah Shaver Laird, RHIA, CCS wins the AHIMA Triumph Award for Innovation!!
- First place: Sharon Easterling, MHA, RHIA, CCS, CDIP, CPHM – North Carolina
- Second place: Suzanne Drake, RHIT, CCS – Virginia
Sarah’s idea for Remote Coding Internships removes the geographical barriers in offering coding instruction to students in educational programs. Her vision for this process helped develop a way to take real-life coding scenarios to students with in-person instruction without being confined by the four walls of a hospital. Sarah was told that it could not be done through a specific EHR platform due to security concerns and that providing students this chance to truly experience the day-to-day tasks of a coder would not work for two-year programs. She persisted and rolled this program out to three CAHIIM accredited associate programs in North Carolina with great success! She plans to roll this program out to the other schools in North Carolina, the planning will begin in the Fall of 2017. Thirty students participated in the program and we received 18 valid surveys in response to the program with stellar ratings from the students and instructors.
I could not be prouder of NCHIMA, our members, and our volunteers for the absolutely excellent job they do every single day. I received so many complements for the accomplishments described above and for the excellent volunteers that work with AHIMA from our state. I am just so honored to be the CSA President of NCHIMA this year. Thank you for letting me lead and brag about all of you every single chance I get to anyone who will listen! You impress me and blow me away every single day with your hard work, passion, caring hearts, and drive for success. We are trendsetters in our field, we are an association to watch, emulate, and turn to when others are not sure how to proceed. Keep moving onward, upward, and forward to even greater heights of success.
Pamela J. Lail, MHA, RHIA, CHDA, CPHI, PMP, FAHIMA
NCHIMA President 2017-2018
“A leader is one who knows the way, goes the way, and shows the way.”—John Maxwell
Be a leader,step up and be heard in your organization! If you know the way then others will follow.
NCHIMA - GHIMA Newsletter
Health Data Analytics: Much Potential, but Investment is Critical!
The adoption and use of technology in healthcare is rapidly impacting the way patient care is approached. Technology is largely impacting patient care because of the opportunity to collect data and track performance on most anything happening within healthcare organizations. As more and more data are collected, there is an opportunity to better understand the health of populations and how to approach individual care—we are moving from a system where we can describe what happened to patient to the ability to prescribe what will happen based upon individual patient characteristics. However, to achieve a better understanding, organizations need to overcome the challenges related with analyzing healthcare data including access to the data, a limited workforce that has analytics expertise, access to analytical software, security and privacy issues, among others.
Currently, the health information management (HIM) workforce is facing a skills gap related to health informatics and data analytics (Sandefer, et al., 2014). Specifically, training is needed in areas such as databases, data preparation, basic statistics, data mining, data visualization, and business intelligence for employees that play a critical role in the information-rich work environment. While mentoring, cross-functional team-based training, and self-studies are beneficial training approaches to help employees develop analytical skills, the greatest value comes from real hands-on experience with healthcare data. Fortunately, AHIMA Component State Associations (CSAs) including GAHIMA and NCHIMA are approaching this challenge by organizing workshops to educate HIM professionals on data analytics by getting hands-on with real healthcare data. The idea is to support the professional development of the HIM workforce to ensure individuals have the competencies to analyze big data to help better understand the health of populations, reduce cost, offer more efficient care, and evaluate organizational effectiveness.
Although healthcare organizations face many challenges to adopting data analytics, workforce training will help support the goal to make better use of healthcare data. Research shows that organizations prefer to train their existing workforce to meet their data analytics needs (AMA, 2013). In other professions, organizations that invest in training are shown to have higher employee satisfaction and better retention (Han, et al., 2014). Therefore, healthcare organizations that support professional development through data analytics training will likely see improvements in employee satisfaction while also offering opportunities for skill acquisition and career advancement.
Ultimately, the adoption of technology is requiring healthcare organizations to advance the institutions use of data by exploring data analytics solutions. To develop a workforce that is prepared to meet these demands will require an invest in training. Fortunately, GAHIMA and NCHIMA are prepared to support healthcare organizations by offering training in the form of data analytics workshops. Find information about these workshops and register by visiting this link:
NCHIMA Healthcare Data Analytics Workshop
December 5, 2017
8:00 am - 4:00 pm EST
American Management Association (AMA) (2013). Conquering Big Data: Building Analytical Skills in Your Organization. American Management Association Press
Han, K., Trinkoff, A. M., Storr, C. L., Lerner, N., Johantgen, M., & Gartrell, K. (2014). Associations between state regulations, training length, perceived quality and job satisfaction among certified nursing assistants: Cross-sectional secondary data analysis. International journal of nursing studies, 51(8), 1135-1141.
