HANDLING CONFLICT
How to keep your cool
This is a post from The MasterMinds blog. There is an audio there for you to experience the technique, so click on the link below to go to the blog and listen.
Sometimes, misunderstanding arises when we do not understand other people’s map of the world, or in other words, when we cannot put ourselves in their shoes. Each person reacts to the other, the situation escalates, emotions intensify, and the chance of reaching a mutually beneficial agreement disappears in a puff of smoke.
One of the most effective ways to solve conflicts is to be able to see the other person’s perspective. Many times, this is all that is needed to defuse tension, initiate a different mind-frame, and open the path to a solution to the conflict or argument.
Whether you’re preparing for a meeting, dealing with family members, selling, negotiating, coaching, or giving a presentation, the ability to consciously choose the perspective you want to have on the situation massively increases the likelihood of success. This is what in NLP we call ‘Perceptual Positions’, i.e. different perspective from which you perceive a situation or problem which involves several people.
In this short audio, I’ll take you through the 3 Perceptual Positions. Leave comments at the bottom of this page if you have any. Click on the little arrow below to start the audio player.
Listen to the audio exercise and experience Perceptual Position first hand. Click HERE to go to the blog post.
Want to know more? Join The MasterMinds NLP Practitioner and Coaching Certification in March. Click HERE to go to the webpage. To see the schedule for 2010 (all workshops and certification trainings), click HERE.
Upcoming Programmes
The no-frills quick summary
The MasterMinds "Thinking Styles" A week-end workshop which gives you an invaluable
understanding about why people behave the way they do,
and how to motivate them, and yourself!
This information is critical for anyone in recruitment,
human resource management, education, marketing, advertising
and generally any sector where human psychology plays a role.
Includes 3 online assessments worth HKD3,000 absolutely free if you sign up before the deadline (see webpage).
Limited space available to members at a discounted price. Become a member (it's f.ree, click here, enter your full name and email address, you're in!)
Do you need more information?
Want to register?
Click HERE!
In Hong Kong This Month
Computer training
If you need to improve your skills, I took a Dreamweaver course with Raymond Tsang a few months back and I highly recommend him.
In March, he will be at the LRC teaching the following:
- Saturday 6 March, Digital Camera and Sharing Your Photos.
- Saturday 13 March, Improved Use of Excel, including constructing tables.
- Saturday 20 March Making the Most of Your Iphone
- Saturday 10 April Making the most of Adobe Acrobat and Introduction to Adobe Photoshop.
Contact Rachel Cartland for information.
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February 2010 E-Newsletter Quote of the Month
"If God made us in his own image, we certainly returned the compliment". Voltaire
Upcoming Events
In the Coming Months
MARCH 2010
Part I (NLP only) March 11-14 Part II (Coaching & Hypnosis) March 19-21
March 27-28 (Sat-Sun)
BLOG WITH US
- What challenges are you meeting in your life right now? - What are your concerns?
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