Should You Use Benchmarking?
Hey <<First Name>>,
I’m just back from a roadshow of workshops for TEC Canada members on the topic of Benchmarking. It was so fun! The audience’s questions taught me a lot about what leaders do and don't understand about benchmarking. Their responses to a self-assessment we distributed in advance demonstrated wide gaps when it comes to how companies are performing from a process perspective. I also confirmed that while the much tossed around word "benchmarking" means many things to many people, everybody's doing it. But some benchmarking practices are more effective than others...