Sandefer, R., DeAlmeida, D.R., Dougherty, M., Mancilla, D., Marc, D. (2014). Keeping Current in the Electronic Era: Data Age Transforming HIM’s Mandatory Workforce Competencies Journal of AHIMA 85(11), 38-44.
House of Delegates Update - Treasurer
Joe Naretto, MHA, RHIA
I had the privilege of participating in my first AHIMA House of Delegates meeting this year – I was excited to represent NCHIMA and have a voice at the national level as we work to drive our field forward.
During the House meeting, the delegates were assigned to several breakout sessions to discuss hot topics within HIM, and make proposals about how AHIMA should move forward on those issues.
My primary assignment was surrounding Business Process Outsourcing and offshoring labor overseas. The owner of this session authored a document outlining his concerns – mainly that offshore coding and transcription is of much lower quality than work done domestically – and that AHIMA should position itself to lobby, support, and justify a ban on such activities. There was a spirited debate amongst the delegates that participated in this session, but ultimately, we came up with the following action items:
Participating in these discussions was very insightful and was a great experience. The ability to discuss this with other delegates from across the country was a great learning opportunity, as well as great networking with fellow HIM professionals.
- Independent accuracy studies/case studies (with appropriate methodology) should be done to evaluate the claims that offshoring is of lower quality than domestic efforts.The study should measure quality, productivity, accuracy, and privacy and security risks.
- The survey should also evaluate any rework that occurs as a result of offshored labor.
- A legal review should be done to understand the CMS statutory authority and its potential ability to prohibit offshoring of Medicare and Medicaid claims
- AHIMA should develop best practices to ensure quality, privacy and security risks/parameters are included in contracts with vendors that provide services, whether they are offshore or domestic
- AHIMA should work to provide resources that enable membership to better educate broader audiences, including the C-suite, on the importance of addressing quality, privacy and security risks with outsource vendors.
- AHIMA should engage with other associations to develop multi-stakeholder strategy to address concerns around outsourcing and offshoring
- AHIMA should consider federal advocacy around offshoring labor in healthcare
- AHIMA should develop a model vendor contract and business associate agreement template that should be used when an organization is looking to outsource/offshore part of their business.
I look forward to continuing this discussion with my colleagues across North Carolina!
House of Delegates Update - Strategic Planning Delegate
Kris McCall, MHA, RHIA, CHPS
This year’s AHIMA House of Delegates meeting was held on Sunday, October 8th, 2017 in conjunction with the 89th AHIMA Convention and Exhibit in Los Angeles, CA. Los Angeles was wonderful to visit this time of year, the weather was enjoyable and the meeting location was top notch. It was in a prime location close to the Staples Center and within L.A. Live which houses some of Los Angeles top attractions. I enjoyed my time in LA, a great combination of learning, networking, and fun! The 2018 AHIMA Convention and Exhibit will be in Miami so make plans now to attend.
A prominent part of the agenda for House of Delegates included participation in breakout sessions; there were a total of five different breakout sessions that we split between all delegates. I attended sessions on HIM Reimagined and Business Process Outsourcing. There were lots of discussion and dialogue throughout the sessions, to help us prepare for the sessions we reviewed SBARs that provided details about each topic so we were better prepared to fully participate in dialogue.
HIM Reimagined - Objectives for this session included ensuring understanding of new education competencies and identify emerging areas for growth of HIM professionals. After review and group discussions the following recommendations were proposed:
If you would like more information about HIM Reimagined there is a lot of information on AHIMA.org including a whitepaper that will provide more in depth details.
- HIM Awareness - Marketing Campaign that would provide communication to both current HIM students and professionals as well as the market place. Information would include defining who we are, what we do, and the various ways we provide value to the healthcare industry.
- Pathways for advancement - AHIMA provide pathways to advance in the least amount of time with the lowest costs
- Data - AHIMA should provide data to demonstrate HIM market value and provide tools for HIM professionals to calculate HIM’s value within organizations/workplace.
Business Process Outsourcing - Objectives for this session included reviewing survey results on outsourcing and investigate reality of a next step. During this session there was a lot of idea sharing and polling to better understand the current state of quality for those using outsourcing that were in attendance. The following recommendations were proposed:
The above recommendations will be reviewed further prior to any next actions being taken. They will be reviewed by AHIMA Board of Directors for prioritization and follow up actions in alignment with AHIMA strategic plan.
