"Customers don't know what they want! They ask for X, but when you build it, they just change their mind and realize they actually want Y. It's really frustrating." 
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How to convince your stakeholders to follow your recommendation when...


Adriana Beal, Sr. Analyst, Product Manager, Coach

You finally did it. You figured out the real business problem your project is meant to solve, and identified a solution that is far superior than the originally proposed. Now you just need to get buy-in from the project sponsor so the delivery team can alter their plans and set out to build the higher-value solution you devised. But there is one problem: the project sponsor was deeply involved in identifying the original solution and nurturing it. It’s his baby… and if you say it needs to be overhauled, you are basically saying his baby is ugly. Now what? How do you make sure your news aren’t received as an insult, and dismissed with defensiveness by the decision-maker? 

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When Business Requirements Aren’t Good Enough

Adam Alami, Sr. Business Analyst

A simplistic interpretation of ‘requirements’ stipulates that it is “a promise to deliver the right outcome”. This is a very basic assumption but draws out the merit and intention of a carefully laid down user requirement. A promise to uphold and deliver the desired outcome is a true reflection of the intent and clarity while formulating effective requirements. The role of a business analyst is critical to ensure that the requirements identified and agreed upon are capable of attaining the desired outcome...

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A fool-proof method to drastically improve the quality of your solution requirements

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Adriana Beal, Sr. Analyst, Product Manager, Coach

"Customers don't know what they want! They ask for X, but when you build it, they just change their mind and realize they actually want Y. It's really frustrating."

Every time I hear this complaint from a business analyst, product manager, or IT manager, I have to refrain from starting a tirade that could be summarized in two bullet points...

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Snake Oil or Miracle Cure? Is Agile all it’s cracked up to be?

David Shaffer, Business Analysis, Reed Tech

The Agile Manifesto was born out of frustration by a group of developers who were fed up with how software was being developed. Software development is a learning experience and no one understands this better than those who are actually writing the code. Waterfall was a misguided concept that seems reasonable on the surface but does not work in reality. Since software development is a learning process it is impossible to think of every single requirement up front and have them signed in blood before starting development.

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Seven Steps to Mastering Business Analysis Learn Process Mapping Effective PM and BA Role Collaboration Learn Process Analysis

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Humor: Indiana Jones and the Temple of Requirements           Humor: Magic Touch with Business Requirements
Humor: Is this a Complex Business Process Flow OR ...?           Humor: Be Careful when you Switch to SCRUM!!!


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More Jobs


Apple Inc. has the following job opportunities in Cupertino, CA:

* Business Systems Analyst (REQ#9L7TVF) Des, dev & mng the infrstrctre for Oracle based apps for Supply Chain plang sys.

Refer to Req# & mail resume to Apple Inc., ATTN: L.J., 1 Infinite Loop 104-1GM, Cupertino, CA 95014. Apple is an EOE/AA m/f/disability/vets.

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