- Survey to evaluate rework that may be occurring to address quality, privacy/security risks that are not addressed when offshoring
- Review CMS statutory authority to prohibit offshoring of Medicare and Medicaid claims
- Develop best practices for AHIMA members to ensure quality parameters and privacy & security risks are included in contracts with vendors that offshore/outsource.
- Educate broader audiences including c-suite on importance of addressing quality, privacy & security risks whether in US or overseas. Education should include development of a practice brief to be disseminated to AHIMA members.
- Raise public awareness around offshoring
AHIMA House of Delegates Meeting: October 2017
As the NCHIMA president elect one of the duties is to serve on the House of Delegates. AHIMA is one of the few associations that give their members the privilege of having a voice through the House of Delegates.
As President-Elect this was my first delegate meeting and I was excited and afraid. I did not know what to expect and I questioned if I were the one for the job. Those fears were quickly put to rest by our President and Executive Director who encouraged me every step of the way!
As a Delegate my assignment was to attend and participate in the House of Delegate breakout sessions on: Consumer Engagement and The Future of the House.
The first breakout that I attended was Consumer Engagement: Our task was to identify opportunities of how to engage consumers in their healthcare and how we can as HIM professionals’ increase the consumer engagement.
As HIM professionals we are aware that the patient involvement in their health care is a necessary component of improving the quality of healthcare. One hot topic was the patient portal. It appears that we are all experiencing the same problem and that is “how do we get the patient to be engage in their portal.” One way we discussed was making patient portal easy to access as well as making it a longitudinally portal where all data is stored i.e. hospital, physician office visit, home health visit etc. this portal should have all information store from any area of healthcare where the patient has received healthcare. Another area for discussion was how to keep the information safe as consumer become involved with their healthcare by using electronic devices (mobile devices, medical devices, etc.) there was much discussion about how to maintain the privacy and security of the information. Information governance will play an important role as we move forward into a new normal for maintaining how to keep information compliant to meet HIPAA.
Some thought for the future:
How is your organization going to engage the consumer?
How will training look for future needs of the consumer?
Some suggestions for improvement on engaging the consumer remember you can be created in how to engage the consumer.
The next session that I attended was the “Future of the House.”
- Engage in community activities as a participant to discuss their personalhealth record
- Develop a health information consumer tool kit
This breakout session was to discuss the relevance, apportionment, and communication of the House of Delegates (HoD)
Apportionment: Currently Component State Associations (CSA) can add a delegate for each 100 members. Some CSA are small and they are concern with how many delegates are to attend the HoD. Due to financial reason some of the CSA cannot afford to send 5 delegates. Each CSA is limit to 5 delegates regardless of the numbers. The group was able to bring to everyone attention AHIMA
By-laws governing the number of delegates the allowable number of delegates is five (5) however the CSA can determine the number of delegates that they will send.
Some delegates’ question the relevance of the HOD (this was a hot topic.) This was based on the fact that communication between AHIMA and the CSAs were often inconsistent and sometime non-existent.
Currently AHIMA have following teams to work with the CSAs:
Communication Method for Issues:
- House of Leadership Team which serves as a steering committee consisting of (1) delegate from each CSA. They insure effective HoD operations through alignment with strategy.House Leadership fosters the overall delegate experience and provides oversight of task force progression.
- Envisioning Collaborative Team serves as a “think tank” composed of delegates, subject matter experts, and industry leaders bringing forward a robust exchange of perspective, innovation, and ideas that inform strategy and enable solutions and sound decisions advancing the profession.
A delegate, a CSA, or a member may submit a SBAR (Situation, Background, Assessment, Recommendation) technique for communicating the issue to the House. A SBAR is an outline for planning and communicating concise information about a situation that needs consideration or action(s) taken after making the recommendation. This is the breakdown of the SBAR:
S: Situation: What is the reason for the communication?
B: Background: What led up the situation?
A: Assessment: what is happening now? What is your assessment of the situation
R: Recommendations: What will be present in 5-10 years
AHIMA Triage team:
HoD-Speaker of the House
AHIMA-President and AHIMA CEO
This team reviews the SBAR within weeks of receiving the SBAR. The Triage team may refer the SBAR issue to a practice council(s), CEE, Certification, an AHIMA department and/or the entire HoD and AHIMA will track with the House dashboard. The SBAR activities can be performed by one or multiple entities of the House. AHIMA communicate the findings to one of the following: the delegates at the House Leadership, Envisioning, an all delegate call, and/or at the HoD annual meeting. At this point delegates may provide recommendations of other activities to address the SBAR topic.
To help with the communication AHIM created a “dashboard” which will be an easy-to-use tool for delegates and members to be informed of the HoD activities.
I am encouraging all members to share your concerns with the board and they can submit a SBAR or their maybe a member on the Board that can address the issue.
In the HoD general session the “Future of the HoD” discussion continued and it concluded with AHIMA and HoD is to work closely together and keep the line of communication open.
As I stated at the beginning I was a little afraid, however, those fears are natural as we embrace change. “In order to grow and develop we must all learn to step out of our comfort zone.”
Remember NCHIMA is looking for a few good women or men and no experience is necessary.
Mary D. Gregory, RHIT, CCS, CDIP, CPC, CCS-P, CPC-I
House of Delegates Update
Legal and Advocacy Delegate
Tammy H. Downum, RHIA
The 71st meeting of AHIMA House of Delegates was held on Sunday, October 8th in sunny Los Angeles, CA. The weather was absolutely beautiful and the venue was phenomenal. Each of the five NCHIMA Delegates were assigned to attend two of the five break-out sessions provided during the morning and afternoon sessions. I participated in the following two sessions:
Consumer Engagement – the objectives of this session were to identify opportunities of how to engage consumers in their healthcare and to increase understanding of HIM professionals’ role in consumer engagement. After discussion, the following recommendations of how to improve consumer engagement were provided to AHIMA:
Future of the House of Delegates – Relevance, Apportionment, and Communication – the objective of this session was to share suggestions and insights on the direction of the House of Delegates. These sessions were very lively and it was evident that the majority of members felt that the House of Delegates is the voice of the CSA’s membership and should remain in effect. The following were recommendations provided:
- Include consumer engagement questions into hospital surveys.
- Form an AHIMA focus group to find out what consumers don’t know.
- Create an emerging role in HIM to provide education to consumers on various topics such as right to access policies, patient portal questions, Advance Directives, request for amendment process, etc. (this could potentially be a patient advocate role).
- Partner with ROI Specialists to perform on-site, real time intervention to educate patients on patient portal use (help them sign up and maneuver the portal).
- Prepare a tool-kit for CSA’s to use to promote consumer engagement activities.
- Provide more education regarding TeleHealth to providers and consumers.
- Incorporate a session during CSA’s annual meetings on consumer engagement.
- Clarification of by-laws
- More consistency and uniformity
- Board liaison role with HoD assistance from liaison
- Accountability of delegates
- Allow CSA’s to choose number of delegates to send of House of Delegates meeting
- Keep current apportionment to one delegate for every 100 members (not to exceed 5)
All of the above recommendations will be reviewed by the Speaker of the House who will decide where her focus will be directed in the upcoming year. These are only recommendations and not actions that will be taken until reviewed, discussed and accepted by the AHIMA Board of Directors.
- Needs to be consistent
- Provide a quarterly HoD newsletter (with items applicable to the HoD)
- Content of communication should be concise and transparent
The 89th AHIMA Convention and Exhibit was a huge success to inspire, innovate and lead the health information field into the future. There were many educational tracks to choose from such as CDI, Coding, HIT Standards, Information Governance, International, Payment Reform, Population Health, Workforce Development, Data Analytics, Informatics, Physician Practice, Post-Acute/Long Term Care, Privacy and Security, Revenue Cycle, Consumer Engagement, Innovation, Leadership, Quality Measures and a multitude of other events that would keep anyone busy throughout the entire day no matter your HIM role. The general sessions on Monday and Tuesday were informative and entertaining. Unfortunately, I was unable to attend the general session on Wednesday due to my flight schedule. One of the best things to do at these types of events is to network with others. I met new people and saw some old friends but one of my most memorable experiences was attending a LA Lakers game (against the Utah Jazz) with fellow NCHIMA members ……
Kris McCall – Delegate
Tammy Downum – Delegate
The 2018 AHIMA Convention and Exhibit will be held in Miami, FL on September 22nd – 27th. Make plans to attend!
1. What initially drew you to this particular profession?
As a patient because of spina bifida (myelomeningocele), I’ve always been interested in how all that patient information gets put into a patient’s file. In the 1990s, I took a home study course in medical transcription and received a certificate in 1999. In 2000, I got my first job as a medical transcriptionist with a local company and found it fascinating even though frustrating. Now, I’m more interested in the HIM aspect mostly because of patient privacy and security, especially with the EHR making it possible for patient files to be shared electronically. If I should add more on this, let me know.
2. What are your future plans? - Does it include further education or certifications in the Health Information Management (HIM) field?
Since earning the RHIT after the AAS in HIT, I’m learning that there are a few aspects I can get into. I’m interested in cancer registry, privacy & security, and clinical documentation improvement. I’m also thinking about going for the BS in HIM. So many areas I’d like to go into. I’m just not sure where to start.
3. How did you decide this field was a good fit for you?
I’m fascinated by all aspects of healthcare documentation and how that information gets shared and used. I’d like to be more of a part of that, especially keeping the information secure.
4. What advice would you present to those considering entering the HIM profession?
I’d advise them to be eager to continue learning because this field is always changing, and try not to be afraid of that change. I hope it’s okay to say this part, but I’d also advise not to depend too much on technology when looking at patient records. I’ve dealt with speech recognition for a while with transcription and know that the software doesn’t always put out what’s dictated. I’ve also looked at reports that have been transcribed by others who have basically let the software do all the work and have found those reports with lots of errors and some of them dangerous. If it’s not okay to say that, you can take that part out.
I’ve been a member of AHDI since 2007. In that organization, I’ve been to DC at least twice as an advocate to keep medical transcription as a viable part of healthcare documentation. I got to speak with all of my state reps and senators during those trips. I’ve also been to 2 of the annual conferences, which were fun and also gave CEUs that are even accepted by AHIMA. I’ve also been the Chair for the national Ethics Committee and I’m now a member of the Research & Development Team that writes, edits, and proofreads articles for the organization’s magazine, Plexus, in which I have written 3 articles. I’m also the Chair for the Advocacy Alliance Task Force since 2016 and have received their Advocate of the Year award in 2015. I was also part of a committee that worked with AHIMA on clinician documentation best practices, which finished up earlier this year.
Brenda Wynn, RHIT, CMT, AHDI-F
Quality Control Specialist/Fantasy Author
2016-2017 Chair of AHDI Advocacy Alliance Task Force
2015 AHDI Advocate of the Year Award recipient
FOOTPRINTS STUDENT SPOTLIGHT QUESTIONNAIRE
Student Name: Patricia Clayton
School/Program: Durham Technical Community College/ HIT program
Program Director: Jessica Vaughan, RHIA, MBA
Year Attending: 2016-2018
1. What initially drew you to this particular profession?
In my sophomore year of high school, I took an Allied Health course and we were given a career research paper assignment. I chose health information technician because it allows you to improve patient care without having direct patient contact, which can make me queasy. I was thrilled to know that there was a spot in the medical field that fit my personality and goals.
2. What are your future plans?
Working as a medical coder has been my dream for several years. Upon completion of Health Information Technology program at Durham Tech, I will sit for the RHIT exam. Afterwards, I plan to work as a medical coder.
-Does it include further education or certifications in the Health Information Management (HIM) field?
I am interested in obtaining my CCS.
3. How did you decide this field was a good fit for you?
This field allows me to be a detective as I review patient records. Searching through the record for completeness, accuracy, and compliance allows me to use my inner Sherlock. With over eight years of experience working with patient records in a hospital setting, I feel confident I will adapt well in this new field.
4. What advice would you present to those considering entering the HIM profession?
I would advise them to explore the AHIMA website to see various certifications available in this field and then see where each certificate can take you. There are so many options! I would also suggest that they learn patience and value integrity, as both of these qualities are needed to help you to grow and appreciate what we do.
5. How does your student membership affect you and your career goals?
Once I join AHIMA, I look forward to the attending local meetings and networking, having access to a wealth of information related to HIT.
Newly Credentialed Professionals
Esther Renee Edge Fowler
Lisa EckerCDIP Ophelia Moore
Maria Eileen Schaapveld
As always we want to thank our corporate sponsors!
Outreach Access and Fee Guidance
HIPAA ACCESS AND FEE GUIDANCE
The Office for Civil Rights (OCR) recently issued guidance regarding the individual’s right of access to his or her protected health information(PHI). This article clarifies how a covered entity may determine the fees it charges for copies of PHI to ensure that they are consistent with the requirements of the Privacy Rule.
Introduction to Data Analytics
Hello again, good readers. I am Elizabeth Baker, MS health informatics student, here to speak with you about data analytics.
November 4, 2017
Piedmont Region Meeting
November 8, 2017
Alamance Region Medical Center
Western Foothills Region Meeting
November 10, 2017